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What is Pyramid Analytics?

Industry Specialties: Serves all industries

Pyramid Analytics offers an enterprise-grade operating system that scales smoothly from single-user to organization-wide implementation. It’s OS agnostic and can be deployed in the cloud or on-premise.

It promotes data literacy by allowing different levels of users to utilize different capabilities. It is designed to support an organization’s decision workflow end-to-end from self-service analytics to forecasting.
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#29

Pyramid Analytics is ranked #29 in the Business Intelligence Tools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Pyramid Analytics Pricing

Based on our most recent analysis, Pyramid Analytics pricing starts at $10 (Free, Monthly, Quote-based).

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Starting From
$10
Pricing Model
Free, Monthly, Quote-based
Free Trial
Yes, Request for Free

Support

The following support services are available for Pyramid Analytics:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Pyramid Analytics Benefits and Insights

Why use Pyramid Analytics?

Key differentiators & advantages of Pyramid Analytics

  • Support Strategy: Execute analytics strategies with smooth implementation, management and support. Reduces silos by making data available to the entire organization.
  • Perform Self-Service Analytics: Maximizes value and streamlines operational investments through the delivery of faster, better insights. Self-service and a transparent user experience promote data literacy.
  • Create Compelling Visualizations: Clearly communicate insights through intuitive, dynamic graphics, including charts, graphs, tables and interactive visualizations.
  • Identify and Address Business Problems: Recognizes data trends and identifies problem areas while providing suggestions for rectifying them.
  • Make Data-Driven Business Decisions: Create models to understand operational data and forecast how changes will affect the business to make more informed decisions.
  • Perform One-Click Analytics: Draw data from both traditional and big data sources through machine learning analytics to make data processing simple. Augmented guidance features help guide users to answer key business questions.

Industry Expertise

This product is used by many organizations in a wide range of industries but is especially prominent in higher education, technology, government agencies, engineering, hospitality, financial services and more.

Pyramid Analytics Reviews

Average customer reviews & user sentiment summary for Pyramid Analytics:

User satisfaction level icon: great

144 reviews

89%

of users would recommend this product

Pyramid Analytics has a 'great' User Satisfaction Rating of 89% when considering 144 user reviews from 3 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Pyramid Analytics reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Support: All users who mentioned support say that support teams were quick to reply and help out.
  • Performance: The platform can quickly make insights available to businesses, as reported by all reviewers who specified performance.
  • Ease of use: The system is easy to implement, deploy and integrate, according to about 83% of users who talked about ease of use.
  • Connectivity: About 75% of users who spoke about connectivity mentioned the solution’s ability to integrate and work with data from multiple sources.

Cons

  • Steep Learning Curve: Pyramid Analytics has a huge learning curve, according to approximately 58% of users who referred to the learning curve.
  • Data Visualization: 60% of users who mentioned visualization say that dashboards were aesthetically unpleasant.
  • Functionality: Of users who talked about functionality, around 69% say that the system has stability issues.

Researcher's Summary:

Pyramid Analytics is a flexible, scalable BI platform with machine learning capabilities. It lets users mash up data from multiple sources, model data within the application and run reports in mere minutes, as opposed to manual processes that would take hours.Its numerous features have the ability to carry out complex data analysis. Users found customer support to be helpful when demonstrating the tool’s full potential. Users also liked the ability to incorporate AI into their dashboards. However, Some users found navigating through dashboards to be difficult. Users also complained that dashboard features could be more effective. New features were sometimes unstable, introducing bugs to existing functionality. Conclusively, it is a cost-effective, intuitive solution with excellent support that can quickly deliver insights to all levels of a businesses.

Key Features

  • Advanced Analytics: Run advanced queries on large datasets and perform analysis on business questions.
  • Machine Learning Models: Create data models that adapt as the software learns to “anticipate” future needs and queries.
  • Drag-and-Drop: The Business User ETL offers a drag-and-drop interface that makes cleaning and preparing data for analysis easy.
  • Ad-Hoc Reporting: Create spur-of-the-moment reports to answer specific business questions rather than formulating on a recurring schedule.
  • Graphical Data Representation: A variety of graphical visualization options to depict datasets in the most aesthetically pleasing and intuitive way. Some of these include bar graphs, pie charts, scattergrams and more.
  • Content Sharing: The publish module can create pixel-perfect reports and embed them into a range of export formats, including emails and HTML.

Limitations

Some of the product limitations include:

  •  Advanced queries are difficult to model. 
  •  Lack of connectivity to the SAS server. 
  •  Some features contain bugs. 
  •  Gauge and KPI visualizations could be improved. 
  •  Difficult to find advanced resources and learn. 

Suite Support

Support is available in a tiered subscription model. All plans, including the free plan, offer online tutorials, online help via a representative and access to community forums. Silver adds online ticket support, Gold adds phone support and Platinum gives users access to priority ticketing.

mail_outlineEmail: Users cannot email support directly as the support system is a tiered subscription. To submit a ticket, users must log into their account.
phonePhone: Only gold and platinum members have access to phone support. To submit a ticket, other users must log into their account.
schoolTraining: Subscribers have access to a range of training webinars, training videos, tutorials, discussion forums, analyst reports, videos, case studies and more.
local_offerTickets: To submit a ticket, users must log in to the customer portal or click the “Submit a request” button on the support page. This is only available to active subscribers of silver level and above and is priced on a tiered subscription basis.
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