CocoFax vs WestFax

Last Updated:

Our analysts compared CocoFax vs WestFax based on data from our 400+ point analysis of Online Fax Services, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

CocoFax is a sophisticated software solution designed to manage online faxing tasks seamlessly. It allows users to send and receive faxes via email, web browsers, and mobile apps, eliminating the need for traditional fax machines. This makes it particularly suitable for businesses in industries such as healthcare, legal, and finance, where secure and efficient document transmission is crucial.

One of the standout benefits of CocoFax is its ease of use and integration with existing workflows. Users can enjoy features like secure encryption, cloud storage, and the ability to manage multiple fax numbers. Additionally, CocoFax offers robust customer support and a user-friendly interface, making it accessible even for those with limited technical expertise.

Compared to similar products, CocoFax is often praised for its reliability and comprehensive feature set. Pricing details can vary, so it's recommended to contact SelectHub for a tailored quote based on specific needs.

read more...

WestFax offers a robust software solution for managing tasks such as Online Fax, making it particularly suitable for industries like healthcare, legal, and finance where secure and reliable document transmission is crucial. The platform provides a seamless experience with features like high-volume faxing, secure document storage, and detailed reporting. Users appreciate its ease of integration with existing systems and its compliance with regulations like HIPAA, ensuring sensitive information is handled with care.

One of the standout benefits of WestFax is its scalability, accommodating both small businesses and large enterprises. The software's intuitive interface and advanced security measures make it a preferred choice for organizations that prioritize data protection. Compared to similar products, users often highlight WestFax's reliability and customer support as significant advantages.

Pricing details for WestFax are not readily available, and it is recommended that users contact SelectHub for a personalized quote based on their specific requirements.

