Home > Medical Billing Software > DuxWare > DuxWare vs Tebra Managed Billing

DuxWare vs Tebra Managed Billing

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Our analysts compared DuxWare vs Tebra Managed Billing based on data from our 400+ point analysis of Medical Billing Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
DuxWare Software Tool
SelectHub Award Winner
Tebra Managed Billing Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

71 Detailed Analysis

User Sentiment

Excellent User Sentiment (146 Reviews)

Analyst Rating

86 Detailed Analysis

User Sentiment

Great User Sentiment (629 Reviews)
Duxware is a cloud-based software designed to meet the needs of health care providers. It integrates with existing record systems. Patients can book appointments via mobile devices from the patient engagement center. Track inventory items using dashboards.

Billing and revenue modules assist with performing insurance eligibility checks and generating accurate bills. Create and share summary reports with employees to keep them informed. In addition, it offers credentialing functionality to screen employment candidates.
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Tebra Managed Billing (formerly Kareo Billing) is designed for independent practices and medical specialties. It offers tools for patient payments and statements, practice management, insurance claim submission and insurance eligibility. Robotic process automation helps users save time on repetitive tasks.

Health organizations use it to build relationships with patients while providing the highest quality of care. A wide range of specialty clinics use it to handle daily operations.
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$150 Monthly
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$0.30/Transaction, 2.75% Flat Rate
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Small
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Large
Windows
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Android
Chromebook
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On-Premise
Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Live Online
Videos
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Email
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FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Improved Efficiency: Streamline administrative tasks such as appointment scheduling and billing, allowing staff to focus on patient care.
  • Enhanced Patient Experience: Provide patients with easy access to their medical records and appointment history through a user-friendly portal.
  • Accurate Billing: Reduce errors in billing and coding, ensuring timely and correct reimbursements from insurance companies.
  • Regulatory Compliance: Stay up-to-date with the latest healthcare regulations and standards, minimizing the risk of non-compliance penalties.
  • Data Security: Protect sensitive patient information with robust encryption and security protocols, ensuring HIPAA compliance.
  • Customizable Reporting: Generate detailed reports tailored to your practice’s needs, aiding in better decision-making and strategic planning.
  • Resource Optimization: Allocate resources more effectively by tracking staff performance and patient flow, leading to reduced wait times and improved service delivery.
  • Scalability: Easily scale the software to accommodate the growth of your practice, whether adding new locations or expanding services.
  • Interoperability: Seamlessly integrate with other healthcare systems and electronic health records (EHR), ensuring smooth data exchange and continuity of care.
  • Cost Savings: Lower operational costs by automating routine tasks and reducing the need for paper-based processes.
  • Patient Engagement: Enhance communication with patients through automated reminders, follow-ups, and educational materials, fostering better health outcomes.
  • Time Management: Free up valuable time for healthcare providers by reducing administrative burdens, allowing more focus on patient care.
  • Analytics and Insights: Leverage data analytics to gain insights into practice performance, patient demographics, and treatment outcomes, driving continuous improvement.
  • Training and Support: Benefit from comprehensive training and ongoing support, ensuring your team can effectively utilize the software’s capabilities.
  • Remote Access: Access the system securely from any location, enabling flexible work arrangements and continuity of operations during emergencies.
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  • Maximize Productivity: Allows staff to manage patients better, upload documents and send secure messages electronically. Physicians can see more patients each day without sacrificing quality care. 
  • Streamline Workflow: Smart workflows help do things right the first time, every time. With an easier process intake and more effective coding tools, users can get more done in less time. 
  • Easy Onboarding: Compared to many other medical software solutions, implementation can be quick and simple. With an easy-to-use interface and a support coach's support, customers can get comfortable with the software and go-live quickly. 
  • Reduce Coding Errors: Helps reduce coding errors by sweeping claims before they are submitted. As a result, facilities can get paid faster without worrying about missing out on any claims. 
  • Flexibility: It is configurable to independent practices of all sizes, with hundreds of customizable templates uniquely tailored to nearly 50 medical specialties. 
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  • Billing: Review and process claims using claim managing tools. 
    • Eligibility Checker: Automatically verify patients’ insurances before filing claims to help reduce administrative burdens. View eligibility responses sent by clearinghouses and update records to keep everyone on the same page. 
