simplepractice vs Prompt

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Our analysts compared simplepractice vs Prompt based on data from our 400+ point analysis of Medical Practice Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SimplePractice is a solution used by health and wellness professionals to manage their operations and provide efficient care. Physicians can offer consultations over HIPAA-compliant videos while accessing patient history and previous prescriptions. It allows users to access notes, scheduling and billing all in one central place.

Practices rely on it for documentation, charting and claims management. Users can access it from anywhere and at any time, including on their mobile devices.
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Prompt Therapy Solutions offers a comprehensive software platform designed to streamline tasks such as electronic medical records (EMR) management, billing, scheduling, and reporting. This robust solution is particularly well-suited for physical therapy clinics, occupational therapy practices, and other rehabilitation-focused healthcare providers. Its intuitive interface and powerful features make it an attractive option for practices looking to enhance operational efficiency and improve patient care.

One of the standout benefits of Prompt is its ability to integrate seamlessly with existing workflows, reducing administrative burdens and allowing clinicians to focus more on patient care. Popular features include automated billing, customizable documentation templates, and real-time analytics, which provide valuable insights into practice performance. Users often praise its user-friendly design and the significant time savings it offers.

Compared to similar products, Prompt is frequently noted for its reliability and comprehensive feature set. Pricing details can vary based on the size and specific needs of the practice, so it is recommended to contact SelectHub for a personalized quote.

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Product Insights

  • Streamline Daily Tasks: All tools are easy to integrate, giving users all the capability they need in one connected system. Physicians can quickly switch from one tool to another with one click. 
  • Reduce No-Shows: Send out automated reminders to customers to significantly reduce the number of no-shows. Clients can also schedule their appointments online and sync them to third-party calendars so they don’t forget when their appointment is. 
  • Simplify Diagnosis and Treatment Planning: With a built-in library containing thousands of ICD-10 codes, treatment plans are integratable with progress notes. Users can easily document status exams, assessments and summaries. 
  • Accessibility: Access it virtually anywhere and any time. Physicians can use mobile apps on the go as well as access the solution online 24/7. 
  • Client Engagement: The use of the client portal gives patients more control over their healthcare. Clients can manage appointments, communicate with their physicians and fill out any required paperwork online before a visit. 
  • Improve Organization: With structured notes, specialized templates and reusable forms, all of the organization's documents can be stored securely. 
  • Affordable: It's comparatively cheaper than the average practice management solution, with price options starting at $39 per month. 
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  • Improved Patient Care: Prompt EMR ensures that healthcare providers have immediate access to comprehensive patient records, enabling more accurate diagnoses and personalized treatment plans.
  • Enhanced Efficiency: By automating routine administrative tasks, Prompt EMR allows medical staff to focus more on patient care rather than paperwork, reducing burnout and increasing job satisfaction.
  • Data Accuracy: The software minimizes human error by standardizing data entry processes, which leads to more reliable patient information and better clinical outcomes.
  • Regulatory Compliance: Prompt EMR helps healthcare facilities adhere to industry regulations such as HIPAA by ensuring secure and compliant handling of patient data.
  • Streamlined Communication: The platform facilitates seamless communication between different departments and healthcare providers, improving coordination and reducing the risk of miscommunication.
  • Cost Savings: By reducing the need for physical storage and minimizing administrative overhead, Prompt EMR can lead to significant cost reductions for healthcare organizations.
  • Patient Engagement: The software often includes patient portals that allow individuals to access their own medical records, schedule appointments, and communicate with their healthcare providers, fostering a more engaged and informed patient base.
  • Scalability: Prompt EMR can grow with your practice, accommodating an increasing number of patients and expanding functionalities as your needs evolve.
  • Data Analytics: The system provides robust analytics tools that help healthcare providers track patient outcomes, identify trends, and make data-driven decisions to improve care quality.
  • Interoperability: Prompt EMR is designed to integrate with other healthcare systems and technologies, ensuring that patient data can be easily shared across different platforms and providers.
  • Customizability: The software can be tailored to meet the specific needs of different medical specialties, ensuring that each practice can optimize its workflow and patient care processes.
  • Remote Access: Healthcare providers can access patient records and other critical information from anywhere, enabling more flexible and responsive care, especially in telehealth scenarios.
  • Audit Trails: Prompt EMR maintains detailed logs of all interactions with patient records, providing a clear audit trail that enhances accountability and transparency.
  • Disaster Recovery: The system includes robust backup and recovery options, ensuring that patient data is protected and can be quickly restored in the event of a system failure or other disaster.
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  • Client Portal: View billing information, medical history, lab results and more using the designated portal. Clients can schedule appointments, send messages and video chat with their providers online. 
  • Telehealth: Conduct secure online appointments with clients from anywhere, on any device. Clients are given a link to begin a telehealth appointment without requiring an account or password. 
  • Billing: Helps run credit cards quickly and collects payments automatically. Credit cards can be processed using a phone, while cards can be stored with bank-level security. 
  • Scheduling: Schedule appointments, send automated reminders, and sync appointments to Google, iCal, or Outlook calendar with online booking. 
  • Claims Management: File claims faster and more accurately by doing so electronically. Claims can be created, submitted and tracked from one central place. 
  • Mobile Apps: Available on iOS and Android, users can manage appointments, process payments, send client intakes, view client information and more. 
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  • Customizable Templates: Tailor templates to fit specific clinical workflows, ensuring that documentation aligns with practice needs.
  • Integrated Billing: Seamlessly connect clinical documentation with billing processes to streamline revenue cycle management.
  • Patient Portal: Provide patients with secure access to their health records, appointment scheduling, and direct communication with providers.
  • e-Prescribing: Electronically send prescriptions to pharmacies, reducing errors and improving patient safety.
  • Interoperability: Exchange data with other healthcare systems and providers to ensure continuity of care and comprehensive patient records.
  • Clinical Decision Support: Utilize evidence-based guidelines and alerts to assist clinicians in making informed decisions at the point of care.
  • Mobile Access: Access patient records and perform essential tasks from mobile devices, enhancing flexibility and responsiveness.
  • Data Analytics: Leverage robust analytics tools to gain insights into practice performance, patient outcomes, and operational efficiency.
  • Compliance Tracking: Ensure adherence to regulatory requirements such as HIPAA and MACRA with built-in compliance features.
  • Appointment Scheduling: Manage appointments efficiently with features like automated reminders and real-time availability updates.
  • Document Management: Store, organize, and retrieve patient documents easily with a comprehensive document management system.
  • Telehealth Integration: Conduct virtual visits and consultations directly through the EMR, expanding access to care.
  • Role-Based Access Control: Assign permissions based on user roles to safeguard sensitive information and maintain data security.
  • Lab Integration: Receive and review lab results directly within the EMR, facilitating timely and accurate diagnosis and treatment.
  • Task Management: Track and manage clinical and administrative tasks to ensure nothing falls through the cracks.
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Product Ranking