read more...
$7.99 Monthly
Get a free price quote
Tailored to your specific needs
$8.99 Monthly
Get a free price quote
Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Cost Efficiency: Save on traditional fax machine expenses like paper, ink, and maintenance by using a digital solution.
  • Environmental Impact: Reduce paper waste and contribute to sustainability efforts by sending faxes electronically.
  • Accessibility: Send and receive faxes from anywhere with an internet connection, ensuring you stay connected even when out of the office.
  • Security: Benefit from encrypted transmissions that protect sensitive information, ensuring compliance with data protection regulations.
  • Convenience: Integrate with email platforms like Gmail and Outlook, allowing you to send faxes directly from your inbox.
  • Time Savings: Eliminate the need to wait by a fax machine; receive notifications instantly when a fax is sent or received.
  • Scalability: Easily scale your faxing capabilities to match your business growth without the need for additional hardware.
  • Reliability: Enjoy high uptime and dependable service, reducing the risk of missed or failed faxes.
  • Document Management: Store and organize faxes digitally, making it easier to search and retrieve documents when needed.
  • Multi-Device Support: Access CocoFax on various devices, including smartphones, tablets, and computers, for greater flexibility.
  • Global Reach: Send faxes internationally without incurring high costs, expanding your business communication capabilities.
  • Compliance: Meet industry-specific regulatory requirements, such as HIPAA for healthcare, ensuring legal compliance.
  • Customization: Personalize cover pages and fax templates to maintain a professional appearance and brand consistency.
  • Integration: Seamlessly integrate with cloud storage services like Google Drive and Dropbox for streamlined document handling.
  • Customer Support: Access dedicated support to resolve issues quickly, ensuring minimal disruption to your business operations.
read more...
  • Cost Efficiency: Eliminate the need for physical fax machines, paper, and toner, reducing operational expenses significantly.
  • Environmental Impact: Reduce paper waste and energy consumption by transitioning to a digital fax solution.
  • Security: Benefit from encrypted transmissions and secure storage, ensuring sensitive information remains confidential.
  • Accessibility: Send and receive faxes from anywhere with an internet connection, enhancing remote work capabilities.
  • Compliance: Meet industry regulations such as HIPAA and GDPR with built-in compliance features.
  • Scalability: Easily scale your faxing needs up or down without the need for additional hardware investments.
  • Integration: Seamlessly integrate with existing email systems and business applications for streamlined workflows.
  • Reliability: Enjoy high uptime and dependable service, minimizing disruptions to your business operations.
  • Archiving: Automatically archive faxes for easy retrieval and record-keeping, aiding in document management.
  • Speed: Send and receive faxes faster than traditional methods, improving overall efficiency.
  • Customization: Tailor fax cover sheets and settings to match your business branding and requirements.
  • Support: Access dedicated customer support to resolve issues quickly and maintain smooth operations.
read more...
  • Cross-Platform Compatibility: CocoFax works seamlessly on Windows, Mac, iOS, and Android devices, ensuring accessibility from any device.
  • Email to Fax: Send and receive faxes directly from your email account, integrating with popular email services like Gmail, Outlook, and Yahoo.
  • Secure Transmission: Utilizes advanced encryption protocols to ensure that your faxed documents remain confidential and secure during transmission.
  • Cloud Storage Integration: Easily store and access your faxes through integration with cloud services such as Google Drive, Dropbox, and OneDrive.
  • Electronic Signature: Add legally binding electronic signatures to your documents, streamlining the process of signing and sending faxes.
  • Fax Number Porting: Transfer your existing fax number to CocoFax without any interruption in service, maintaining continuity for your business communications.
  • Multiple File Formats: Supports a variety of file formats including PDF, DOC, XLS, and JPEG, allowing you to fax different types of documents with ease.
  • Real-Time Notifications: Receive instant notifications via email or SMS when a fax is successfully sent or received, keeping you informed at all times.
  • Detailed Fax Reports: Access comprehensive reports and logs of all sent and received faxes, providing transparency and accountability for your fax communications.
  • Customizable Cover Pages: Create and personalize cover pages for your faxes, adding a professional touch to your communications.
  • Multiple Recipients: Send a single fax to multiple recipients simultaneously, saving time and effort in distributing important documents.
  • 24/7 Customer Support: Access round-the-clock customer support to resolve any issues or queries, ensuring uninterrupted service.
read more...
  • HIPAA Compliance: Ensures that all fax transmissions meet stringent healthcare privacy standards, making it suitable for medical professionals.
  • Secure Cloud Storage: Provides encrypted storage for all sent and received faxes, ensuring data integrity and security.
  • Fax Broadcasting: Allows users to send a single fax to multiple recipients simultaneously, streamlining mass communication efforts.
  • API Integration: Offers robust API support for seamless integration with existing business applications and workflows.
  • Mobile App: Enables users to send and receive faxes directly from their smartphones, enhancing flexibility and mobility.
  • Fax to Email: Converts incoming faxes to email attachments, allowing for easy access and management through email clients.
  • Customizable Cover Pages: Provides templates and tools to create personalized cover pages for professional communication.
  • 24/7 Customer Support: Offers round-the-clock assistance to address any technical issues or inquiries promptly.
  • Detailed Reporting: Generates comprehensive reports on fax activity, including delivery confirmations and error logs.
  • International Faxing: Supports sending faxes to international numbers, expanding the reach of your communications.
  • Fax Archiving: Automatically archives all faxes for easy retrieval and compliance with record-keeping requirements.
  • Multiple User Accounts: Allows businesses to create and manage multiple user accounts under a single subscription, facilitating team collaboration.
  • Number Porting: Enables users to transfer their existing fax numbers to WestFax, ensuring continuity of service.
  • High-Resolution Faxing: Supports high-resolution fax transmissions, ensuring that documents are clear and legible.
  • Custom Fax Numbers: Provides the option to choose local or toll-free fax numbers to suit business needs.
read more...

Product Ranking

#7

among all
Online Fax Services

#8

among all
Online Fax Services

Find out who the leaders are

Analyst Rating Summary

77
78
78
81
100
91
67
100
Show More Show More
Fax Management
Integrations
Reporting
Security
Platform Capabilities
Fax Sending and Receiving
Platform Capabilities
Reporting
Security
Fax Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CocoFax
WestFax
+ Add Product + Add Product
Document Management Fax Management Fax Sending And Receiving Platform Capabilities Reporting 78 100 67 92 100 81 91 100 100 100 0 25 50 75 100
83%
0%
17%
83%
0%
17%
100%
0%
0%
91%
0%
9%
67%
0%
33%
100%
0%
0%
89%
0%
11%
100%
0%
0%
100%
0%
0%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
83%
0%
17%
100%
0%
0%
100%
0%
0%

Awards

SelectHub research analysts have evaluated CocoFax and concluded it earns best-in-class honors for Fax Management and Integrations.

