PracticeSuite vs AllegianceMD
Last Updated:Our analysts compared PracticeSuite vs AllegianceMD based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Product Assistance
Product Insights
- Control Operations: Control daily financial operations with KPI and drill-down reporting that displays the entire business’s financial inflows and outflows with a click.
- Quick Setup: Sets up easily with no downloads, hardware or waiting period. Access billing features immediately after installation.
- Secure: Built in the cloud to let billing services and administrators access revenue management tools from any device at any time.
- Chat, Video and Phone Consulting: Interact with patients securely and remotely with PracticeSuite’s HIPAA-compliant video, phone and chat tools.
- Templates: Increase operational efficiency with pre-built templates for common use cases across specialties.
- Audit Trails: Lets users keep track of received messages, and import them to the EHR.
- Encourages Transparency: View billing and performance data at any time with real-time updates reflected in dashboards and reports.
- Get Paid: Helps practices get paid despite appeals, recoupment and denials.
- Clinical Decision Support: It provides rapid information to the practice’s teams so that they can make informed decisions about the patient’s care. It also lets users import the medication history of a patient.
- Faster Charting: AllegianceMD uses machine learning algorithms to learn treatment preferences and how you manage diagnoses. This makes for faster and more efficient charting.
- Meets Regulatory Requirements: It allows users to electronically report to states with active immunization registries easily. It also helps users comply with MACRA/MIPS and Meaningful Use.
- Virtual Appointments: The telemedicine feature lets administrators create appointments virtually for those who are unable to visit the practice in person. This can help reduce no-shows and cancellations. It also uses secure video conferencing to ensure that patient confidentiality isn’t tampered with.
- Interactions: It helps prescribers quickly check for drug-to-drug, allergy-to-allergy and drug-disease interactions, thus eliminating dangerous errors.
- Formulary Check: AllegianceMD automatically checks if the patient is eligible for insurance. If the patient is not eligible for insurance benefits, it suggests alternatives. This also makes sure that practices get paid for telemedicine visits.
- Easy-to-Use Dashboard: Dashboards give users a bird’s eye view of their appointments and it allows them to open a virtual session with a click. Not only that, faxes can be seen from the dashboard. Incoming faxes are converted automatically to an electronic format, letting admins and clinicians store and access them easily.
- Financial Control: Keep track of and control finances with drill-down tools and KPI reporting.
- Appointment Reminders: Best practices and appointment reminders increase productivity and reduce no-shows. Patient responses are recorded directly into the system.
- Multi-Location Management: View, manage and upload reports from a single location and login.
- Reminders: Send automated messages according to doctor, location, appointment type and number of appointments.
- No-Show Engagement: Record patient responses in the system directly.
- Patient Recalls: Remind patients to schedule their next appointments by sending them service notes.
- Patient Chat: Message patients, answer their replies and talk to office staff seamlessly via SMS.
- Broadcast Messaging: Keep patients and staff informed of last-minute changes, emergencies and weather delays by location, appointment day, time and provider.
- Customizable Templates: It has customizable health record templates that help users make charts efficiently and maintain records of patient visits.
- Electronic Fax: Offers fax services without any additional charges, eliminating the need for an external fax machine. Admins can associate faxes with their corresponding patient and specific dates. It is easy to send documents within the care team for review.
- Toll-Free Number: The software offers a toll free number at no extra charge. The number can be used directly or forwarded to an existing number free of cost.
- Electronic Prescription of Controlled Substances (EPCS): It features the ability to prescribe and track controlled substances. It also creates requests which are submitted directly to the pharmacy to avoid any misuse or foul play.
- Linked to Pharmacies: Enables your practice to send electronic prescriptions, refill requests and replacement requests for generic replacements to the pharmacy with the click of a button.
- Cloud-Based Platform: AllegianceMD operates entirely in the cloud, eliminating the need for on-premise servers and allowing access from any device with internet connectivity.
- Automated Scheduling: The software offers intelligent scheduling tools that automatically suggest optimal appointment times based on provider availability and patient preferences.
