PracticeSuite vs MicroMD
Last Updated:Our analysts compared PracticeSuite vs MicroMD based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
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Product Insights
- Control Operations: Control daily financial operations with KPI and drill-down reporting that displays the entire business’s financial inflows and outflows with a click.
- Quick Setup: Sets up easily with no downloads, hardware or waiting period. Access billing features immediately after installation.
- Secure: Built in the cloud to let billing services and administrators access revenue management tools from any device at any time.
- Chat, Video and Phone Consulting: Interact with patients securely and remotely with PracticeSuite’s HIPAA-compliant video, phone and chat tools.
- Templates: Increase operational efficiency with pre-built templates for common use cases across specialties.
- Audit Trails: Lets users keep track of received messages, and import them to the EHR.
- Encourages Transparency: View billing and performance data at any time with real-time updates reflected in dashboards and reports.
- Get Paid: Helps practices get paid despite appeals, recoupment and denials.
- Improve Patient Outcomes: Aids in tough clinical decision-making and improves patient safety and diagnostic accuracy through clinical decision support, combined with extensive patient records and patient monitoring tools. Improve health outcomes with device connectivity at the point of care, care continuation tools and medication adherence through e-prescriptions.
- Maximize Reimbursement: Increase claim acceptance rates and get paid faster with automated insurance verification, code generation and claims management with code scrubbing modules. Track claims and patient payments and collect patient copayments easily.
- Increase Practice Productivity: Streamline patient charting, ordering, result tracking, patient intake and several other common front desk and day-to-day tasks. Optimize provider and staff workflows with smart scheduling and task management. Uncover data-driven insights to improve operational efficiency.
- Improve Patient Satisfaction: In addition to facilitating contactless telehealth visits, its patient portal enables patients to conveniently access relevant clinical information and educational guides, self-schedule appointments, make payments, request refills and communicate with the care team. Reduce patient waiting times using smart scheduling and offer affordable medications to patients.
- Remain Compliant: Provides all required tools to remain compliant with MIPS and other government regulations, including a patient portal, clinical decision support, education materials, e-prescribing, meaningful use quality measures, in-depth compliance reporting, patient tracking and reminders.
- Data-Driven Decisions: Gain data-driven insights and trends to make informed decisions and improve operational, clinical, billing and administrative workflows.
- Robust Security: HIPAA compliant, it offers robust security protocols to protect patient data privacy. Leverage role-specific access controls and system audit tracking.
- Remote Accessibility: Cloud-based implementation provides 24/7 remote access from any device.
- Interoperable: Based on an open-architecture design, all vendor solutions can easily integrate bidirectionally with various systems, devices and services to enhance its capabilities and create an all-inclusive healthcare system. Provides a robust API to support HL7, XML and other protocols.
- Service Interfaces: Integrates with third party interfaces such as leading clearinghouses, payers, labs, hospital systems, vaccination registries, transcription and collection agencies.
- System Integration: Integrations include appointment reminders, data management, enhanced e-prescribing, e-statement generation, speech recognition and more.
- Device Connectivity: Connects with a range of medical devices to automate data input and scanning, including digital cardiopulmonary, resting ECG, vital signs monitoring and more.
- Financial Control: Keep track of and control finances with drill-down tools and KPI reporting.
- Appointment Reminders: Best practices and appointment reminders increase productivity and reduce no-shows. Patient responses are recorded directly into the system.
- Multi-Location Management: View, manage and upload reports from a single location and login.
- Reminders: Send automated messages according to doctor, location, appointment type and number of appointments.
- No-Show Engagement: Record patient responses in the system directly.
- Patient Recalls: Remind patients to schedule their next appointments by sending them service notes.
- Patient Chat: Message patients, answer their replies and talk to office staff seamlessly via SMS.
- Broadcast Messaging: Keep patients and staff informed of last-minute changes, emergencies and weather delays by location, appointment day, time and provider.
- Patient Charting: Easily access and utilize comprehensive patient data including allergy and medication history, vital signs, test results and more during patient encounters.
- Customizable Documentation: Simplify patient charting using prebuilt or custom encounter templates, speech and handwriting recognition, health maintenance, screening tools and probable checklists for various specialties. Add notes, clinical scans, X-rays, MRIs and other clinical images to the patient chart to assist at the point of care.
- Patient Monitoring: Quickly display one-click summaries, relevant patient-specific data and “meaningful use” quality measures or visualize patient health status. Create custom treatment plans, track patient progress and recall patients based on health maintenance requirements.
- ICD-10 Compliance: Updated to accommodate all-inclusive ICD-10 codes with code mapping, unmapped code identification, code descriptions, enhanced code searching and cross-coding to quickly and easily assign codes.
- Clinical Decision Support: Provides intelligent patient-wise filtered data to aid in clinical decision-making and accurate clinical diagnosis.
- E-Prescription: Provide or refill e-prescriptions with automated interaction alerts, refill management and automated authorization. Its pharmaceutical network and formulary data enable comparing costs between different pharmacies and drug alternatives before submitting prescriptions to 95% of U.S. pharmacies in real time.
- Controlled Substance Integration: EPCS Gold integration enables e-prescribing of Schedule II-V controlled medication.
- Patient Engagement Tools: Provide a secure bilingual patient portal to communicate with patients through messaging, share documents and lab results and enable them to pre-register, self-schedule and process payments.
- Telehealth: Offer secure telehealth visits with 256-bit encryption, virtual waiting rooms and remote connectivity from any device.
Product Ranking
#74
among all
Medical Practice Management Software
#109
among all
Medical Practice Management Software
User Sentiment Summary
69 reviews
PracticeSuite has a 'great' User Satisfaction Rating of 83% when considering 69 user reviews from 3 recognized software review sites.
Synopsis of User Ratings and Reviews
User reviews from the past year reveal a generally positive sentiment towards PracticeSuite, particularly highlighting its robust customer support as a key differentiator. Many users, especially those new to billing software or running smaller practices, find comfort in the readily available and helpful support team, a feature not always emphasized by competitors. Users also praise PracticeSuite's user-friendly interface for scheduling, reporting, and billing tasks, making it easy to manage accounts receivable and generate patient statements. However, some users find the initial learning curve a bit steep, particularly when navigating the dashboard or handling specific pediatric patient information. While the software offers a good range of features, some users desire a more intuitive portal experience. Overall, PracticeSuite appears to be a suitable option for practices of all sizes that prioritize excellent customer support and seek a comprehensive solution for their medical practice management needs, especially if they are new to this type of software.
How do you micro-manage a mountain of medical paperwork? User reviews from the last year reveal a mixed bag for MicroMD, a comprehensive EMR and practice management solution. While lauded for its robust customization, allowing practices to tailor workflows to their specific needs, like a bespoke suit for a medical office, MicroMD stumbles with its intricate reporting features, often described as clunky and user-unfriendly. This complexity can leave users feeling like they need a medical degree in computer science just to generate a simple report. A significant differentiating factor is its tight integration with labs and medical devices, a feature highly valued for minimizing manual data entry and boosting efficiency, much like a well-oiled medical instrument. However, concerns linger regarding support response times, with some users reporting delays that could potentially disrupt smooth clinic operations. Ultimately, MicroMD, with its strengths and weaknesses, emerges as a good fit for smaller practices willing to navigate its learning curve and prioritize customization and integration over simplistic reporting. Larger institutions, however, might find its intricacies a hurdle too high.
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