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What is Inbenta?

Inbenta is an up-and-coming software system that ranks 22 among all Chatbot Software according to our research analysts and 11 crowd-sourced reviews from 1 source. Inbenta is most fitting for medium-to-large-sized corporations. Inbenta can be deployed in the cloud and is accessible from a limited set of platforms including Windows devices. Similar alternatives to Inbenta include Comm100, LiveAgent and HappyFox.
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#35

Inbenta is ranked #35 in the Ticketing Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Inbenta Pricing

Based on our most recent analysis, Inbenta pricing starts in the range of $10 or less.

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Starting From
Still gathering data
Pricing Model
Still gathering data
Free Trial
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Training Resources

Inbenta is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Inbenta:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Inbenta Reviews

Average customer reviews & user sentiment summary for Inbenta:

User satisfaction level icon: excellent

11 reviews

93%

of users would recommend this product

Inbenta has a 'excellent' User Satisfaction Rating of 93% when considering 11 user reviews from 1 recognized software review sites.

Key Features

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • API
  • Cataloging/Categorization
  • Categorization/Grouping
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Customer History
  • Customer Service Analytics
  • Customizable Branding
  • Decision Support
  • Discussions / Forums
  • Email Management
  • File Sharing
  • For eCommerce
  • For Healthcare
  • For Sales Teams/Organizations
  • Full Text Search
  • Help Desk Management
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Live Chat
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • One-to-One Messaging
  • Performance Management
  • Performance Metrics
  • Pre-Configured Bot
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Sentiment Analysis
  • SEO Management
  • Social Media Integration
  • Speech Recognition
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Transfers/Routing
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Analytics, eCommerce Management

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