CareCloud Central vs Tebra Practice Management

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Our analysts compared CareCloud Central vs Tebra Practice Management based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

CareCloud Central Software Tool

Product Basics

CareCloud Central is used by health organizations of all sizes to track, manage and optimize financial as well as administrative processes by streamlining operations. It helps manage workflows and optimize the completion of daily time-consuming tasks to save time and money. This leads to an increase in daily traffic, greater care and a better patient experience.
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Tebra Practice Management (formerly Kareo Practice Management) supports users’ in-house billing needs. It is available as a mobile and web application that helps manage patients and insurance billing complications. It helps users go paperless and get paid faster with less effort. 

Users can streamline their billing processes with electronic charting, reporting and patient scheduling. It comes equipped with a billing dashboard, encounter reviews, patient authorizations and eligibility checks.
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$300/Provider, Monthly
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Tailored to your specific needs
$150 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamline Workflow: Schedule appointments, chart and document with ease, and save time as CareCloud Central handles daily tasks. 
  • Increase Efficiency and Revenue: Provide greater quality of treatment with better insights into patient care for accurate diagnosis and treatment. Streamlined operations help increase daily visits, leading to higher profits. 
  • Get Up and Running Fast: Start using the platform quickly and help users get comfortable with the product via a smooth implementation process facilitated by CareCloud’s professional services support team. Continuous support is also available after implementation. 
  • Reduce Denials and Errors: Avoid handwriting and legibility mistakes or coding errors that result in reimbursement denials or delays. Report electronically and have accurate patient information for better care. 
  • Data Accessibility: Save patient data such as demographics, financial information and more simultaneously, making it accessible by physicians whenever needed. 
  • Optimize Decision Making: Analytics for financial and administrative performance can be used to help physicians make the best decisions. 
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  • Get Paid Faster: Provides the reports and tools required by businesses to get paid quickly with less effort.  
  • Easy Updates: Deployed in the cloud, it offers easy updates that can be accessed from anywhere at any time.  
  • Paperless Office: Features like patient scheduling, reporting, billing and electronic charting streamline processes and help create a paperless office.  
  • Claim Tracking: Lower accounts receivables with smart checks and balances and built-in claim tracking workflows.  
  • Easy Analytics: Understand and view billing information with easy-to-use dashboards and reporting.  
  • Charge Capture: Remove missed or late charges by capturing them to start patient billing right away.  
  • Billing: Supports medical billing to help practices manage accounts receivables and claims and run reports.  
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  • Comprehensive Scheduling: Manage scheduling with a multi-view calendar and drag-and-drop online appointment scheduling. Patients can easily book and confirm appointments. Automated patient reminders reduce no-shows. 
  • Insurance Verification: Access a patient’s insurance details, such as deductibles, copays and coinsurance, to prevent denials and get paid quicker. 
  • Patient Management: View and update patient demographics, insurance details and account histories in real time. Physicians get a clear picture of all patients in one place. 
  • Financial Workflow:
    •  Automate financial tasks such as billing, claim submission and remittance. 
    •  Simplify coding and charge entries. 
    •  Scrub claims any errors that may result in denials or delayed payments. 
    •  Track payments with a central remittance repository. 
  • Command Center: Keep track of practice performance with a practice scorecard. See trending metrics and causes over time with instant snapshots of operational and financial data. 
  • Health Analytics: Provides insightful analytics on financial, administrative and clinical performance to support informed decisions. View staff productivity levels to ensure everyone is meeting Meaningful Use standards. 
  • Real-Time Reporting: Customizable charts and graphs display data in easy-to-understand templates, and financial and clinical reports can be accessed conveniently. 
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  • Billing Dashboard: Intuitive dashboards track task lists, workflows and KPIs to save time and optimize billing.  
  • Patient Authorizations: Verify and check insurance eligibility during appointment scheduling and patient registration, eliminating uncollectible revenue due to insufficient or invalid insurance credentials.  
  • Encounter Review: Enter charges quickly and easily. Save codes and add them to patient encounter lists. Optimize workflows by adding modifiers.  
  • Insurance Enrollments: Helps system administrators and billers submit transactions and claims by creating a traceable system that works with clearinghouses. Connects to over 8,000 insurance agencies.  
  • Claims Management: Avoid disruptions and delays in cash flow by submitting claims digitally and see their status by following the digital trail. Print paper claims when required.  
  • Rejection Management: Denial management systems create reports about the details of a denial. Lower the number of denials by addressing root causes. Flags denials that need to be reviewed, resubmits claims and resolves denials.  
  • Payment Posting: Post and streamline the insurance payment process. Post payments with ERAs, EOBs and patient payments. Improves productivity by streamlining insurance payment posting.  
  • Patient Statements: Offers four ways to send statements to patients and an option to pay online. Send text balance reminders and electronic statements on demand to improve cash flow.  
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Product Ranking

