Tipalti Reviews & Pricing

by Tipalti | Founded 2010, San Mateo, CA

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What is Tipalti?

Industry Specialties: Business Services, Software and Technology, Ecommerce and Retail, Marketplaces and Gig Economy, Video and Digital Media, Video Gaming, Finance Services, Online Services, Education, Healthcare, Advertising Technology, Affiliate and Influencer Networks

Tipalti is an accounting solution that automates payables and invoice-to-pay-to-reconciliation procedures, allowing companies to adapt and thrive with updated practices while keeping payables hassle-free, safe and more efficient. Its scalability enables users to pay a large population of suppliers for digital goods and services.

Supplier and invoice management, payment reconciliation, tax and value-added tax (VAT) compliance and self-billing are its top features.

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User Sentiment

Based on 487 reviews:

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Tipalti Pricing

Based on our most recent analysis, Tipalti pricing starts at $129 (Monthly).

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Starting From: $129
Pricing Model: Monthly
Free Trial: No

Training Resources

Tipalti is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Tipalti:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Tipalti Benefits and Insights

Why use Tipalti?

Key differentiators & advantages of Tipalti

Initiate Supplier Collaboration: Input information into the Supplier Hub extension that's either hosted by Tipalti or a white-labeled iFrame that easily meshes with the HTML of a user's website. Users can personalize the Supplier Hub to match their brand's appearance, allow their suppliers to upkeep accurate information about their data and deplete duplicate registrations to ensure an orderly vendor master file.
Group Invoices: Handle numerous invoices in a batch or single workflow with the invoice management element's payment processing tool. It's feasible to classify invoices for payment no matter which organization they're from or what payment method they're implementing. Users may also hold supplier payments if competent funds aren't available instantly.
Establish Varying Tolerances: Develop tolerance boundaries per amounts or percentages so an invoice is still labeled "considered" if it falls within the tolerance benchmark. Users may produce rules for freight, delivery, taxes and discounts as well as slash the number of exceptions that need more investigating. This program also enhances first-time match rates to pare expenses.
Comply with Tax Regulations: Follow IRS tax provisions to a tee and update in real time with the tax and VAT compliance element. This tool enables users to require all payees to complete the proper tax forms or input their VAT or local tax ID for the self-registration process. Users may also define tax ID submission as a requirement during onboarding whether or not they hit the IRS $600 benchmark.
Robust Controls to Oversee Funds: Employ vigorous internal controls that secure funds that leave companies with the global payment function. It manages payment operations and comes with unlimited payment approvers, modifiable workflows and role-based access. Users can initiate audit trail logs to chronicle user activity within the application to verify that they consistently have an auditable archive.
Conduct Internal Self-Billing: Direct bills for approval after invoices have been drafted via comma-separated values (CSV) or with this software's application programming interface (API) with the self-billing module automatically. According to payee preferences, users can draft and deliver bills to their internal finance team for approval and carry out payments.
Clear Transaction Insights: Exhibit detailed knowledge for each attempted and completed payment with the payment reconciliation appliance. Auto-highlight unmatched transactions to payout bank account statements and payout instructions such as rejected payments. Users may also export these reports to Excel spreadsheets for additional evaluation to ensure a speedy month-end close.
Easily Detect and Rectify Fraud: Supervise the full supplier payments operation to surveil applicable data points— i.e., contact details, account numbers, emails and payments — to pinpoint patterns and identify possible fraudsters within your network with the detect accessory.

Industry Expertise

Since 2010, Tipalti has offered an application that streamlines how to administer large payments to global partners. Serving various industries like video and digital media, education, healthcare, business services and more, Tipalti believes every expanding enterprise requires an intelligent, holistic technique to dwindle payables strife.

Tipalti Reviews

Average customer reviews & user sentiment summary for Tipalti:

487 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Tipalti reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Implementation: Of the users who addressed this solution's implementation process, 58% said it was fast, easy and pleasing.
Customer Support: Approximately 69% of users who mentioned this program's customer support said employees were reliable and quick to respond.
Performability: Of the users who spoke of the application's overall performance, nearly 82% said it was user friendly, easy to use and centralized payable options in one location.
Functionality: Roughly 54% of users who discussed this solution's functionality revved about the easy transfer management, invoicing and various payment methods such as ACH, e-check, PayPal and wire.

