Top AdvancedMD Alternatives & Competitors For 2024

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Looking for alternatives to AdvancedMD? Many users crave user-friendly and feature-rich solutions for tasks like , , and . Leveraging crowdsourced data from over 1,000 real Medical Software selection projects based on 400+ capabilities, we present a comparison of AdvancedMD to leading industry alternatives like athenaClinicals, NextGen Enterprise, NueMD, and athenahealth.

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athenahealth Software Tool

Product Basics

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AdvancedMD is a cloud-based, mobile-forward suite designed primarily for medical practices and other health organizations, with enough variability to fit into most organization’s workflows seamlessly. A wide variety of healthcare facilities use it to manage appointments, view patient information, automate billing and manage finances, as well as chart patient health and administer telehealth care.

It can be tailored to individual practices, giving providers an easy-to-use interface and ensuring success. Organizations using it can increase their overall traffic and revenue without sacrificing the quality of care provided by keeping patients coming through the doors and quickly following up on scheduling tasks. It’s also compliant with an assortment of regulations.
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AthenaClinicals EHR, by athenahealth, helps healthcare organizations maximize productivity and efficiency by handling repetitive, time-consuming tasks. Physicians use this product to manage appointment scheduling, medical documentation, patient information, diagnosis, health analytics and more.

The system allows physicians to spend more of their time focusing on the patient and less time dealing with tedious clerical work. This vendor connects over 160,000 providers and 100 million patients to help provide the most informed, accurate and quality treatment possible.
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NextGen Enterprise helps multi- and single-specialty practices handle clinical and administrative tasks like appointment scheduling and revenue management. It provides practice management, charting, telehealth, a patient portal and analytics tools.

Its comprehensive features, specialty-specific content and scalable design make it a valuable asset for practices seeking to enhance their operational efficiency and improve patient outcomes.

Potential users should be aware of the initial setup and learning curve associated with implementation. Additionally, it doesn’t provide robust integrative capabilities.

Pricing is based on a subscription model, with costs varying depending on the practice size, number of users and specific features selected.

To explore other popular solutions that NextGen Enterprise offers, visit our NextGen Enterprise company page.

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NueMD is a comprehensive software solution designed to streamline various administrative and clinical tasks for healthcare providers. It excels in managing electronic health records (EHR), medical billing, and practice management. This software is particularly well-suited for small to mid-sized medical practices, as it offers an intuitive interface and robust functionality that can handle the complexities of healthcare administration without overwhelming users.

One of the key benefits of NueMD is its ability to improve workflow efficiency, thereby allowing healthcare professionals to focus more on patient care. Popular features include customizable templates, real-time claim tracking, and integrated scheduling. Users often highlight its ease of use and the quality of customer support as significant advantages.

In terms of pricing, NueMD typically operates on a subscription model, with costs varying based on the number of users and specific features required. This makes it a flexible option for practices of different sizes and needs. Compared to similar products, NueMD is frequently praised for its user-friendly design and comprehensive feature set, making it a strong contender in the EHR market.

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AthenaOne is a cloud-based electronic health record (EHR) software designed to streamline clinical workflows and administrative tasks for healthcare providers. It is most suited for small to medium-sized practices and clinics seeking a comprehensive EHR solution with robust features and a user-friendly interface. Key benefits include improved patient care coordination, enhanced clinical decision-making, and increased practice efficiency. Popular features include patient charting, scheduling, billing, and reporting. AthenaOne is often praised for its intuitive design and ease of use, as well as its robust integration capabilities with other healthcare systems. Pricing is typically based on the number of providers and features required, with monthly subscription fees as the common payment model.

Pros
  • Easy navigation
  • Robust features
  • Secure patient data
  • Seamless billing
  • Customizable templates
Cons
  • Potentially high cost
  • Learning curve for new users
  • Limited customization
  • Occasional technical glitches
  • Customer support response time
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Product Assistance

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Live Online
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Knowledge Base
24/7 Live Support
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24/7 Live Support
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Product Ranking

#7

among all
Medical Software

#35

among all
Medical Software

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Analyst Rating Summary

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User Sentiment Summary

Good User Sentiment 452 reviews
Good User Sentiment 815 reviews
Good User Sentiment 1475 reviews
Great User Sentiment 485 reviews
Good User Sentiment 953 reviews
75%
of users recommend this product

AdvancedMD has a 'good' User Satisfaction Rating of 75% when considering 452 user reviews from 4 recognized software review sites.

