3PL Warehouse Manager Reviews & Pricing

by 3PL Central Software | Founded 2006, El Segundo, CA

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What is 3PL Warehouse Manager?

Industry Specialties: Distribution, Manufacturing and Third-Party Logistics

3PL Warehouse Manager, formerly known as 3PL Central, is a cloud-based solution that helps manage clients, processes and billing plans for third-party logistics (3PL) companies. It offers complete visibility into warehouse operations and automates routine tasks for easy management.

The platform provides a small parcel shipping suite that creates seamless working flows to optimize warehouse efficiency by cutting down on manual and paper processes.

Top features include inventory management, order fulfillment, putaway, SmartScan, automated billing management and labor management. Its ability to handle multiple clients and orders seamlessly prevents costly errors and chargebacks.

Real-time tracking and mobile scanning capabilities provide greater control over inventory and operations. You can accelerate order fulfillment through optimized shipping preparation and packaging processes, leading to improved customer satisfaction.

It doesn’t offer a free trial, but you can request a demo at no cost. The pricing starts at $495 per month and varies based on individual company requirements. Its pricing makes it ideal for small and medium-sized businesses.

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User Sentiment

Based on 160 reviews:

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3PL Warehouse Manager Pricing

Based on our most recent analysis, 3PL Warehouse Manager pricing starts at $495 (Monthly).

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Starting From: $495
Pricing Model: Monthly
Free Trial: No

Training Resources

3PL Warehouse Manager is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for 3PL Warehouse Manager:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

3PL Warehouse Manager Benefits and Insights

Why use 3PL Warehouse Manager?

Key differentiators & advantages of 3PL Warehouse Manager

Enhance Customer Satisfaction: 3PL Warehouse Manager has a significantly higher user sentiment rating of 84% compared to industry leaders like Oracle Warehouse (81%) and Dynamics 365 (78%). This indicates greater user satisfaction with its overall performance and experience.
Organize Inventory Efficiently: Our analysts gave it a high rating of 89 for its putaway module. It offers full or moderate support for all key features like determining the physical storage bin, creating putaway process rules, choosing preferred putaway zones and providing system-directed putaway out of the box.

Industry Expertise

3PL Warehouse Manager servers over 1000 customers and is ideal for third-party logistics, supply chain, retail distribution, eCommerce and manufacturing companies of all sizes.

3PL Warehouse Manager Reviews

Average customer reviews & user sentiment summary for 3PL Warehouse Manager:

160 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of 3PL Warehouse Manager reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Accessibility: Users can access WMS from any device with the internet, enabling them to manage inventory and orders from anywhere.
Cost-Effective: It doesn’t include upfront hardware costs, allowing you to save money on IT infrastructure and maintenance.
Constant Updates: Cloud providers constantly update features to stay on top of the latest trends, providing quick access to new features and functionality.
Scalability: Cloud WMS helps scale resources up or down on demand. Add or remove features for peak seasons or adjust to changing needs.

Cons

Internet Reliance: The platform requires reliable internet for full functionality.
Vendor Lock-In: Switching cloud WMS providers can be complex. Users must consider vendor lock-in before investing.

Researcher's Summary:

3PL Warehouse Manager is robust and scalable software designed to streamline third-party logistics (3PL) operations. It offers a comprehensive suite of features, including advanced inventory management, labor management, putaway, shipping and real-time data analytics.

Compared to other warehouse management solutions like JDA WMS and Infor Supply Chain Management, 3PL Warehouse Manager stands out for its robust multi-client management, seamless integration capabilities, and comprehensive reporting and analytics tools tailored specifically for 3PL providers.

You can reduce lost inventory costs through real-time tracking, accurate reporting for complete operational visibility, and automated billing for invoicing and payments. The platform reduces pick time with efficient warehouse processes, increases order throughput to handle more orders, and offers cloud-based visibility and control.

Another crucial feature is its ability to integrate with most leading eCommerce platforms, including Amazon, eBay, Etsy, Google Shopping, Groupon, PayPal, Shopify, Walmart and Wayfair. Users praise its user-friendly interface, efficient order and inventory management module, and easy navigation.

Our data shows that the platform offers key features like barcode label generation, barcode scanning, warehouse safety control and real-time returns status tracking with integrations. However, it doesn’t support container loading, project and program planning, and warehouse automation out of the box.

Also, it lacks automation features like warehouse simulation, automated storage and retrieval systems, pick-to-light applications, and maintenance operations. Some users have also noted that it might be a bit expensive for early-stage companies.