- Electronic Health Records (EHR): A comprehensive EHR system is integrated, enabling seamless documentation, retrieval, and sharing of patient medical histories.
- Revenue Cycle Management: AllegianceMD includes tools for managing billing, claims, and collections, streamlining the financial operations of a medical practice.
- Patient Portal: Patients can access their health information, schedule appointments, and communicate with their healthcare providers through a secure online portal.
- Telemedicine Capabilities: The platform supports virtual consultations, allowing healthcare providers to conduct appointments remotely via video conferencing.
- Customizable Templates: Users can tailor clinical documentation templates to fit specific practice needs, enhancing efficiency and accuracy in record-keeping.
- Integrated e-Prescribing: The software facilitates electronic prescription management, reducing errors and improving medication tracking.
- Analytics and Reporting: Robust reporting tools provide insights into practice performance, patient demographics, and financial metrics, aiding in strategic decision-making.
- Compliance and Security: AllegianceMD adheres to industry standards such as HIPAA, ensuring that patient data is protected and privacy is maintained.
- Multi-Specialty Support: The platform is designed to accommodate a wide range of medical specialties, offering features tailored to diverse clinical workflows.
- Task Management: Built-in task management features help staff coordinate and track administrative and clinical tasks efficiently.
- Insurance Verification: Automated insurance eligibility checks streamline the verification process, reducing administrative burden and improving accuracy.
- Patient Engagement Tools: Features such as automated reminders and satisfaction surveys enhance patient interaction and engagement.
- Scalability: The software is scalable, making it suitable for small practices as well as larger healthcare organizations with multiple locations.
Product Ranking
#74
among all
Medical Practice Management Software
#119
among all
Medical Practice Management Software
User Sentiment Summary
69 reviews
42 reviews
PracticeSuite has a 'great' User Satisfaction Rating of 83% when considering 69 user reviews from 3 recognized software review sites.
AllegianceMD has a 'great' User Satisfaction Rating of 86% when considering 42 user reviews from 4 recognized software review sites.
Synopsis of User Ratings and Reviews
User reviews from the past year reveal a generally positive sentiment towards PracticeSuite, particularly highlighting its robust customer support as a key differentiator. Many users, especially those new to billing software or running smaller practices, find comfort in the readily available and helpful support team, a feature not always emphasized by competitors. Users also praise PracticeSuite's user-friendly interface for scheduling, reporting, and billing tasks, making it easy to manage accounts receivable and generate patient statements. However, some users find the initial learning curve a bit steep, particularly when navigating the dashboard or handling specific pediatric patient information. While the software offers a good range of features, some users desire a more intuitive portal experience. Overall, PracticeSuite appears to be a suitable option for practices of all sizes that prioritize excellent customer support and seek a comprehensive solution for their medical practice management needs, especially if they are new to this type of software.
How allied are you with your current medical practice management software? Users praise AllegianceMD for its user-friendly interface, customizable templates, and robust billing features, which streamline workflows and improve financial outcomes. One user raved about the software's efficiency, stating that their accounts receivable are "almost nothing" and they have "no delinquent accounts." Another user highlighted the positive impact on patient care, stating that AllegianceMD "is really good at helping you do everything to take care of your patients." However, some users reported experiencing glitches, particularly after updates, and occasional slow loading times. A significant concern raised by one user involved a billing dispute, where they were charged despite expressing dissatisfaction with the product within the first month of use. Despite some drawbacks, AllegianceMD is generally well-regarded for its comprehensive features, ease of use, and excellent customer support, with many users highlighting the quick response times and helpfulness of the support team. The software's intuitive design and customizable templates make it easy for healthcare providers to adapt to their specific needs and preferences. The robust billing features, including electronic prescriptions and claims tracking, streamline financial processes and reduce administrative burden. Overall, AllegianceMD appears to be a suitable choice for small to midsize practices seeking a comprehensive and user-friendly solution to manage their practice and enhance patient care. However, potential users should be aware of the reported glitches and consider their comfort level with the billing policies before committing to the software.
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