#11

among all
Medical Practice Management Software

#148

among all
Medical Practice Management Software

Find out who the leaders are

Analyst Rating Summary

82
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99
76
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100
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Medical Coding
Patient Schedule Management
Collaboration
Mobile Capabilities
Dashboard and Reporting
Collaboration
Dashboard and Reporting
Medical Coding
Patient Payments Management
Patient Schedule Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CareCloud Central
Tebra Practice Management
+ Add Product + Add Product
Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 80 76 94 88 100 91 65 100 99 68 100 100 100 97 100 100 0 25 50 75 100
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17%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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70%
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User Sentiment Summary

Good User Sentiment 104 reviews
Great User Sentiment 621 reviews
73%
of users recommend this product

CareCloud Central has a 'good' User Satisfaction Rating of 73% when considering 104 user reviews from 3 recognized software review sites.

80%
of users recommend this product

Tebra Practice Management has a 'great' User Satisfaction Rating of 80% when considering 621 user reviews from 4 recognized software review sites.

n/a
1.5 (4)
3.4 (11)
4.1 (99)
3.7 (91)
4.0 (510)
4.0 (2)
4.4 (8)

Awards

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SelectHub research analysts have evaluated Tebra Practice Management and concluded it earns best-in-class honors for Billing and Claims Management, Collaboration, Dashboard and Reporting and Patient Payments Management.

Billing and Claims Management Award
Collaboration Award
Dashboard and Reporting Award
Patient Payments Management Award

