Home > Medical Practice Management Software > DrChrono > DrChrono vs Power Diary

DrChrono vs Power Diary

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Our analysts compared DrChrono vs Power Diary based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
DrChrono Software Tool
SelectHub Award Winner
Power Diary Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

90 Detailed Analysis

User Sentiment

Great User Sentiment (529 Reviews)

Analyst Rating

52 Detailed Analysis

User Sentiment

Excellent User Sentiment (136 Reviews)

DrChrono is a cloud-based EHR and medical billing solution that replaces the chaos of paper charts and separate systems with a single, easy-to-use platform for managing all aspects of a medical practice.

For doctors, this means:

  • Effortless Access to Patient Information: Imagine having a patient's medical history — allergies, medications, past visits — at your fingertips.
  • Simplified Appointments and Prescriptions: Schedule appointments and send prescriptions electronically in just a few clicks.

For patients, it means:

  • Taking Control of Their Health: Book appointments, communicate with their doctor and access their own records through the patient portal.
  • Staying on Track: Receive automated reminders for appointments and medication refills.

And for the practice as a whole, the system helps:

  • Get Paid Faster: Automate billing and insurance claims to reduce errors and speed up payments.
  • Improve Financial Health: Track outstanding payments and identify potential billing issues.
  • Negotiate Better Rates: Gain insights to negotiate more effectively with insurance companies.

We tested the system to see how it works in real-world scenarios. Here’s what we think: while mastering the billing module may require some effort and billing data import has limitations, the system’s intuitive interface and accessibility from any device make it a user-friendly option.

A free trial and flexible pricing plans allow you to explore its potential and determine the right fit for your practice.

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Power Diary is a practice management solution designed for health care practitioners, practices and clinics. Users can manage appointment scheduling, clients, payments, telehealth and electronic health records from any web-based device. Its scalability and functionality allow practitioners to streamline operations and optimize time.

