Valant vs ICANotes

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Our analysts compared Valant vs ICANotes based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Valant is designed specifically for mental health practices to help manage operations and streamline workflows. Behavioral health practices, agencies and clinicians can use it to provide quality care. Clinicians can increase their productivity and efficiency, saving time without sacrificing quality treatment for groups and individuals. It automates tasks and provides practices with analytics and insights in real time with the click of a button.

With an all-in-one setup, it offers reporting tools, billing, payment processing, clearinghouse, patient communications, telehealth, e-prescribing and click-to-narrative documentation templates. Its integrated approach allows practices to fully manage prospective patients separate from patient records and give an analysis of how well each new patient matches with the clinician's services and expertise.

Practices can automatically onboard new patients to the MYIO patient portal app and run their entire patient care cycle between Valant and MYIO.
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ICANotes is a comprehensive software solution designed primarily for behavioral health professionals. It streamlines the process of electronic health records (EHR) management, offering a suite of tools tailored to the unique needs of mental health practitioners. ICANotes stands out for its user-friendly interface and its ability to generate detailed clinical notes quickly, which significantly reduces administrative time and allows clinicians to focus more on patient care. Among its most lauded features are customizable templates, secure messaging, and integrated billing capabilities, making it a robust choice for practices of various sizes. When compared to similar products in the market, users often highlight ICANotes for its specialization in mental health, which translates into more relevant features and a better understanding of their specific documentation needs. Pricing for ICANotes typically follows a per-user, per-month model, making it flexible for practices to scale up or down based on their current needs, though specifics can vary and should be confirmed directly with the provider.

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$100 Monthly
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$75.30 Monthly
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Product Assistance

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Product Insights

  • Save Time: Spend more time focusing on the patient by automating and speeding up documentation and charting tasks. Access patient data in an instant without spending time searching for paper files. 
  • Improve Health Outcomes: Improve healthcare outcomes by collecting data naturally, tracking it automatically and measuring a specific patient’s baseline. Structured screeners and questionnaires help physicians focus on face-to-face time with clients and provide greater treatment and diagnosis. 
  • Increase Revenue: Physicians can focus more time on the patient, seeing more patients daily without sacrificing the quality of care provided, increasing revenue. Additionally, tools to help with billing and financial management can help optimize revenue opportunities. 
  • Improve Clinical Organization: Ensures that client records are kept secure and easily accessible for clinicians, with clinical tools to organize charts, improve note-taking, and measure, track and demonstrate outcomes. 
  • Get Paid Quicker: Insurance claims can be scrubbed of errors and submitted quicker than normal, leading to faster claim turnaround. Tools are available to reduce the number of accounts receivable and speed up reimbursements. 
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  • Improve Patient Outcomes:  Takes a unique approach to handling patient information and notetaking, in that notes are endlessly customizable via a button-driven interface. Patients receive better treatment with better patient data, more precise records, and an interface that’s customized to the patient and clinician.  
  • Remain Agile: It is a lightweight and cloud-based software solution, resulting in shorter deployment times. Runs on a myriad of devices, not just enterprise-grade hardware.  
  • Integrates Easily Into Workflows: Built to think and operate like a mental health professional with pre-formatted notes, interfaces and more. Does not compromise the user’s workflow. Customizable to meet a clinic’s specific needs. Includes custom interfaces, note outlines and billing forms.  
  • Takes Stress off Administrators: Helps users bill for maximum reimbursement by automatically assessing a user’s billing coding level.  
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  • Scheduling: Manage practically every aspect of a practice from a customizable calendar. Set appointments in advance and color code to provide visual references. Navigation to a patient’s information is simple as well. 
  • E-Prescribing: Manage medications at any time from anywhere. Check, refill and renew prescriptions right from the dashboard, reducing prescribing errors while providing patients with automated alerts and notifications. 
  • Clinical Notes: Create comprehensive patient notes while focusing on the patient rather than the computer, keeping notes while in-session and storing them safely. 
  • Treatment Planning: Enables collaboration, either between the clinician and the client or multiple clinicians. Track updates, review dates and capture patient signatures as well. 
  • Billing and Reporting: Use integrated billing to automate data entry, eliminating the tedious task of duplicating data, increasing information accuracy, saving staff time while making sure payments are collected, increasing revenue.  
  • Analytics: Provides insight to help manage both the quality of care provided and the financial status of a health organization. These tools help engage clients in their care, leading to better clinical outcomes while tracking finances and improving reimbursement rates. 
  • HIPAA-Compliant Telemedicine: Video sessions include advanced authentication measures on the provider and client side to ensure virtual visits remain secure and adhere to HIPAA regulations. These functionalities are integrated directly into the existing EHR platform. 
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  • Deploy Anywhere: Deploy on the cloud, with minimal hardware requirements. Has a mobile application for taking notes within a clinical setting. 
  • Stage Two Meaningful Use: Certified to meet stage two meaningful use standards, meaning users can take advantage of incentive programs.  
  • Pre-Formatted Clinical Notes: Handles notes for a variety of behavioral health professions, such as psychiatry, clinical-social work, family therapy, group therapy, therapy and mental health record taking with its robust note-taking features. 
  • Robust Integrations: Integrates with other providers and labs to share notes, lab results, charges, patient data, appointments and more — all across different software systems. 
  • E-Prescribing: Useful for psychiatrists and other prescribers. E-Prescribing lets clinicians send medications to pharmacies and manage and digitally update dosages, amounts or instructions with the software’s medication management features. Equipped with a robust database of drug side effects, interactions and other support tools to prevent adverse side effects. 
  • Automatic Coding: Uses HCFA Guidelines to automatically evaluate and code a patient’s entire treatment journey. Handles coding for psychiatry, therapy, group therapy and more, ensuring the use of E/M reimbursement codes and preventing expensive back charges.
  • Enhanced Security: Helps users stay HIPAA compliant. Utilizes advanced entry point protection, full encryption (for both sending and receiving documentation and data), access logs, custom alerting, note privacy, record destruction prevention and access levels to make sure both patient and user data are secure and regulation compliant.  
  • ONC-Certified: ONC-Certified and ready to meet any standard. ONC-ATLs, organizations working with The Office of the National Coordinator for Health Information Technology test and certify electronic health record (EHR) systems. 
  • 75+ Assessment Tools: Gives clinicians access to over 75 rating and assessment tools, meaning patients get better results, administrators can accurately bill and clinicians can better treat.
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Product Ranking