    • Patient Statements: Create and gather statements using management tools. Export statements into PDFs or other supported file formats for quick access. Filter statements by patients, payers, locations or type of services. 
  • Revenue Cycle Management: Automate menial tasks to help focus on follow-up processes. 
    • Financial Reporting: Customize reports as per business needs. Export data into Excel or PDFs and evaluate them to streamline budgeting processes. 
    • Payment Portal: Allow patients to pay securely via internet-enabled devices using credit cards from anywhere, at any time. 
    • Claim Scrubber: Identify and resolve coding errors in real time. Edit codes according to NCCI, LCD or NCD standards to help generate accurate claims. Create dunning reports to track outstanding claims. 
  • Patient Engagement: Collect qualitative data through surveys and analyze patients’ comments to promote mutual accountability. 
    • Surveys: Conduct patient surveys and convert responses into charts or graphs to help improve patients’ experiences. View and analyze historical data to develop strategic business plans. 
    • Appointment Generation: Enable patients to book appointments electronically. Receive notifications about appointment requests and approve or reschedule them as per slot availability. Send email or text confirmations to patients after appointments are booked. 
    • Recall Manager: Automatically schedule consultation visits when patients’ treatment periods are completed. 
  • Inventory Management: View dashboards to track medications, vaccines and other items. Click the reorder button on the dashboard to restock inventory items quickly. Stay updated about expired medications to avoid putting patients’ health at risk. 
  • Credentialing: Perform background and legitimacy checks of medical professionals to avoid hiring unqualified employees. Allow staff to submit licenses and other relevant documentation to simplify qualification processes. 
  • Cloud-Based: Store data in a HIPPA-compliant, secure cloud environment. Grant document access permissions to authorized users to ensure data confidentiality. 
  • Integrations: Streamline accounting procedures by integrating with QuickBooks. Create a custom EHR interface through API integrations. 
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  • Schedule/Calendar: Assign physicians with the correct patient, equipment and exam room. Automatically verify patient eligibility to reduce denials. 
  • Charge Capture: Charges can be billed right away by selecting the patient name and date of service while checking for coding errors to reduce denials and get paid faster. 
  • Claims Tracking: Monitor all claims, check statuses and get reimbursed quickly. Claims can be filtered by provider, patient and date. 
  • Billing Analytics: Measures key performance indicators to come up with other ways to find practice revenue. Improve organization financial health by tracking performance and revenue cycles. 
  • Billing Tasks: Manage all billing tasks in a singular, easy-to-use inbox. Tebra Mobile allows users to view and complete tasks anytime and anywhere. 
  • Agenda Overview: Provides a general review of billing operations and notifies users of any outstanding balances or other important items. 
  • Rules Engine: Helps produce more accurate claims by automatically removing unnecessary or incorrect information. 
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Product Ranking

#71

among all
Medical Billing Software

#1

among all
Medical Billing Software

Find out who the leaders are

Analyst Rating Summary

71
86
100
100
81
88
80
100
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Claims Management
Insurance Payments Management
Patient Payments Management
Mobile Capabilities
Platform Capabilities
Claims Management
Dashboards and Reports
Insurance Payments Management
Medical Billing Services
Patient Payments Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DuxWare
Tebra Managed Billing
+ Add Product + Add Product
Claims Management Compliance And Security Dashboards And Reports Insurance Payments Management Medical Coding Mobile Capabilities Patient Payments Management Platform Capabilities Point Of Care Pre-appointment Management 100 81 80 100 80 86 88 86 80 86 100 88 100 100 95 71 100 88 100 100 0 25 50 75 100
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100%
0%
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78%
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22%
89%
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11%
78%
0%
22%
100%
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100%
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100%
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75%
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25%
88%
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12%
71%
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29%
57%
0%
43%
88%
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12%
100%
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88%
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12%
88%
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12%
82%
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18%
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86%
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14%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

40%
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60%
80%
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20%

User Sentiment Summary

Excellent User Sentiment 146 reviews
Great User Sentiment 629 reviews
98%
of users recommend this product

DuxWare has a 'excellent' User Satisfaction Rating of 98% when considering 146 user reviews from 2 recognized software review sites.

