Home > Medical Practice Management Software > Power Diary > Power Diary vs DuxWare

Power Diary vs DuxWare

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Our analysts compared Power Diary vs DuxWare based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Power Diary Software Tool
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DuxWare Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

52 Detailed Analysis

User Sentiment

Excellent User Sentiment (136 Reviews)

Analyst Rating

64 Detailed Analysis

User Sentiment

Excellent User Sentiment (146 Reviews)
Power Diary is a practice management solution designed for health care practitioners, practices and clinics. Users can manage appointment scheduling, clients, payments, telehealth and electronic health records from any web-based device. Its scalability and functionality allow practitioners to streamline operations and optimize time.

Telehealth security features are HIPAA compliant and no call data is stored. Hundreds of treatment note templates allow users to efficiently upload clinical notes. It integrates with various programs including Google Calendar, Medicare and Xero.
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Duxware is a cloud-based software designed to meet the needs of health care providers. It integrates with existing record systems. Patients can book appointments via mobile devices from the patient engagement center. Track inventory items using dashboards.

Billing and revenue modules assist with performing insurance eligibility checks and generating accurate bills. Create and share summary reports with employees to keep them informed. In addition, it offers credentialing functionality to screen employment candidates.
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$9.50 Monthly
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$150 Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Better Privacy: Monitor activity and identify threats in real time with security systems and role-based data access. Enable private mode to hide information compromising a patient’s identity. 
  • Unlimited Scalability: Expand operations from a single clinic or practitioner to multi-clinic with unlimited data storage. 
  • Improves Communication: Access client data, records, notes and flags in one location for a clear flow of information. Link all communication with CRM systems. 
  • Saves Time: Minimize time spent on manual data entry with custom forms and templates. Manage appointments and fill schedule gaps faster with client waitlist. Auto-populate invoice content and assign payments to payees. 
  • Adds Accessibility: Manage appointments and access patient information from any web-based device. Communicate promptly with clients using two-way SMS messaging. 
  • Quick Implementation: Decrease transition time by importing existing data from previous systems formatted and uploaded by data specialists. Access free one-on-one training and ongoing support with additional educational resources. 
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  • Improved Efficiency: Streamline administrative tasks such as appointment scheduling and billing, allowing staff to focus on patient care.
  • Enhanced Patient Experience: Provide patients with easy access to their medical records and appointment history through a user-friendly portal.
  • Accurate Billing: Reduce errors in billing and coding, ensuring timely and correct reimbursements from insurance companies.
  • Regulatory Compliance: Stay up-to-date with the latest healthcare regulations and standards, minimizing the risk of non-compliance penalties.
  • Data Security: Protect sensitive patient information with robust encryption and security protocols, ensuring HIPAA compliance.
  • Customizable Reporting: Generate detailed reports tailored to your practice’s needs, aiding in better decision-making and strategic planning.
  • Resource Optimization: Allocate resources more effectively by tracking staff performance and patient flow, leading to reduced wait times and improved service delivery.
  • Scalability: Easily scale the software to accommodate the growth of your practice, whether adding new locations or expanding services.
  • Interoperability: Seamlessly integrate with other healthcare systems and electronic health records (EHR), ensuring smooth data exchange and continuity of care.
  • Cost Savings: Lower operational costs by automating routine tasks and reducing the need for paper-based processes.
  • Patient Engagement: Enhance communication with patients through automated reminders, follow-ups, and educational materials, fostering better health outcomes.
  • Time Management: Free up valuable time for healthcare providers by reducing administrative burdens, allowing more focus on patient care.
  • Analytics and Insights: Leverage data analytics to gain insights into practice performance, patient demographics, and treatment outcomes, driving continuous improvement.
  • Training and Support: Benefit from comprehensive training and ongoing support, ensuring your team can effectively utilize the software’s capabilities.
  • Remote Access: Access the system securely from any location, enabling flexible work arrangements and continuity of operations during emergencies.
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  • Calendar Management: Manage appointments and multiple calendars with one click using the universal calendar. Customize weekly or daily views, drag and drop appointments, and utilize colored flags for clarity. Control the availability of practitioners and bookable time slots on the online scheduling portal. 