Telehealth security features are HIPAA compliant and no call data is stored. Hundreds of treatment note templates allow users to efficiently upload clinical notes. It integrates with various programs including Google Calendar, Medicare and Xero.
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$250/Provider, Monthly
Free Trial is available →
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Tailored to your specific needs
$9.50 Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
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Windows
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Android
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Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Avoid Claim Denials: In our analysis, the product excelled with a perfect score of 100 for claims management capabilities, outshining competitors like athenahealth (89). It helps you:
    • Fill out CMS-1500 forms.
    • Create and send many claims at once.
    • Look through past claims by date or type.
    • Check all the claim details — like patient info and procedure codes — before sending it to payers.
    • Match payments to bills.
  • Automate Billing, Insurance Checks and Patient Workflow Management: The product achieved a perfect score of 100 for these capabilities:
    • Capturing records of medical services and charges.
    • Keeping a detailed list of charges for exams, procedures and supplies.
    • Helping doctors create and update patient visit records.
    • Checking if a patient’s insurance is valid before their appointment.
    • Automatically checking what medical benefits a patient has, like maternity or cosmetic surgery coverage.
    • Letting patients access health info and advice through the patient portal.
    • Allowing specialists to see patients referred by other doctors and send reports back.
    • Helping doctors refer patients to other specialists.
  • Reduce Medical Coding Errors: In our analysis, the platform scored 98 for assigning the right billing codes like ICD, CPT, HCPCS, NDC and taxonomy codes.
  • Make Data-Driven Decisions: The product scored 88 for features that help you generate aging, billing transactions, revenue, write-off and adjustment reports. You can also access pre-built reports like payment trends and insurance analysis to save time creating them from scratch.
  • Access Data Remotely: The product scored 94 for mobile capabilities, more than its competitors like Oracle Ambulatory EHR (79) and athenahealth (71). It truly stands out for:
    • Tracking claims from submission to payment directly from a phone.
    • Sending messages easily to billers, patients and staff.
    • Offering seamless access to the system on iPhone and Android devices with native apps.
    • Delivering timely alerts for payment reminders, appointments and more through push notifications.
    • Adapting to any device with a responsive web portal for a smooth user experience.
    • Helping practitioners dictate medical notes directly into the app for easy note-taking.
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  • Better Privacy: Monitor activity and identify threats in real time with security systems and role-based data access. Enable private mode to hide information compromising a patient’s identity. 
  • Unlimited Scalability: Expand operations from a single clinic or practitioner to multi-clinic with unlimited data storage. 
  • Improves Communication: Access client data, records, notes and flags in one location for a clear flow of information. Link all communication with CRM systems. 
  • Saves Time: Minimize time spent on manual data entry with custom forms and templates. Manage appointments and fill schedule gaps faster with client waitlist. Auto-populate invoice content and assign payments to payees. 
  • Adds Accessibility: Manage appointments and access patient information from any web-based device. Communicate promptly with clients using two-way SMS messaging. 
  • Quick Implementation: Decrease transition time by importing existing data from previous systems formatted and uploaded by data specialists. Access free one-on-one training and ongoing support with additional educational resources. 
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  • EHR: Provide better care with features like free draw for visual explanations, custom vitals tracking and access to immunization registries
    • Custom Templates: Tailor forms with specific fields, drop-down menus, checkboxes and even add your practice's logo. This ensures your documentation is consistent, efficient and specialized for your needs (e.g., cardiology forms with specific heart diagrams).
    • Electronic Prescriptions: Send prescriptions electronically to pharmacies directly from the patient chart. Access the drug's formulary tier, prior authorization requirements and alternative medications if the prescribed drug isn’t covered. Access patient PDMP data directly within the EHR to identify potential abuse, misuse or doctor shopping.
    • Free Draw: Upload images (x-rays, scans, photos) or use pre-loaded anatomical diagrams within the patient chart and draw directly on them.
    • Custom Vitals: Create vitals specific to your needs including things like blood glucose and oxygen saturation levels. Capture data in various formats: text, numbers or predefined options using dropdown lists. Access the flowsheet to visualize trends in custom vitals over time.
    • Prior Authorizations: Initiate the ePA request directly from the prescribing workflow. Automatically populate the prior authorization request form with relevant patient information (demographics, insurance details, medication prescribed) pulled from the patient's chart.
    • Lab Orders: Integrate with national, regional and specialty labs like Quest Diagnostics and Labcorp. Create predefined lab panels for common tests or specific conditions. For example, you could create a "lipid panel" or a "prenatal panel" with a single click. View lab results within the patient's chart, organized by date, test type and ordering provider.