Cons

Interface: Of the users who addressed this solution's interface, 41% said it was clunky.
Reporting: Approximately 45% of users who discussed this software's modules said the reporting function either couldn't customize reports or duplicates reports unnecessarily.

Researcher's Summary:

Tipalti is a robust accounting ERP that streamlines all workflows and bookkeeping needs. Its implementation is comfortable and pleasing to users. Its performance is impeccable because it provides a centralized location for various payment options and its modules — tax compliance, billing, invoicing, payment management and more — offer efficient bookkeeping needs. Users also agree that the customer support team is quick to respond and resolve problems. Despite some users' sentiments about the clunky interface and non-flexible reporting apparatus, most find this solution as a handy asset.

Key Features

Collect Tax Forms: Browse and choose the exact forms with more than 1,000 rules and TIN matching confirmation details with the tax form selection wizard extension on the supplier management appliance. There are end-of-the-year 1099 and 1042-S reports that offer submission-ready documents to superintend reporting to federal and state authorities, including withholdings. The tax compliance features are KPMG-approved meets all IRS requirements.
Swiftly Send Invoices: Send invoices via email or upload them to their portal to track their progress with the inventory management component. Users can deliver invoices directly to their accounts payable alias, import them directly from the supplier or AP Hubs and clone protection notifications if the bill looks similar to a previous invoice.
Customize Purchase Orders (PO) Agreements: Work with PO operations that save users time and effort thanks to the PO matching apparatus. Users gain greater compliance with their company's purchasing policies. Every invoice goes through benchmark optical character recognition (OCR), advanced data collection and approval operations before the payment is processed.
Meet International Tax Compliances: Leverage local and VAT tax ID collection for non-US payers via the tax and VAT compliance feature. This tool can monitor document collection for European regions so vendors may add supplementary information accordingly and activate self-billing invoices when suppliers need to approve invoices before handling them.
Full Payment Visibility: Keep suppliers in the loop about processed payments in addition to failed expenditures and why they failed with the global payment appliance. Suppliers may also review their complete payment history with the online portal function, eliminating spent-hours on troubleshooting. This component notifies payees if additional details are needed to complete the payment, whether or not tax forms need updates and more.
Perform Payee Approval Self-Billing: Generate bills and mark them as pending payee approval or pending payee invoice — depending on their specific country — with the self-billing appliance. This apparatus formulates bills via API or CSV and enables payees to receive email alerts to approve bills. Payees may approve bills or provide emails as well as initiate payments that align with payee preferences.
Integrate with Other ERP and Accounting Software: Sync payment results with their ERP or accounting solutions automatically via the payment reconciliation tool. This tool reduces extra work for teams within a user's business, diminishes errors and depletes unnecessary stress during close processes.
Upkeep Archives of Suspicious Actions: Stay on top of threatening activities by keeping backlogs of case records to know who evaluated a case, its assessment date, the outcome and why with the detect appliance. Users can print intricate payee reports to review why a payee is blocked and what stage of risk the payee inhabits. This tool aids users in stopping swindlers before making a payment, saving their company money.

Limitations

Tipalti comes with plenty of benefits and capabilities, but there are a few limitations. At the time of this review’s publication, these are the limitations of the solution based on user feedback:

Interface isn’t user friendly
Payout schedules aren't adjustable

Suite Support

Email: For email support in the United States, Israel and Canada, users may email [email protected]

Phone: For US phone support or general inquiries, users may dial: (650)319-8999.

Training: Users may visit Tipalti's "Resources" tab for a plethora of helpful materials such as cost per invoice and payment error calculators, return on investment (ROI) requests, in-depth articles and guides on topics like invoice workflow, accounts payable, comparing payment methods and more. There's also a FAQs page.

Tickets: Users may fill out the help ticket on the "Contact Us" page.