  • Waitlist Management: View waitlisted clients, practitioners of choice and availability to fill empty slots. 
  • Alerts and Reminders: Automate and customize email and SMS appointment reminders for clients. Adjust settings to differentiate reminders by type of practice, clinic or appointment. 
  • Telehealth: Conduct remote appointments without downloading additional software via camera and microphone-equipped devices. Send secure video links by email or text. 
  • Custom Forms: Develop or modify customizable templates to minimize time spent on treatment notes. Collect client information with digital custom forms. 
  • CRM: Manage client referrals, contacts, payment history and preferences. View past and present appointments, store insurance details and create custom classifications. 
  • Digital Booking: Place a unique booking ID on websites, emails and social media, enabling clients to book appointments online. Set parameters for appointment availability, clinician preferences and cancellation policies. 
  • Reporting: Assess performance metrics with access to 26 reports, ranging from client retention to financial analysis. Export and print reports to view and share. 
  • Security: Turn on two-factor authentication and create user account controls to limit access within the account. Change user security settings and record user activity. Ensure data is compliant with GDPR, HIPAA and PIPEDA requirements. 
  • Payment Management: Collect payments online and flag clients with outstanding balances. Control settings to accept payment upon booking and process credit card payments. 
  • Easy Integration: Minimize time spent double-handling data by integrating with systems like Stripe, Xero, Google Calendar, Mailchimp and Physitrack. 
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  • Billing: Review and process claims using claim managing tools. 
    • Eligibility Checker: Automatically verify patients’ insurances before filing claims to help reduce administrative burdens. View eligibility responses sent by clearinghouses and update records to keep everyone on the same page. 
    • Patient Statements: Create and gather statements using management tools. Export statements into PDFs or other supported file formats for quick access. Filter statements by patients, payers, locations or type of services. 
  • Revenue Cycle Management: Automate menial tasks to help focus on follow-up processes. 
    • Financial Reporting: Customize reports as per business needs. Export data into Excel or PDFs and evaluate them to streamline budgeting processes. 
    • Payment Portal: Allow patients to pay securely via internet-enabled devices using credit cards from anywhere, at any time. 
    • Claim Scrubber: Identify and resolve coding errors in real time. Edit codes according to NCCI, LCD or NCD standards to help generate accurate claims. Create dunning reports to track outstanding claims. 
  • Patient Engagement: Collect qualitative data through surveys and analyze patients’ comments to promote mutual accountability. 
    • Surveys: Conduct patient surveys and convert responses into charts or graphs to help improve patients’ experiences. View and analyze historical data to develop strategic business plans. 
    • Appointment Generation: Enable patients to book appointments electronically. Receive notifications about appointment requests and approve or reschedule them as per slot availability. Send email or text confirmations to patients after appointments are booked. 
    • Recall Manager: Automatically schedule consultation visits when patients’ treatment periods are completed. 
  • Inventory Management: View dashboards to track medications, vaccines and other items. Click the reorder button on the dashboard to restock inventory items quickly. Stay updated about expired medications to avoid putting patients’ health at risk. 
  • Credentialing: Perform background and legitimacy checks of medical professionals to avoid hiring unqualified employees. Allow staff to submit licenses and other relevant documentation to simplify qualification processes. 
  • Cloud-Based: Store data in a HIPPA-compliant, secure cloud environment. Grant document access permissions to authorized users to ensure data confidentiality. 
  • Integrations: Streamline accounting procedures by integrating with QuickBooks. Create a custom EHR interface through API integrations. 
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Product Ranking

#98

among all
Medical Practice Management Software

#110

among all
Medical Practice Management Software

Find out who the leaders are

Analyst Rating Summary

52
64
39
77
46
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77
35
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Patient Payments Management
Patient Schedule Management
Patient Payments Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Power Diary
DuxWare
+ Add Product + Add Product
Billing And Claims Management Clinical Management Collaboration Dashboard And Reporting Medical Coding Mobile Capabilities Patient Payments Management Patient Schedule Management 39 46 77 53 0 53 95 83 77 50 35 71 80 18 90 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

40%
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User Sentiment Summary

Excellent User Sentiment 136 reviews
Excellent User Sentiment 146 reviews
92%
of users recommend this product

Power Diary has a 'excellent' User Satisfaction Rating of 92% when considering 136 user reviews from 1 recognized software review sites.

98%
of users recommend this product

DuxWare has a 'excellent' User Satisfaction Rating of 98% when considering 146 user reviews from 2 recognized software review sites.