#26

among all
Medical Practice Management Software

#42

among all
Medical Practice Management Software

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User Sentiment Summary

Excellent User Sentiment 5040 reviews
Excellent User Sentiment 15 reviews
92%
of users recommend this product

simplepractice has a 'excellent' User Satisfaction Rating of 92% when considering 5040 user reviews from 4 recognized software review sites.

100%
of users recommend this product

Prompt has a 'excellent' User Satisfaction Rating of 100% when considering 15 user reviews from 1 recognized software review sites.

4.1 (64)
n/a
4.6 (2553)
n/a
4.6 (2420)
5.0 (15)
4.7 (3)
n/a

Awards

simplepractice stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Prompt stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Functionality: Around 97% of users who referred to functionality said it offers a comprehensive set of tools making it a one-stop-shop to manage day-to-day operations.
User-Friendly: All reviewers who mentioned ease of use liked that it provides an intuitive, user-friendly interface making it easy to use and deploy.
Customer Service: More than 82% of reviewers referring to customer support noted that included professional services are responsive and pleasant.
Seamless Billing: All users who specified billing liked that it allows structuring of each individual client's payments with ease.
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Effortless Organization: Prompt effectively organizes tasks, simplifying the management and prioritization of your to-do list.
Clear Project Visualization: Visualize projects clearly with Prompt's user-friendly boards, lists, and timelines, helping keep projects on track and within budget.
Enhanced Team Collaboration: Prompt boosts team collaboration through shared tasks, real-time updates, and seamless integration with tools like Google Calendar.
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Limited Customization: SimplePractice offers limited customization options, making it difficult to tailor the software to specific practice needs.
Glitches and Bugs: Users have reported experiencing frequent glitches and bugs within the software, leading to disruptions in workflow.
Lack of Integration: SimplePractice lacks seamless integration with other essential software, such as electronic health records (EHRs) and billing systems.
Limited Reporting Capabilities: The reporting features in SimplePractice are considered basic and may not provide the necessary insights for practice management.
Customer Support Issues: Users have expressed concerns about the responsiveness and effectiveness of SimplePractice's customer support team.
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Appointment Scheduling Roadblocks: Prompt lacks built-in features for patients to schedule appointments online, potentially leading to scheduling bottlenecks and reduced patient satisfaction.
Billing Bottlenecks: Prompt lacks integrated billing and insurance management features, potentially leading to manual billing processes, payment delays, and increased administrative burden.
Siloed Patient Data: Prompt's lack of integration with other healthcare systems could result in siloed patient data, hindering care coordination and leading to incomplete patient medical histories.
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SimplePractice features a user-friendly interface and a complete set of tools for managing day-to-day medical operations. It offers advanced features such as HIPAA-compliant telehealth, a robust customer portal and a wide range of planning and notes options such as Wiley Planners, pre-built templates and a customized form-creation tool. Like many software solutions, there is a learning curve to master the features provided. Customer support is friendly and responsive. Many, however, wished it offered immediate phone support for a more streamlined workflow. Reviewers noted that it offers limited customization and would like the ability to add multiple people to video sessions.

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Is Prompt EMR really that prompt in elevating your practice, or does it fall short? User reviews from the past year paint a largely positive picture of Prompt EMR, particularly for its user-friendly interface and robust features tailored for physical therapy practices. Users rave about its intuitive design, making it a breeze to navigate and manage patient records, scheduling, and billing. The platform's automated compliance prompting is a standout feature, streamlining documentation and claims processes, a crucial aspect often cited as cumbersome with other EMRs. However, some users point out a desire for greater customization, particularly in note templates, where the inability to remove unused sections can feel restrictive. While Prompt EMR boasts seamless integration with various third-party applications like Stripe and QuickBooks, occasional hiccups with reporting accuracy have been reported, though these instances appear infrequent. Overall, Prompt EMR emerges as a top contender for physical therapy practices seeking a user-friendly, feature-rich EMR solution. Its intuitive design, coupled with robust automation and exceptional customer service, makes it particularly well-suited for practices aiming to streamline operations, enhance efficiency, and ultimately, dedicate more time to what matters most – patient care.

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