Fax Management Award
Integrations Award

SelectHub research analysts have evaluated WestFax and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

Synopsis of User Ratings and Reviews

User-Friendly: CocoFax is designed with an intuitive interface that makes sending and receiving faxes online a breeze, even for those unfamiliar with digital faxing.
Convenient Integrations: CocoFax seamlessly integrates with popular platforms like G Suite and Microsoft, allowing users to send faxes directly from their email or cloud storage.
HIPAA Compliance: CocoFax adheres to HIPAA regulations, ensuring the secure and confidential transmission of sensitive healthcare information.
Mobile Accessibility: CocoFax allows users to send and receive faxes from any device with internet access, including smartphones and tablets, providing flexibility and convenience.
Show more
User-Friendly Interface: WestFax offers a simple and intuitive platform that users find easy to navigate, making sending and receiving faxes a breeze.
Robust Security: WestFax prioritizes data protection with its HIPAA-compliant framework, ensuring sensitive information remains confidential and meets industry regulations.
Cost-Effective Solution: WestFax provides competitive pricing plans without any unexpected overage fees, making it a budget-friendly choice for businesses of all sizes.
Seamless Integration: WestFax allows users to send various document types and integrates smoothly with existing systems, streamlining workflows and boosting productivity.
Show more
Troubleshooting Fax Transmission Issues: Users have reported difficulties in pinpointing the exact reason for unsuccessful fax transmissions, which can be frustrating when urgent documents need to be sent.
Credit Purchase Uncertainty for Large Faxes: The platform lacks clarity regarding the number of credits required to send large faxes, potentially leading to overspending or underestimation of costs.
Show more
Unexplored Features: Some users mentioned not utilizing all the features WestFax offers, suggesting the full potential of the software might not be immediately apparent to all users.
Show more

Is CocoFax the coconut cream pie of online fax solutions, or is it just a fruit basket? User reviews from the last year suggest that CocoFax is a breath of fresh air in the often-stale world of online faxing. Users consistently praise its intuitive interface, with one reviewer stating, "CocoFax is so easy to navigate; everything you need is easy to find." This ease of use is a key differentiator for CocoFax, as traditional fax services can be notoriously clunky and cumbersome. Another major selling point is CocoFax's robust feature set, including HIPAA compliance, which is crucial for healthcare providers. The ability to send and receive faxes via email or Google services is also a major plus for users who value flexibility and efficiency. However, some users have reported difficulties in troubleshooting failed faxes and uncertainty regarding credit usage for large faxes. Despite these minor drawbacks, CocoFax's combination of user-friendliness, comprehensive features, and competitive pricing makes it a compelling choice for businesses and individuals looking for a reliable and modern fax solution.

Show more

Is WestFax the best fax in the West? User reviews from the past year suggest that it might be a top contender, especially for businesses with a need for secure faxing. Users consistently praise WestFax for its user-friendly interface and straightforward API, making it easy to send and receive faxes without the hassle of traditional fax machines. The software also earns high marks for its affordability, with competitive pricing and no hidden fees, a factor that many users cite as a major plus. Moreover, WestFax's robust security features, including HIPAA compliance, are a major selling point for healthcare providers and other businesses dealing with sensitive data. However, WestFax isn't without its drawbacks. Some users point out a lack of advanced features, such as whitelisting and blacklisting, which are available in competing fax solutions like eFax or RingCentral Fax. Others note limited integration options with other software, which can be a hindrance for businesses looking to streamline their workflows. Despite these limitations, the overwhelming majority of users are highly satisfied with WestFax, praising its reliability, clear fax transmissions, and responsive customer support. In conclusion, WestFax is a practical choice for businesses, particularly those in healthcare, that prioritize secure and reliable faxing over a wide array of advanced features. Its ease of use, affordability, and robust security make it a strong contender in the online fax market.

Show more

Screenshots

Top Alternatives in Online Fax Services


ActFax

Concord Technologies

Dropbox Fax

eComFax

eFax

Fax Plus

FaxLogic

iFax

mFax

PamFax

Retarus Cloud Fax

RightFax

SRFax

Upland InterFAX

WestFax

XM Fax

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings