Categories:

#25

Call Box is ranked #25 in the Call Center Software for Small Businesses product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Training Resources

Call Box is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Call Box:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Call Box Reviews

Average customer reviews & user sentiment summary for Call Box:

User satisfaction level icon: great

6 reviews

80%

of users would recommend this product

Key Features

  • Alerts / Escalation
  • Archiving & Retention
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Call Tagging
  • Campaign Management
  • Event Triggered Actions
  • File Transfer
  • Inbound Call Center
  • IVR / Voice Recognition
  • Manual Dialer
  • On-Demand Recording
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-Time Chat
  • Recording
  • Reporting/Analytics
  • Scheduled Recording
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