3PL Warehouse Manager is well-suited for small to medium 3PL providers looking to improve inventory and order visibility. Its advanced features and integration capabilities make it ideal for businesses that need a highly customizable and scalable solution. While smaller 3PL providers may find the initial setup expensive, the long-term benefits can make it a worthwhile investment.

Key Features

Order Management: You can avoid incorrect shipments and reduce chargebacks by automating orders. Manage one, multiple or all transactions at once. It lets you track each Stock Keeping Unit from the moment an order is received until it’s processed.
SmartScan: It offers mobile scanning functionality to improve productivity, precision and visibility. Each scanned task is stored automatically in the cloud, ensuring up-to-date warehouse data and real-time tracking.
SmartPack: You can optimize shipping prep time and streamline packaging with scan, pack and verify processes using a scanner. Track outbound serial numbers, verify lot numbers, serial numbers and expiration dates for each item to increase efficiency.
SmartParcel: Manage multiple carrier accounts within the WMS. It helps select the best carrier and rates and prints shipping labels for orders, optimizing the shipping process.
Billing Automation: It provides built-in billing automation that supports system-calculated split-month billing and recurrent monthly storage fees. The period for free days is also taken into account for efficient billing processes.
SmartDock Scheduling: Offers a web-based appointment management tool to solve inefficient dock scheduling. You can enable carriers to schedule or change appointments via a self-service portal, saving time on manual-related appointments like calls and emails.
Permission Management: 3PL Warehouse Manager allows you to segment inventory, reporting and accounting for each customer or employee exclusively and provide visibility access via a permission-based web portal.
Notification: The platform sends automatic email notifications of key warehouse events to clients.
EDI Integration: It supports a range of EDI (electronic data interchange) file protocols that allow both third-party logistics companies and private warehouses to facilitate communication with customers, partners and retailers.

Approach to Common Challenges

Lost Inventory: 3PL Warehouse Manager provides real-time inventory tracking to prevent lost or misplaced items, reducing costs and improving customer satisfaction.
Inaccurate Reporting: The software's comprehensive reporting tools offer accurate and up-to-date information on inventory levels, order fulfillment and other key metrics.
Inefficient Billing: Automated billing processes streamline invoicing and payments, reducing errors and improving cash flow.
Slow Order Fulfillment: By optimizing picking routes and reducing manual errors, 3PL Warehouse Manager helps improve order fulfillment speed and accuracy.
Limited Visibility: The cloud-based solution provides seamless integration with customer systems, ensuring visibility and control over warehouse operations.
Complex Workflow Management: It helps handle intricate 3PL workflows and processes, such as value-added services, cross-docking and kitting.

Cost of Ownership

Frequently asked questions regarding 3PL Warehouse Manager pricing include:

Q: How much does 3PL Warehouse Manager cost?

A: 3PL Warehouse Manager subscription pricing starts at $495 per month. To know more about other pricing plans, you can request a price quote.

Q: Does 3PL Warehouse Manager offer a free version?

A: No, 3PL Warehouse Manager doesn’t offer a free version.

Q: Does 3PL Warehouse Manager offer a free trial?

A: No, 3PL Warehouse Manager doesn’t offer a free trial. However, you can request a free demo of the software before purchasing.

Limitations

At the time of this review, these are the limitations according to our research:

It doesn’t support robot-aided automated storage and retrieval systems (AS/RS).
The platform lacks cluster picking, directed voice picking and vision picking modules.
It doesn’t offer refund management and returned products management.

Training Resources

Videos: Explore beginner-friendly online training videos to understand how the platform works.

FAQs

Frequently asked questions regarding 3PL Warehouse Manager include:

Q: What does 3PL Warehouse Manager do?

A: 3PL Warehouse Manager is a cloud-based warehouse management system that helps third-party logistics providers manage inventory, fulfill orders and improve operational efficiency. It offers features like inventory tracking, order processing, shipping management and reporting.

Q: What is a 3PL platform?

A: A 3PL platform supports the operations of third-party logistics providers. It typically includes features for warehouse management, transportation management and order fulfillment. 3PL Warehouse Manager is an example of a 3PL platform.

Q: What are the key benefits of using 3PL Warehouse Manager?

A: 3PL Warehouse Manager enhances operational efficiency by automating tasks, reducing errors and providing real-time visibility. It also helps manage multiple clients and orders effectively, improving customer satisfaction and enabling business growth

Q: How does 3PL Warehouse Manager help with inventory management?

A: 3PL Warehouse Manager provides comprehensive tools for tracking inventory levels, managing stock locations and preventing stockouts. It offers real-time visibility into inventory data, allowing for better decision-making.