4.59 (136)
4.86 (73)
n/a
4.9 (73)

Awards

Power Diary stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

DuxWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Workflow: Power Diary helps practices operate more efficiently by centralizing appointment scheduling, client records, billing, and communication tools, reducing the need for multiple software solutions.
Enhanced Client Engagement: Features like online booking, automated appointment reminders, and secure messaging facilitate better communication and engagement with clients, improving satisfaction and retention.
Data-Driven Insights: Power Diary provides comprehensive reporting and analytics tools, enabling practices to track key performance indicators, identify trends, and make informed business decisions.
Customizable and Scalable: The platform can be tailored to meet the specific needs of individual practices and can easily adapt to accommodate growth and evolving requirements.
Security and Compliance: Power Diary prioritizes data security and adheres to industry regulations, ensuring the confidentiality and integrity of sensitive client information.
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Streamlined Appointment Scheduling: Users praise DuxWare's intuitive calendar interface, which simplifies appointment booking and reduces scheduling conflicts. The system's automated appointment reminders minimize no-shows, optimizing practice efficiency.
Centralized Patient Data Management: DuxWare provides a centralized repository for patient records, including medical history, demographics, and billing information. This streamlines administrative tasks and facilitates efficient information retrieval.
Enhanced Billing and Claims Processing: Users appreciate DuxWare's robust billing features, which automate claims submission, payment posting, and reporting. This accelerates revenue cycles and reduces administrative burdens associated with billing processes.
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Limited Third-Party Integrations: Power Diary's compatibility with external applications is restricted, potentially hindering seamless workflows for practices reliant on diverse software tools.
Calendar Management Challenges: Users have reported difficulties with appointment scheduling and calendar navigation, impacting efficiency and user experience.
Customer Support Concerns: Some users have expressed dissatisfaction with the responsiveness and effectiveness of Power Diary's customer support, raising concerns about timely issue resolution.
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Difficult to Use: Users have reported the software is not intuitive and requires extensive training to use effectively.
Poor Customer Support: Users have complained about slow response times and unhelpful support staff.
Limited Features: Some users have found that the software lacks essential features, such as integrated telehealth capabilities.
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Power Diary appears to be a popular choice among healthcare practitioners seeking a comprehensive practice management solution. Users frequently highlight its intuitive interface and user-friendly design, making it easy to navigate and learn, even for those with limited technical expertise. The platform's robust features, including appointment scheduling, billing, client management, and telehealth capabilities, streamline daily operations and enhance efficiency. Power Diary's telehealth functionality has received particular praise for its seamless integration and ease of use, enabling practitioners to conduct virtual consultations effortlessly. While Power Diary offers a wide range of features, some users note that certain functionalities, such as marketing tools, could be further enhanced. Additionally, the platform's pricing structure, which is based on the number of practitioners, may present a challenge for larger clinics or those with multiple locations. Despite these considerations, Power Diary's strengths in user experience, comprehensive features, and telehealth capabilities make it a compelling option for healthcare professionals seeking to optimize their practice management. Its intuitive design and extensive functionality cater to solo practitioners, small clinics, and those transitioning to telehealth services, empowering them to streamline operations, improve patient care, and achieve greater efficiency.

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Is DuxWare software truly software you can swear by? Recent user reviews suggest DuxWare is a user-friendly platform that excels in customer support, with one user even comparing the support team to friendly coworkers. Users praise the software's intuitive design, highlighting its ability to navigate quickly and easily between applications. However, some users find the reporting tool lacking and suggest additional training could improve its usability. While DuxWare is generally well-received for its ease of use and helpful customer service, its limitations in reporting functionality may require users to seek workarounds or additional support. Based on user feedback, DuxWare seems best suited for smaller medical practices (11-50 employees) who prioritize user-friendliness and excellent customer support. Practices heavily reliant on robust reporting tools might find DuxWare's current reporting functionality insufficient. However, those who value a smooth user experience and readily available assistance will likely appreciate DuxWare's strengths in these areas.

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Screenshots

Top Alternatives in Medical Practice Management Software

AdvancedMD PM
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athenaOne
CareCloud Central
Cerner Practice Management
ClinicMind
DrChrono
DuxWare
eClinicalWorks
eMDs
EpicCare
Intergy
Meditab
NextGen Enterprise
Practice Fusion
Tebra Practice Management

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Head-to-Head Comparison

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