    • Medical Speech-to-Text: Use voice to input clinical notes, patient histories and other information. See your spoken words appear as text in real time within the EHR to review and edit the transcription as you go.
    • Immunization Registries: Automatically send your patients' vaccination details to the state IIS, ensuring that records are up-to-date and complete. Retrieve immunization records from the IIS, even if your patient received vaccinations elsewhere to avoid unnecessary duplicate vaccinations and identify potential gaps in their immunization schedule.
  • Practice Management: Save time and reduce errors with appointment management tools, including appointment profiles, insurance eligibility checks, online scheduling and automated reminders.
    • Appointment Profiles: Instead of manually entering the same details (length, reason, etc.) for every appointment of the same type, you create a profile once and it auto-fills the details (duration, reason for visit, exam room and billing codes).
    • Eligibility Checks: Verify your patients’ insurance eligibility in real time — check what services are covered under the plan (e.g., office visits, labs, specialists) and any limitations or exclusions.
    • Online Scheduling: Set specific days and times when each provider is available for appointments. Offer different appointment types online (e.g., new patient, follow-up, consultation) with varying durations. Add buffer time between appointments to prevent scheduling conflicts and allow for patient check-in/check-out.
    • Patient Reminders: Send automated appointment reminders via email, text or SMS. Configure reminders to be sent at various intervals before the appointment like — a few days before, the day before or a few hours before.
  • Medical Billing: Improve your revenue cycle management with tools like billing profiles, medical coding and automated claims submission.
    • Billing Profiles: Combine frequently used CPT, HCPCS, custom codes and ICD-10 codes into a single profile. Attach common modifiers to the codes within the profile (e.g., modifier 25 for a significant, separately identifiable E/M service).
    • Medical Coding: Easily search and select the appropriate codes within the EHR using keywords, code numbers or descriptions. Perform basic code checking to identify potential errors such as invalid codes or missing modifiers.
    • Good Faith Estimates: Generate good faith estimates to help patients understand costs upfront and avoid surprise bills.
    • Claims Submission: Submit electronic claims to insurance companies within the system. Track claim statuses in real time. Scrub claims for errors like missing information or formatting mistakes before submitting them to payers to avoid denials and claim rejections.
    • Denial Resolution: Generate denial analysis reports to identify denial patterns. Edit and submit corrected claims directly within the system. If you disagree with a denial, generate appeal letters and track their statuses.
    • Patient Statements: Generate statements for individual patients or groups of patients based on various criteria (e.g., date range, insurance status, outstanding balance).
  • BI Tools: Get a visual summary of key metrics and performance indicators. Generate customizable reports to:
    • Track revenue, expenses and profitability
    • Analyze claim submission, acceptance, denial and reimbursement rates.
    • Track patient demographics, appointment history and billing information.
    • Analyze appointment scheduling and no-show rates.
  • Mobile Capabilities: Schedule appointments, send patient statements, bill insurance, document patient encounters, access lab results and more from iOS devices like iPad, iPhone and Mac.
  • Telehealth: Patients can join the telehealth visit from their computer, tablet or smartphone using the link provided in their email reminder. Providers can share their screens with patients to review medical records, lab results, X-rays or educational materials.
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  • Calendar Management: Manage appointments and multiple calendars with one click using the universal calendar. Customize weekly or daily views, drag and drop appointments, and utilize colored flags for clarity. Control the availability of practitioners and bookable time slots on the online scheduling portal. 
  • Waitlist Management: View waitlisted clients, practitioners of choice and availability to fill empty slots. 
  • Alerts and Reminders: Automate and customize email and SMS appointment reminders for clients. Adjust settings to differentiate reminders by type of practice, clinic or appointment. 
  • Telehealth: Conduct remote appointments without downloading additional software via camera and microphone-equipped devices. Send secure video links by email or text. 
  • Custom Forms: Develop or modify customizable templates to minimize time spent on treatment notes. Collect client information with digital custom forms. 
  • CRM: Manage client referrals, contacts, payment history and preferences. View past and present appointments, store insurance details and create custom classifications. 
  • Digital Booking: Place a unique booking ID on websites, emails and social media, enabling clients to book appointments online. Set parameters for appointment availability, clinician preferences and cancellation policies. 
  • Reporting: Assess performance metrics with access to 26 reports, ranging from client retention to financial analysis. Export and print reports to view and share. 
  • Security: Turn on two-factor authentication and create user account controls to limit access within the account. Change user security settings and record user activity. Ensure data is compliant with GDPR, HIPAA and PIPEDA requirements. 
  • Payment Management: Collect payments online and flag clients with outstanding balances. Control settings to accept payment upon booking and process credit card payments. 
  • Easy Integration: Minimize time spent double-handling data by integrating with systems like Stripe, Xero, Google Calendar, Mailchimp and Physitrack. 
read more...

Product Ranking

#10

among all
Medical Practice Management Software

#98

among all
Medical Practice Management Software

Find out who the leaders are

Analyst Rating Summary

90
52
91
39
89
46
88
77
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Medical Coding
Platform Capabilities, Security, and Compliances
Billing and Claims Management
Patient Payments Management
Clinical Management
Patient Payments Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DrChrono
Power Diary
+ Add Product + Add Product
Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 91 89 88 82 100 82 90 83 39 46 77 53 0 53 95 83 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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User Sentiment Summary

Great User Sentiment 529 reviews
Excellent User Sentiment 136 reviews
80%
of users recommend this product

DrChrono has a 'great' User Satisfaction Rating of 80% when considering 529 user reviews from 3 recognized software review sites.

92%
of users recommend this product

Power Diary has a 'excellent' User Satisfaction Rating of 92% when considering 136 user reviews from 1 recognized software review sites.

1.5 (3)
n/a
4.2 (39)
n/a
n/a
4.59 (136)
4.0 (487)
n/a

Awards

SelectHub research analysts have evaluated DrChrono and concluded it deserves the award for the Best Overall Medical Practice Management Software available today and earns best-in-class honors for Platform Capabilities, Security, and Compliances.

Analysts' Pick Award
Platform Capabilities, Security, and Compliances Award

Power Diary stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: Navigate patient charts, create shortcuts and access billing info without a steep learning curve.
Customization: Tailor the system to your specific needs and preferences like customizing templates, workflows and reports.
Easy Medical Coding: Find and assign ICD, CPT and HCPCS codes to patients' bills to save time and reduce coding errors.
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Streamlined Workflow: Power Diary helps practices operate more efficiently by centralizing appointment scheduling, client records, billing, and communication tools, reducing the need for multiple software solutions.
Enhanced Client Engagement: Features like online booking, automated appointment reminders, and secure messaging facilitate better communication and engagement with clients, improving satisfaction and retention.
Data-Driven Insights: Power Diary provides comprehensive reporting and analytics tools, enabling practices to track key performance indicators, identify trends, and make informed business decisions.
Customizable and Scalable: The platform can be tailored to meet the specific needs of individual practices and can easily adapt to accommodate growth and evolving requirements.
Security and Compliance: Power Diary prioritizes data security and adheres to industry regulations, ensuring the confidentiality and integrity of sensitive client information.
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Contractual Obligations: Canceling subscriptions can be challenging, potentially leading to early termination fees. Automatic renewals may also catch you off guard.
Subpar Customer Support: Long wait times, unhelpful responses and unresolved issues from customer representatives might disrupt your processes.
Occasional Glitches: System crashes, slow navigation and difficulties with scheduling and other functionalities can cause frustration.
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Limited Third-Party Integrations: Power Diary's compatibility with external applications is restricted, potentially hindering seamless workflows for practices reliant on diverse software tools.
Calendar Management Challenges: Users have reported difficulties with appointment scheduling and calendar navigation, impacting efficiency and user experience.
Customer Support Concerns: Some users have expressed dissatisfaction with the responsiveness and effectiveness of Power Diary's customer support, raising concerns about timely issue resolution.
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So, I got the chance to get a free trial access to DrChrono, and here are the key highlights: The platform stands out for its intuitive design, extensive features and customization capabilities. The software is accessible on any device with internet connectivity. Data import from other EHR systems is supported but with certain limitations. It offers four pricing plans and a free trial is available for potential users.It's a cloud-based system, which means you can access it from anywhere — your laptop, tablet, even your phone! And it covers everything from electronic health records and patient scheduling to billing and telehealth.One of the things that really impressed us was how customizable it was. You can create your own templates for notes, forms and even entire workflows. This means you can really tailor it to fit your specific needs and preferences, which can save a ton of time.And speaking of saving time, they've put a lot of thought into their billing features. They have tools to help you code things correctly, submit claims electronically and even track your payments. Anything that helps you get paid faster and with less hassle is a win, right?However, learning to navigate the billing and insurance modules could take time. It’s a bit confusing to understand how the billing workflow works and how to set one up. Also, you can’t import billing data from your old EHR system.If you're looking for a comprehensive, user-friendly system that can be customized to your practice, we'd definitely recommend taking a closer look.They offer four different pricing plans, so you can find one that fits your budget, and they have a free trial so you can test it out and see if it's a good fit for you. It's always good to try before you buy, right?We’ve discussed more about the features in the See It in Action section. Do check it out to know how the system works in different scenarios.

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Power Diary appears to be a popular choice among healthcare practitioners seeking a comprehensive practice management solution. Users frequently highlight its intuitive interface and user-friendly design, making it easy to navigate and learn, even for those with limited technical expertise. The platform's robust features, including appointment scheduling, billing, client management, and telehealth capabilities, streamline daily operations and enhance efficiency. Power Diary's telehealth functionality has received particular praise for its seamless integration and ease of use, enabling practitioners to conduct virtual consultations effortlessly. While Power Diary offers a wide range of features, some users note that certain functionalities, such as marketing tools, could be further enhanced. Additionally, the platform's pricing structure, which is based on the number of practitioners, may present a challenge for larger clinics or those with multiple locations. Despite these considerations, Power Diary's strengths in user experience, comprehensive features, and telehealth capabilities make it a compelling option for healthcare professionals seeking to optimize their practice management. Its intuitive design and extensive functionality cater to solo practitioners, small clinics, and those transitioning to telehealth services, empowering them to streamline operations, improve patient care, and achieve greater efficiency.

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Screenshots

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Head-to-Head Comparison

DrChrono VS AdvancedMD
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