Our analysts compared Udemy vs NEO LMS based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.
among all LMS Software
Udemy has a 'excellent' User Satisfaction Rating of 91% when considering 675 user reviews from 4 recognized software review sites.
NEO LMS has a 'great' User Satisfaction Rating of 89% when considering 168 user reviews from 4 recognized software review sites.
Udemy stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Udemy is an online learning solution that provides instructor-led learning classes. Users can pick from a varied selection of topics and train at their own pace. Most reviewers were especially pleased with the features, especially the ability to control the speed of learning. Reviewers left overwhelmingly positive comments on the quality of the classes. Many learners said they were still able to contact their instructors when needed. Most users felt their teachers were skilled and knew their subjects well. Users praised its skill-building both in personal and corporate environments. Though users did like the classes, they also recommended heavily screening for quality. Some complained that the platform didn’t vet what was on the site well. Udemy has reviews for all of its classes left by users. Most people recommended weeding out the good ones from the bad ones. The most significant criticism by far came from people trying to get refunds. They said they had trouble contacting customer support or didn’t receive their money back. Others disliked the 30-day refund policy and felt cheated by it. Users were split on the price of the courses. Classes often came with discounts and some felt they were reasonably priced. Others felt they were too expensive or got angry when they paid for a class that was later offered for free. Udemy is a helpful resource for self-paced learners who have a specific set of skills they want. Vet the courses carefully, wait for discounts and look for details if the price isn’t satisfactory. It doesn’t have HR functionality as it’s more of a content library than a full LMS. Larger organizations who want to take an analytics-driven approach to learning should look elsewhere.
User reviews from the last year suggest that NEO LMS is a strong contender in the LMS market, particularly for institutions seeking a comprehensive and user-friendly platform. Users praise NEO LMS for its intuitive interface, robust feature set, and commitment to innovation. For example, NEO LMS's drag-and-drop course builder and customizable dashboard widgets are lauded for their ease of use and flexibility. Users also appreciate the platform's comprehensive reporting and analytics tools, which provide valuable insights into student progress and engagement. However, some users have pointed out areas where NEO LMS could improve. For instance, some users have expressed a desire for more advanced customization options for course design and branding. Others have noted that the platform's mobile app, while functional, could benefit from a more streamlined user experience. Despite these minor drawbacks, NEO LMS is generally well-regarded by users, who appreciate its comprehensive features, user-friendly design, and commitment to innovation. NEO LMS is best suited for educational institutions and organizations that prioritize a seamless and engaging online learning experience. Its intuitive interface, robust feature set, and focus on student success make it an ideal choice for institutions looking to elevate their digital learning initiatives.
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