76%
of users recommend this product

athenaClinicals has a 'good' User Satisfaction Rating of 76% when considering 815 user reviews from 5 recognized software review sites.

79%
of users recommend this product

NextGen Enterprise has a 'good' User Satisfaction Rating of 79% when considering 1475 user reviews from 4 recognized software review sites.

87%
of users recommend this product

NueMD has a 'great' User Satisfaction Rating of 87% when considering 485 user reviews from 3 recognized software review sites.

75%
of users recommend this product

athenahealth has a 'good' User Satisfaction Rating of 75% when considering 953 user reviews from 4 recognized software review sites.

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3.7 (14)
4.4 (17)
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3.7 (26)
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3.9 (25)
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Synopsis of User Ratings and Reviews

Customization: Of the reviews that mentioned the system’s customization, more than 70% were happy with the customizations available as add-ons to the system.
Integration: Though only mentioned in 10% of reviews, 85% of those reviews felt the system successfully integrated with their other medical software.
User-Friendly: About 55% of users who mentioned its user-friendliness found it easy to use and navigate.
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Easy to Use: Many users find athenaClinicals intuitive and easy to navigate, even for those new to electronic health records. They appreciate the straightforward design and clear labeling, which makes it simple to find the information they need quickly.
Comprehensive Features: athenaClinicals offers a wide range of features that cater to various practice needs, from scheduling and billing to patient management and clinical documentation. Users appreciate the ability to manage all aspects of their practice within a single platform.
Strong Customer Support: athenaClinicals is known for its responsive and helpful customer support team. Users praise the availability of support resources, including phone, email, and online chat, which makes it easy to get assistance when needed.
Integration Capabilities: athenaClinicals integrates seamlessly with other healthcare applications, such as lab systems and pharmacy software. This integration streamlines workflows and reduces the need for manual data entry, saving time and improving efficiency.
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Improve Patient Care: Get access to complete and up-to-date patient records, including medical histories, allergies, medications and test results for data-driven and informed decision-making.
Streamline Routine Workflows: Automate scheduling, billing and documentation processes to reduce administrative burdens and free up time for patient care.
Enhance Medication Safety: Set automated alerts to check for drug interactions, allergies and dosage errors to significantly reduce adverse drug event risks.
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Easy to Use: Many users find NueMD's interface intuitive and straightforward, making it easy to navigate and complete tasks efficiently.
Strong Customer Support: NueMD is known for its responsive and helpful customer support team, which is available to assist users with any questions or issues they may encounter.
Comprehensive Features: NueMD offers a wide range of features that cater to the needs of various medical practices, including scheduling, billing, and patient management.
Affordable Pricing: Compared to other EHR systems, NueMD is considered to be a more affordable option, making it accessible to practices of all sizes.
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Streamlined Workflow: Reduces manual data entry and automates tasks, saving time and improving efficiency.
Improved Patient Care: Enhances communication and collaboration between providers, leading to better patient outcomes.
Enhanced Reporting & Analytics: Provides real-time insights into practice performance and patient data, enabling data-driven decision making.
Mobile Accessibility: Offers mobile app for charting, scheduling, and patient communication, improving flexibility and accessibility.
Customizable Interface: Allows tailoring the platform to specific practice needs and workflows, improving user experience.
Positive User Reviews: Consistently praised for its ease of use, intuitive interface, and helpful support team.
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Implementation: The vendor does not offer sufficient implementation support, and the system has a steep learning curve, as noted by more than 80% of user reviews that discuss getting the system up and running.
Functionality: Though the system offers a robust list of features, 66% of reviews that discuss features felt that the features’ functionality was lacking in some aspects.
Price: Of the users who mention price in their review, more than 90% were upset with hidden fees and felt that the system’s high price was not worth the money.
Customer Support: Of the reviews that discuss customer service and support, 65% felt that customer support was difficult to contact, rarely had sufficient answers to their questions and often failed to resolve the issues users reported.
Performance: About 94% of reviewers that mentioned performance said that the system is slow and buggy, with recurring crashes and connectivity issues.
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Limited Customization: Some users have reported that athenaClinicals' customization options are limited, making it difficult to tailor the system to their specific workflow needs. For example, some users have found it challenging to create custom reports or modify the user interface to better suit their practice's unique requirements.
