Apigee Reviews & Pricing

by Apigee Corp. | Founded 2004, Santa Clara, CA

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Overview Benefits Reviews Features

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What is Apigee?

Industry Specialties: Serves all industries

Apigee is an API management and analytics platform that provides a layer between service provider APIs and external applications to help them integrate at scale. It brings together previously siloed data sources and empowers businesses to expand customer outreach. In addition to strong data governance and identity management options, it also provides analytics to track the usage and implementation of APIs, as well as information on security threats, all displayed as visual dashboards.

Founded in 2004, Apigee was later acquired by Google in 2016. Besides the free Evaluation plan, paid plans include the Standard, Enterprise and Enterprise Plus plans, in order of degrees of functionality.

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Based on 265 reviews:

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Apigee Benefits and Insights

Why use Apigee?

Key differentiators & advantages of Apigee

Faster Development Cycles: Speed up development cycles and improve partnerships by expanding the growth of the API ecosystem. Create API products that match the business requirements of different developers. Offer a wide range of rate plans based on varying consumption needs to promote partner onboarding.
Flexible Deployment: Deployable as a hosted SaaS solution or as a hybrid solution, with separate security management modules for its runtime and management services. Integrates easily with the client app’s existing security systems to maintain data integrity across platforms.
API Management: Make new markets accessible, add value and ensure success for all through API product publishing. Promote customer engagement by unlocking previously unconnected data relationships. Developers can create new apps that connect data, content and services to internal and external partners without the need for complicated integrations.
Empower Developers: Publish API products faster by leveraging its framework that provisions multiple developer portals simultaneously. Control portal access from a centralized hub, granting it directly to developers wherever they are. Increase developer adoption of API products through the Edge interface by creating documentation, blogs, forums, FAQs and an online community. Manually register developers, or integrate the registration process into the website through the Edge Management API.
Intelligent Security: Apigee Sense analyzes API call patterns to build algorithms that identify anomalies in API programs. It also controls role-based access to a high level of granularity and manages user credentials for identity protection. Besides the 2FA protocol, it secures access through OAuth and spike arrest to ensure data is only available to authorized users. Its services are PCI DSS, SOC1, and SOC2 certified.
API Monetization: Create a viable business model by defining which API calls qualify as monetized transactions and bundle them within the same API product. Control the monetization environment through the Edge management interface. Create rate plans for the use of APIs by defining monetization limits on the respective API proxies.
Drive Better Decision-Making: Make data-driven decisions and respond proactively to market changes by tracking API performance and developer engagement. Improve API product offerings by monitoring subscriber usage for trends, spike patterns, latency and response times. Analyze revenue impact for monetized API products and zero in on poorly performing APIs for remedial action.
Reporting: Drive business by tracking API consumption and user engagement patterns via custom reports and dashboards. Compare adoption and usage statistics to visually identify specific patterns across multiple API proxies. Detect anomalies, such as spikes and dips in API traffic and gain deeper insights into what happened at those exact moments, and why.

Industry Expertise

Apigee delivers API management and analytics to clients in a multitude of industries worldwide. These include retail, financial services, healthcare, accounting, data integration, software and many more.

Apigee Reviews

Average customer reviews & user sentiment summary for Apigee:

265 reviews

89%

of users would recommend this product

Key Features

End-to-End API Management: Provides the complete API management package with its runtime services, API proxies, the developer portal, and monitoring and analytics components. Deploys API proxies that map to publicly available HTTP endpoints of the service provider, creating a layer so that any modifications to backend services do not affect the public APIs. Manages API traffic, user authentication and data security through its runtime services. Provides an interface to developers through the developer portal to create and integrate applications through its API proxies. Get data on API usage and implementation through Edge Analytics to improve the API product offerings in future.
API Augmentation: Extend API functionality by implementing its out-of-the-box policies to enhance performance, control traffic and enforce system security — no need to write code or make any back-end modifications.
Apigee Sense: Identifies vulnerabilities and alerts administrators to suspicious API behavior for further implementation of security policies. Provides bot analytics, bad bot activity patterns and actionable security insights through dashboards. Learns from administrator policies enforced in real time to respond to threats in an automated manner.
API Governance: Extends the security layer of Edge through API monitoring policies such as request verification and OAuth token generation. Mitigates digital transaction risks through data governance and cryptography. Control access to APIs through role-based access control and federated identity authentication.
API Gateway: Ensures seamless transmission of API requests and responses to and from backend services, continuing to process requests even during Internet downtime. Monitors traffic for spikes or dips in usage; captures and conveys this information to Edge Analytics for data insight and potential API monetization.

Limitations

At the time of this review, these are the limitations according to user feedback:

Deployment is complicated due to its complex multi-node architecture
Its cloud-hosted solution can add latency if located in a separate data center from upstream services
Lacks community-contributed plugins and extensions, since it is not open source

Suite Support

Go through the tools, tutorials, videos, documentation and online community Q&A available on the vendor’s website for self-paced issue resolution. Paid subscribers are assigned a dedicated Technical Success Partner and a Named Support team as part of the Support+ Plan. Access the support portal 24/7, with live chat support available from Monday to Friday 8 a.m. – 5 p.m. in the customer’s local time zone.

Email: Direct email support is not available. Named customer contacts can initiate electronic support requests from the customer portal.

Phone: Phone support via callbacks is available to licensed users only.

Training: Get hands-on training through self-paced and on-demand learning courses available on the vendor’s website. Get certified as an API engineer after taking the online certification exam.

Tickets: Submit a support request after logging in to the support portal on the vendor’s website.