80%
of users recommend this product

Tebra Managed Billing has a 'great' User Satisfaction Rating of 80% when considering 629 user reviews from 4 recognized software review sites.

n/a
1.5 (4)
n/a
4.1 (101)
4.86 (73)
4.0 (516)
4.9 (73)
n/a
n/a
2.6 (8)

Awards

DuxWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Tebra Managed Billing and concluded it earns best-in-class honors for Patient Payments Management.

Patient Payments Management Award

Synopsis of User Ratings and Reviews

Streamlined Appointment Scheduling: Users praise DuxWare's intuitive calendar interface, which simplifies appointment booking and reduces scheduling conflicts. The system's automated appointment reminders minimize no-shows, optimizing practice efficiency.
Centralized Patient Data Management: DuxWare provides a centralized repository for patient records, including medical history, demographics, and billing information. This streamlines administrative tasks and facilitates efficient information retrieval.
Enhanced Billing and Claims Processing: Users appreciate DuxWare's robust billing features, which automate claims submission, payment posting, and reporting. This accelerates revenue cycles and reduces administrative burdens associated with billing processes.
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Functionality: It provides a comprehensive set of tools, as noted by 96% of users who referred to functionality.
User Friendly: It is intuitive and easy to deploy, as noted by 97% of reviewers who refer to ease of use.
Report: Around 65% of users said that report functions are easy to customize to meet their organization's needs.
Customer Support: Customer services were responsive and helpful, as noted by 56% of users who specified customer support.
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Difficult to Use: Users have reported the software is not intuitive and requires extensive training to use effectively.
Poor Customer Support: Users have complained about slow response times and unhelpful support staff.
Limited Features: Some users have found that the software lacks essential features, such as integrated telehealth capabilities.
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Billing & Insurance: Nearly 86% of users said that setting up billing and insurance was time-consuming and difficult.
Integration: Approximately 81% of reviewers who specified integration said that it offers limited software integrations.
System Performance: About 92% of users said that the system runs slow and goes down frequently, affecting productivity.
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Is DuxWare software truly software you can swear by? Recent user reviews suggest DuxWare is a user-friendly platform that excels in customer support, with one user even comparing the support team to friendly coworkers. Users praise the software's intuitive design, highlighting its ability to navigate quickly and easily between applications. However, some users find the reporting tool lacking and suggest additional training could improve its usability. While DuxWare is generally well-received for its ease of use and helpful customer service, its limitations in reporting functionality may require users to seek workarounds or additional support. Based on user feedback, DuxWare seems best suited for smaller medical practices (11-50 employees) who prioritize user-friendliness and excellent customer support. Practices heavily reliant on robust reporting tools might find DuxWare's current reporting functionality insufficient. However, those who value a smooth user experience and readily available assistance will likely appreciate DuxWare's strengths in these areas.

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Tebra Managed Billing offers robust functionality for scheduling patients, confirming insurance, managing accounts, storing patient documents and more. It’s user-friendly interface and intuitive options make it easy to use and navigate, increasing productivity. Reporting tool offers easy customization for businesses needs. Reviewers said that customer support is responsive and helpful in solving issues. However, some complained that getting customer service was challenging. Setting up patient billing and insurance was difficult and negatively impacted workflow. Users disliked that the system tended to run slow and was often down for repairs or maintenance.

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Screenshots

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Head-to-Head Comparison

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