#14

among all
Mental Health Software

#16

among all
Mental Health Software

Find out who the leaders are

Analyst Rating Summary

85
88
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60
80
78
66
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Mental Health Billing
Mental Health EHR
Patient Engagement
Notes and Templates
Compliance and Security
Compliance and Security
Mental Health Billing
Mental Health Coding
Online and Telepsychiatry
Patient Engagement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Valant
ICANotes
+ Add Product + Add Product
Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 90 60 78 100 83 100 8 99 69 100 100 80 66 100 100 89 27 93 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

64%
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73%
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User Sentiment Summary

Great User Sentiment 382 reviews
Great User Sentiment 183 reviews
80%
of users recommend this product

Valant has a 'great' User Satisfaction Rating of 80% when considering 382 user reviews from 3 recognized software review sites.

81%
of users recommend this product

ICANotes has a 'great' User Satisfaction Rating of 81% when considering 183 user reviews from 3 recognized software review sites.

3.5 (7)
3.8 (7)
3.98 (204)
4.04 (94)
4.0 (171)
4.1 (82)

Awards

SelectHub research analysts have evaluated Valant and concluded it earns best-in-class honors for Mental Health EHR.

Mental Health EHR Award

SelectHub research analysts have evaluated ICANotes and concluded it earns best-in-class honors for Compliance and Security.

Compliance and Security Award

Synopsis of User Ratings and Reviews

Ease of Use: The system is user-friendly and easy to use, as noted by approximately 74% of users who mentioned its usability.
Customization: About 67% of users who reviewed customization enjoyed the solution’s ability to customize its features.
Learning Curve: The system is easy to learn, as noted by 60% of users who talked about the learning curve.
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User Friendly: The system is intuitive and accessible, as noted by approximately 72% of users who mentioned its usability.
Customization: Almost 100% of the users who mentioned its customizability state that modules can be adjusted according to their needs.
Support: Support for the system is prompt, and the team is very helpful with resolving issues that arise, as stated by nearly 87% of the users who mention the support offered.
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Support: Approximately 53% of users who mentioned support found their customer service slow and unresponsive.
Functionality: The solution lacks functionality and causes glitches, noted by about 65% of users who spoke about functionality.
Connectivity: All users who talked about connectivity found issues with it.
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Interface: Nearly 70% of the users who mention its interface say that it is dated and not easy to navigate.
Learning Curve: It has a steep learning curve, as mentioned by 85% of the users who mention its learning curve.
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Valant is a web-based EHR tool geared towards mental health professionals. It has an easy-to-use UI with robust reporting and billing capabilities. It streamlines client management and clinical workflows by managing client medical records, tracking revenue and monitoring patient progress. Note templates can be customized extensively. While some users found the platform affordable, others found it expensive for solo practitioners. Users complained that the system was slow and crashed frequently. It uses Silverlight, which limits browser compatibility. Users also found features like appointment reminders and treatment plans ineffective. There were negative reviews for customer service, which users found unprofessional. Overall, it’s an intuitive cloud-based tool with a multifaceted design.

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ICANotes is a robust solution for health practices. Users like the templates they provide as they are easy to get through. Documenting assessments and clinical notes is easy and makes compliance seamless. Users do not like the interface as it is hard to create individual notes, and the yellow background is not very pleasing to the eye. It also signs out when users lose internet connection. The support team is helpful in all areas like sales, technical support and training. Users were disappointed that it does not have telehealth support.

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Screenshots

Top Alternatives in Mental Health Software


AccuMed Behavioral Health

AdvancedMD EHR

CareLogic

CentralReach

Cerner

CureMD

DrChrono

EchoVantage

ICANotes

Meditab

NextGen Enterprise

Opus EHR

simplepractice

Tebra EHR

TheraNest

TherapyNotes

Therasoft

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