Categories:

#22

CHAMPS is ranked #22 in the Calibration Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

CHAMPS Pricing

Based on our most recent analysis, CHAMPS pricing starts at $50 (Per User, Monthly, License Fee).

Price
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Starting From
$50
Pricing Model
Per User, Monthly, License Fee
Free Trial
Yes, Request for Free

Training Resources

CHAMPS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CHAMPS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CHAMPS Benefits and Insights

Why use CHAMPS?

Key differentiators & advantages of CHAMPS

  • Streamline Work Order Management: The system scored 100 in our analysis for work order management capabilities (better than other solutions like Maintenance Care and MPulse).
  • Optimize Maintenance Scheduling: Quaker Oats was able to better define and schedule downtimes for maintenance activities, leading to a 27% increase in schedule usage across the plant.
  • Enhance Operational Efficiency and Adaptability: The system’s flexibility and customizability allowed Hershey Park to streamline maintenance operations, improve asset management and seamlessly integrate with existing financial systems, all while adapting to the unique needs of a large amusement park and scaling across different departments.
  • Save Costs and Optimize Inventory Levels: The solution’s inventory control and purchasing functionalities allowed the City of Tallahassee to effectively manage spare parts inventory, track usage against equipment repairs and streamline the procurement process, resulting in cost savings and optimized inventory levels.

Industry Expertise

Serves most asset-intensive industries including utilities, construction, national park services, transportation, entertainment, food and beverage, energy, and more.

CHAMPS Reviews

Average customer reviews & user sentiment summary for CHAMPS:

User satisfaction level icon: great

51 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of CHAMPS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Robust Preventive and Predictive Maintenance Capabilities: Excels in condition-based monitoring, maintenance checklists and meter readings.
  • Good Resource Management Tools: Offers superior labor, material cost, certification, and time tracking compared to FTMaintenance and MPulse.
  • Data-Driven Decision Making: Enables custom dashboards/reports, scheduled reporting, data export (PDF, Excel, CSV), and role-based access.

Cons

  • Lack of AI-Based Capabilities: The system doesn’t offer any AI-based capabilities like automated fault detection, AI-powered analytics and demand forecasting.
  • No Global Search Function: Lacks a unified search bar for assets, tasks, parts, purchase orders and vendors.
  • Compatibility Issues: Integrating your CMMS platform with existing enterprise systems like ERP or CRM can be challenging, causing data consistencies.

Researcher's Summary:

CHAMPS Software is a comprehensive CMMS solution that helps businesses streamline maintenance operations and enhance asset reliability.

The system excels in work order management and maintenance scheduling, as evidenced by its high score in our analysis and success stories from clients like Quaker Oats.

It has proven to be adaptable and efficient, meeting the diverse needs of industries ranging from utilities and construction to entertainment and food and beverage.

Despite the system offering high customizability, it does have some limitations. The absence of AI-powered features and a comprehensive search function might be a drawback for some users.

Additionally, its subscription-based pricing, while eliminating large upfront costs, translates to ongoing expenses that you should consider when evaluating the overall value.

