Freshbooks Reviews & Pricing

Key Features

• Invoicing: Personalize invoices and thank-you emails with company logos via the invoicing apparatus. Users may request deposits on invoices at the start of a project so they'll have the right amount of funds to financially sponsor a project in its preliminary stages. 
• Expense Management: Link bank accounts and credit cards to FreshBooks instead of manually inputting data with the expense module. It displays data in real time so users will instantly know where their money is going. 
• Time Tracking: Manage project and task durations through the time tracking feature. It's equipped with a timer that accurately records a time log of tasks that easily appears on invoices. Users may also see how their employees spend their time from completed responsibilities to arising issues to address before they become major problems. 
• Project Management: Store files and vital attachments in the centralized project management accessory, enabling teams to efficiently find what they need so they can get right back to high-caliber tasks. Users may also allocate project deadlines, share images and files through FreshBooks and even designate rates or hours to particular projects.  
• Estimates: Produce adjustable proposals in addition to outlining a project's extent, timeline and necessary deliverables. Users may quickly transform estimates into invoices and permit their clientele to validate estimates online. This tool also allows users to send invoices in different currencies and add discounts. 
• Accounting: Receive precise profit and loss calculations and effortlessly share valuable financial data and reporting information with accountants. This module streamlines bank reconciliations by importing and arranging financial transactions, validating or revising automated matching recommendations and drafting and exporting Excel-friendly summary reports.  
• Reports: Color-code spending breakdowns and obtain profit and loss reports with the reporting attribute. Users may save, export and even print financial reports for their accountants. This tool also enables users to have a headache-free tax season because it stores valuable data such as money earned to taxes that have already been paid off.  
• Payments: Initiate various payment options such as VISA, MasterCard, AMEX and Apple Pay with the payment feature. This tool also instantly creates payments, collects reports, activates quick and painless bank deposits, requests deposits and provides payment schedules and partial payments for client flexibility. It also automatically sends receipts to patrons. 

Approach to Common Challenges

• Time-consuming invoicing: Freshbooks automates invoice creation, sending, and tracking, saving users time and effort. Recurring invoices can be set up for regular clients, and online payment options streamline payment collection.
• Tracking expenses: Freshbooks allows users to easily categorize and track expenses, ensuring accurate records for tax purposes. Mobile app access enables expense capture on the go, and expense reports can be generated for analysis and tax preparation.
• Managing projects: Freshbooks offers basic project management features to track time and tasks, helping users stay organized and bill accurately. Timesheets can be linked to invoices for transparent billing, and project profitability can be monitored.
• Staying organized: Freshbooks centralizes financial data, making it easy to access and manage client information, invoices, expenses, and reports. The intuitive interface and search functionality simplify record-keeping and retrieval.
• Collaborating with clients: Freshbooks provides a client portal where clients can view and pay invoices, access project updates, and collaborate securely. This enhances communication and streamlines project workflows.

Cost Of Ownership

• Q: How much does Freshbooks cost per month?
  A: Freshbooks offers four tiered plans ranging from $4.50 to $99 per month based on the number of clients and features needed. The Lite plan ($4.50) suits solopreneurs and covers basic invoicing and expense tracking. Plus ($15) adds automation and online payments, while Premium ($30) expands on project management and reporting. Select ($99) caters to growing businesses with advanced features like double-entry accounting and inventory management.
• Q: Do I have to pay extra for team members?
  A: Yes, additional team members cost $16 per month each, regardless of the plan you choose. This allows your colleagues to access and collaborate on your Freshbooks account, manage clients, and create invoices.
• Q: Is there a free trial or money-back guarantee?
  A: Freshbooks offers a 30-day free trial for any plan, allowing you to test its features before committing. They don't have a traditional money-back guarantee, but if you're unsatisfied within the first 30 days, you can cancel your subscription and receive a full refund.

Limitations

•  Some users find that the invoices aren't customizable 
•  Occasionally sluggish  

Suite Support

FAQ

• Q: Can it handle payroll?
  A: Freshbooks doesn't have built-in payroll functionality, but it integrates with various third-party payroll services, like Gusto and ADP. This provides users with flexibility while offering a separate platform for dedicated payroll management.
• Q: Is it secure for handling sensitive financial data?
  A: Freshbooks employs industry-standard security measures, including data encryption and multi-factor authentication, to protect user information. Additionally, they comply with various data privacy regulations, giving users peace of mind regarding their financial data.
• Q: How well does it integrate with other tools I use?
  A: Freshbooks boasts extensive integrations with popular tools like Zapier, PayPal, Stripe, and Google Workspace. This allows users to seamlessly connect their workflow and eliminate the need for manual data entry across different platforms.
• Q: Is it suitable for international businesses?
  A: Freshbooks supports multiple currencies and languages, making it adaptable for international businesses. It also offers features like VAT compliance and international payment options, catering to the specific needs of businesses operating across borders.
• Q: How good is their customer support?
  A: Freshbooks offers various customer support channels, including email, phone, and live chat. Users generally report positive experiences with their support team, praising their responsiveness and helpfulness in resolving issues.
• Q: How does it compare to other accounting software options?
  A: Freshbooks excels in user-friendliness and affordability, making it ideal for beginners and small businesses. However, its feature set may be limited for larger businesses or those requiring advanced accounting functionalities. Comparing features and user reviews against competitors like Xero or QuickBooks can help determine the best fit.