Steep Learning Curve: The software's interface can be complex and require significant training to master. This can be particularly challenging for new users or those transitioning from a different EHR system. For example, some users have reported difficulty navigating the system's menus and understanding the various features and functionalities.
Technical Issues: Some users have reported experiencing technical issues with athenaClinicals, such as slow loading times, system crashes, or data syncing problems. These issues can disrupt workflow and lead to frustration for users. For example, some users have reported encountering errors when attempting to access patient records or submit electronic prescriptions.
Customer Support: Some users have expressed dissatisfaction with athenaClinicals' customer support. They have reported long wait times, difficulty reaching a representative, or unhelpful responses. For example, some users have reported being unable to resolve technical issues or get timely assistance with billing questions.
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Complex Implementation: Demands time and resources for implementation, customization and staff training.
High Initial Costs: Requires significant investment in software, hardware and training.
Dependence on Technology: Creates reliance on technology, which can be problematic during system downtimes or technical failures.
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Slow Performance: Some users have reported that NueMD can be slow to load, especially during peak hours. This can be frustrating for busy practices, as it can slow down workflow and lead to delays in patient care.
Limited Customization: NueMD offers a limited amount of customization, which can be a drawback for practices that have specific needs or workflows. For example, some users have found it difficult to customize the system to meet their specific billing requirements.
Poor Customer Support: Some users have reported that NueMD's customer support is not responsive or helpful. This can be a major problem for practices that need assistance with technical issues or have questions about the software.
Lack of Mobile App: NueMD does not have a dedicated mobile app, which can be a disadvantage for practices that need to access patient records or perform other tasks on the go. This can be especially challenging for providers who are on call or need to access patient information outside of the office.
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Learning Curve: Initial setup and training can be time-consuming for some users.
Cost: Subscription fees may be higher compared to some basic EHR systems.
Glitches and Bugs: Occasional reports of technical issues and bugs in the platform.
Limited Customization Options: Some users wish for more granular control over customization features.
Integration Challenges: Integration with certain legacy systems can be complex.
Customer Support: Mixed experiences with customer support response times and quality.
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AdvancedMD is an intuitive cloud-based tool. While some users were happy with the system’s integration and customization capabilities, far more users were extremely dissatisfied with other aspects of the system. There were mixed reviews on its reporting capabilities. A significant number of reviewers felt that the sales representatives misled customers noting that they lost money after implementing AdvancedMD and commenting that many features lacked the functionality that they required. Though the add-ons allow users to customize the system, many users complained that the add-ons come at a steep price, making them prohibitive to many users. Users also complained that they were surprised by hidden fees after implementation and felt that customer service was rude and unwilling to help when they called for support. A small number of reviews also noted that upgrades to the system frequently caused downtime and reported discrepancies in their billing that affected customers. While many of the reviews were negative, AdvancedMD remains a popular EHR solution. Due to its high price and difficulty to learn, it is best suited to large practices with the budget for necessary add-ons and internal technical support that is available to help ensure everyone who needs to can use the system.

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AthenaClinicals is a cloud-based EHR software known for its robust features and intuitive interface, but user reviews over the past year have been a mixed bag. A standout feature is its comprehensive patient portal, athenaCommunicator, which empowers patients to schedule appointments, view health records, and communicate securely with providers. This not only enhances patient engagement but also streamlines administrative tasks for practices. Another strength is athenaClinicals' integration with a vast network of healthcare providers, athenaNet, facilitating seamless data exchange and care coordination. This interoperability is crucial in today's healthcare landscape, allowing providers to access a more complete patient history and make informed decisions. However, some users have reported that the software can be clunky and difficult to navigate, particularly for those unfamiliar with EHR systems. Additionally, while athenaClinicals offers extensive reporting capabilities, some users have found the sheer volume of data overwhelming and difficult to interpret without dedicated support. Overall, athenaClinicals is best suited for practices seeking a feature-rich EHR solution with a strong emphasis on patient engagement and care coordination. Its robust patient portal and integration with a vast provider network make it an excellent choice for practices looking to streamline workflows and improve communication. However, practices with limited technical expertise or those overwhelmed by extensive data analysis might find athenaClinicals less user-friendly and may require additional support to fully utilize its capabilities.