Synopsis of User Ratings and Reviews

Streamlined Patient Scheduling: CareCloud Central receives consistent praise for its intuitive appointment scheduling system. Users appreciate the ability to easily view physician schedules, manage appointments, and send automated reminders, which reduces no-shows and keeps things running smoothly.
Efficient Billing and Claims Management: The platform simplifies the billing process by automating tasks such as claims scrubbing and submission. This leads to faster reimbursements and fewer denied claims, ultimately improving a practice's financial health.
Comprehensive Reporting and Analytics: CareCloud Central offers robust reporting tools that provide valuable insights into practice performance. Users can track key metrics, identify trends, and make data-driven decisions to optimize operations and profitability.
Enhanced Patient Engagement: The platform facilitates better communication with patients through features like a patient portal and secure messaging. This empowers patients to actively participate in their care and fosters stronger relationships with providers.
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Streamlined Patient Scheduling: Tebra offers online appointment booking, automated reminders, and waitlist management to optimize scheduling efficiency.
Integrated EHR and Billing: Tebra's platform combines electronic health records (EHR) with billing features, allowing for seamless management of patient data and financial processes.
Enhanced Patient Engagement: Features like telehealth, secure messaging, and a patient portal facilitate communication and engagement between healthcare providers and patients.
Comprehensive Reporting and Analytics: Tebra provides robust reporting tools to track key performance indicators (KPIs) and gain insights into practice operations.
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Steep Learning Curve: Many users report that CareCloud Central is not intuitive and requires extensive training to navigate effectively. The interface can feel cluttered and overwhelming, leading to frustration and decreased efficiency for new users.
Billing Challenges: Several practices have experienced issues with claim denials and delays in payment processing. Users cite difficulties with claim scrubbing and a lack of transparency in the billing process, making it hard to identify and resolve issues promptly.
Customer Support Concerns: Getting timely and effective assistance from CareCloud's customer support team has been a recurring pain point for users. Long wait times and a perceived lack of expertise among support staff can exacerbate existing problems and hinder issue resolution.
Limited Customization: Practices with unique workflows or specialized needs may find CareCloud Central's customization options to be insufficient. The software's rigidity can force practices to adapt their processes to the software, rather than the other way around.
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Customer Support: Users report challenges in getting timely and effective assistance from Tebra's customer support, leading to frustration and unresolved issues.
Software Glitches and Downtime: Frequent software glitches and system downtime disrupt workflows, impacting productivity and patient care.
Billing Issues: Tebra's billing system has been known to cause problems such as claim denials and incorrect patient billing, leading to revenue loss and administrative headaches for practices.
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CareCloud Central has garnered a mixed bag of user reviews over the past year. Many users appreciate its clean and modern interface, finding it intuitive and easy to navigate compared to more cluttered competitors like athenahealth. The platform's scheduling tools are also frequently praised for their flexibility and ease of use, allowing for efficient appointment management and reducing scheduling errors. However, several users have expressed frustration with the system's reporting capabilities, finding them to be somewhat limited and lacking in customization options compared to more robust solutions like AdvancedMD. Additionally, while CareCloud Central offers a mobile app, some users find its functionality to be restricted compared to the full desktop version, hindering on-the-go productivity. One of CareCloud Central's key strengths lies in its integrated approach, combining practice management, electronic health records (EHR), and patient engagement tools into a single platform. This streamlines workflows and reduces the need for multiple software solutions, which can be a significant advantage for smaller practices seeking an all-in-one solution. However, this integration can also be a double-edged sword, as some users find that certain features, such as billing and claims management, are not as comprehensive or customizable as standalone solutions like Kareo. Ultimately, CareCloud Central appears to be best suited for small to medium-sized practices that prioritize ease of use, a modern interface, and integrated functionality over extensive reporting capabilities and highly customizable features.

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Navigating the landscape of medical practice management software can feel overwhelming, but understanding the nuances of each option can make the decision much easier. Tebra Practice Management has made a name for itself in the industry, but how do its features and functionality stack up against the competition, and is it the right fit for your practice? Tebra Practice Management offers a robust suite of features designed to streamline operations, including patient scheduling, billing, and electronic medical records (EMR). Users appreciate the software's intuitive interface, which simplifies training for new staff members and reduces the learning curve. The platform's ability to automate tasks like appointment reminders and insurance verification has been shown to significantly improve efficiency for many practices. However, some users have expressed concerns about the software's cost and the absence of certain features found in competing products. One of Tebra Practice Management's key strengths is its comprehensive approach to billing and claims management. The software provides tools to track claims, identify denials, and streamline the payment posting process, ultimately leading to improved revenue cycle management. Additionally, Tebra Practice Management's cloud-based nature ensures easy access to data from any location and facilitates seamless software updates. While Tebra Practice Management may not be the most budget-friendly option on the market, its extensive feature set and focus on automation make it a compelling choice for practices seeking to optimize their workflows and enhance their financial performance. Practices prioritizing a user-friendly interface and comprehensive billing capabilities will find Tebra Practice Management to be a valuable asset.

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Screenshots

Top Alternatives in Medical Practice Management Software


AdvancedMD PM

Allscripts Sunrise

athenaOne

Cerner Practice Management

ClinicMind

DrChrono

DuxWare

eClinicalWorks

eMDs

EpicCare

Intergy

Meditab

NextGen Enterprise

Power Diary

Practice Fusion

Tebra Practice Management

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