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Our research analysts, after evaluating several solutions, awarded NextGen Enterprise with best-in-class honors for Insurance Payments Management, Medical Coding, Medical Billing Services, Notes and Templates, and Deployment Options.NextGen Enterprise provides EHR, practice management and patient experiene modules that support 2000 workflows and content for 30 specialties including cardiology, dental health, neurology, primary care and more.Intutive EHR tools make it easy for doctors and nurses to document patient visits. You can even use AI for note-taking. And with the mobile app, you can access patient info and chart on the go.The platform really shines when it comes to practice management. It automates a ton of time-consuming tasks like eligibility verification and billing, so your staff can focus on what really matters: patient care. Plus, the built-in analytics give practices valuable insights to improve efficiency and, ultimately, the bottom line.Patient engagement is also a key focus, with the NextGen PxP patient portal empowering patients to actively participate in their healthcare journey. They can schedule appointments, request refills, view test results and even message their doctors securely.One area that the system lacked was its integrative capabilities. It scored 77 in our analysis, lower than other popular products like athenahealth (93) and Cerner Ambulatory (88). That means you will need to connect barcode scanners, clinical decision support tools, prescription management systems and others via API.

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NueMD is a cloud-based practice management software that offers a suite of features, including medical billing, electronic health records (EHR), and appointment scheduling. While NueMD has been a popular choice for some practices, user reviews from the past year suggest that it may not be the best fit for everyone. One of the biggest strengths of NueMD is its comprehensive suite of features. Users praise the software's ability to handle everything from billing to scheduling, making it a one-stop shop for practice management. However, some users have expressed concerns about the software's user interface, which they find clunky and difficult to navigate. They also complain that the software is not as intuitive as other EHR systems on the market, such as Athenahealth or Kareo. NueMD's customer support has also been a point of contention, with some users reporting long wait times and unhelpful responses. NueMD's biggest differentiator is its focus on medical billing. The software's billing features are highly regarded by users, who appreciate its ability to streamline the billing process and reduce the number of errors. However, NueMD's billing features are not without their drawbacks. Some users have reported that the software's billing system is not as flexible as other systems on the market, making it difficult to customize for specific practice needs. Overall, NueMD is a solid EHR system that offers a comprehensive suite of features. However, its clunky user interface, lack of intuitive design, and inconsistent customer support may make it a less desirable option for some practices. NueMD is best suited for practices that are looking for a system with strong billing features and are willing to put in the time and effort to learn the software. It is important to note that AdvancedMD, the company behind NueMD, is sunsetting the software in 2025. This means that practices using NueMD will need to migrate to a different system in the near future.

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User reviews paint a compelling picture of athenaOne's strengths and weaknesses. Many users laud its intuitiveness and efficiency, comparing it favorably to Epic in particular. "Charting a patient in athenaOne takes half the time compared to Epic," one user shared, highlighting the streamlined interface. Another user raved about the integrated functionalities, stating, "The way athenaOne links billing and scheduling saves us so much time compared to our previous system, which kept everything siloed." However, some users expressed frustrations with limited customization options and occasional hiccups in customer support. "I wish athenaOne offered more granular control over customizing templates and workflows like you can in Epic," commented one user, seeking greater personalization. Another mentioned, "Customer support can be a mixed bag. While they're sometimes helpful and prompt, I've also had experiences with long wait times and inconsistent responses." Overall, user reviews suggest athenaOne shines in user-friendliness, comprehensive features, and workflow efficiency, rivaling even industry giants like Epic in these aspects. While some limitations around customization and support exist, athenaOne remains a strong contender in the EHR market, offering a user-friendly and feature-rich experience for healthcare providers looking to optimize their practice operations.

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