Key Features

  • Maintenance: Streamline your maintenance workflows to reduce equipment downtime and eliminate unforeseen hazards.
    • Equipment: Create detailed equipment profiles with specifications, purchase info, warranty and maintenance history. Tailor them by creating custom fields to capture specific data points. Choose from various field types (text, numeric, date, dropdown, etc.) to suit your organization's specific needs. Organize assets by location, type or department.
    • Preventive Maintenance: Create and maintain a centralized library of standardized maintenance tasks with detailed procedures. Schedule routine tasks like inspections or lubrications to occur at regular intervals (e.g. operating hours or on specific dates). Auto-reserve and assign labor, parts, materials and permits for scheduled maintenance tasks.
    • Work Order Management: Employ various work order types (emergency, short form or blanket) with pre-set workflows. Enforce spending approval limits for work order initiation.
    • Scheduling: Schedule tasks across multiple days to plan your resources effectively and make sure nothing falls through the cracks. Keep tabs on who's available and when, ensuring that you're not overloading your team. The backlog window gives you a bird's-eye view of all your pending tasks, sorted by priority.
    • Job Plan: Create detailed job plans outlining steps, materials, tools and resources for specific tasks. You can save it as a template to use for similar tasks. Attach manuals, diagrams or even videos to give your technicians all the info they need. Easily turn your job plans into work orders, or use them to schedule regular maintenance tasks.
    • Meter Reading: Track all sorts of things like how many miles your truck has driven, how hot your machines are running or how many units they've produced. Set specific trigger points for each meter, so that when a value reaches a certain threshold, it automatically triggers a corresponding preventive maintenance task.
  • Workforce Management: Keep track of your employees' info, skills, and even their emergency contacts. Set up training programs, see who's certified and make sure everyone's up-to-date. Get reports that show you how your team is doing, where you can improve and how to get the most out of your workforce.
  • Time Card: Allow employees to record their labor time, which can be charged to specific work orders, projects or accounts. There's a handy interface for clerks to manually enter time data, and it even checks for errors before submitting.
  • Inventory: Access a real-time view of inventory quantities across your entire organization or at specific plant locations.
    • Parts and Inventory: Every part you purchase gets its unique code (SKU). You can classify SKUs as miscellaneous (like shipping costs), inventoried (things you stock) or receivable (items on order). Define units of measure for each SKU and set up conversions so you can buy in bulk and track usage in smaller units.
    • Valuation Method: Select the best method for your business, whether it's FIFO (first in, first out) or LIFO (last in, first out).
    • Material Request: Need parts for a job? Create a material request to reserve everything you need, all in one place. No need to request each part individually. Bundle them all into one request to save time. Make sure your requests are linked to the correct site by setting up default company and location settings for your users.
    • Bill of Materials: Create different BOMs to meet your specific needs, whether it's for equipment maintenance, repair jobs or even product manufacturing. Manage how items are added to your BOMs, ensuring accuracy and preventing unauthorized changes.
  • Procurement: Handle the entire procurement cycle, starting from initial requests (requisitions) to final payments.
    • Purchase Order: Customize the approval process to fit your company's rules, so you always know who's signing off on what. Compare your purchase order, the goods you receive and the supplier's invoice to make sure everything matches up. If you need to modify a PO after it's been issued, the system makes it easy to create and track change orders.
    • Vendor Management: Keep track of all your vendors' info, from their addresses to who their sales reps are. Group vendors by location, product type they sell, or any other way that makes sense for your business. Set up templates to capture supplier details quickly.
    • Accounts Payable: Pay vendors by check and wire or electronic transfer. See which invoices are due and when to manage your cash flow. Automatically calculate sales and taxes, including VAT and GST, so you don't have to worry about getting the numbers wrong.
  • Mobile: Access data from anywhere, anytime from mobile devices.
    • Barcode Scanning: Simply point your phone's camera at a barcode on equipment, a part or even a work order to pull up all the relevant details.
    • Dashboard: You get a personalized view of the most important information for your role, like open work orders, upcoming tasks or inventory alerts.
    • Real-Time Tracking: You can see who's working on what, how long tasks are taking and if any issues are cropping up.
    • Document Approval: Need to approve a work order or purchase request? No need to go back to your desk. You can do it right from your phone.
    • Offline Access: This is essential if your team works in areas with spotty reception. They can still access and update work orders, capture data, and even take photos or videos. Once they're back in range, everything syncs up automatically.
  • Optional Modules: You can access additional modules to make the best use of the system.
    • Lockout/Tagout: If multiple jobs need the same breaker locked out, there's no need for a sea of tags. The system smartly links them, so one tag covers multiple tasks. It also stores step-by-step instructions for locking out different equipment types, so workers don't have to rely on memory or outdated manuals.
    • Project Tracking: Need to distinguish between a pump repair and a roof leak? The system lets you assign specific codes to different project types, making it easy to filter and sort them later. The conveyor belt replacement is halfway done? Just update the project in the app, and you'll see a visual representation of its progress, like a bar graph filling up.
    • Calibration: It's easy to forget when a tool needs calibration, especially if you have hundreds of them. You can set up reminders based on pre-defined schedules or usage to ensure nothing falls through the cracks. Not just anyone can calibrate a precision instrument. The system tracks technician qualifications, ensuring you assign the right person for the task.
    • Condition Reporting: Whether you're an operator, technician or manager, if you see something amiss, you can easily create a condition report. You can describe the issue (leaky pipe or foundation damage), location and any potential risks. A single report can spawn multiple actions including repair work orders and evaluations to assess the root cause.

Approach to Common Challenges

  • Data Silos: All maintenance records are centralized in the system’s database. When a technician needs to know when a pump was last serviced, they simply search the pump's asset profile, instantly accessing the entire history.
  • Insufficient Work Order Management: Work orders getting lost, technicians not knowing what to do, or repairs taking forever? The application helps you see what needs fixing, when and how it's progressing. This speeds things up and keeps everyone on the same page.
  • Lack of Preventive Maintenance: Just like you schedule regular doctor's appointments, the platform helps you schedule routine equipment check-ups like oil changes, inspections or filter replacements. It also reminds you when it's time to take action, so you can catch small problems before they become big, expensive headaches.
  • Limited Reporting and Analytics: Want to know which machines break down the most? Or how much you're spending on repairs? The system gives you the data you need to answer those questions and more. It shows you trends and patterns, so you can make smarter decisions about your equipment and maintenance budget.
  • Inventory Management Challenges: Ever run out of lightbulbs right when you need them? The app helps you avoid that. It keeps track of all your spare parts and supplies, so you know what you have, what you need and when to order more.

Cost of Ownership

Frequently asked questions regarding CHAMPS Software pricing include:

Q: What are the upfront costs associated with CHAMPS?
A: Unlike traditional software with hefty licensing fees, the vendor typically uses a subscription-based pricing model. You'll pay a monthly or annual fee per user, with costs increasing slightly for larger teams. This avoids initial costs but creates ongoing expenses, so consider your team size and usage when evaluating.

Q: Are there any additional costs beyond the base subscription fee?
A: The base subscription covers core features, but additional features like advanced reporting or brand-specific integrations may require extra fees. Be sure to understand your plan's included features and any potential add-on costs.

Q: How does CHAMPS pricing compare to other CMMS solutions?
A: CHAMPS is mid-range in price for CMMS software, more affordable than enterprise solutions but potentially pricier than basic options. Compare features and pricing with competitors to see if CHAMPS offers the best value for your needs.

Training Resources

  • Flexible Training Curriculum: The experts aren’t just gonna give you a generic training course — they'll tailor it to your specific industry and what your business actually needs. They can even get down to the nitty-gritty and show you how to handle a particular job or task.

FAQs

Frequently asked questions regarding CHAMPS Software include:

Q: What are the available support options?
A: You can contact the support team through phone: (352) 795-2362 or email: [email protected]

Q: We have trouble tracking spare parts inventory and often run out of critical items. How does the system help with inventory management?
A: The system provides real-time inventory tracking, alerts you when stock is low, and helps you forecast demand based on historical usage. You can set reorder points and even automate purchase orders, ensuring you always have the parts you need on hand.

Q: We need a CMMS that can adapt to our unique workflows and business processes. Is the solution customizable?
A: Absolutely! The solution is highly configurable, allowing you to tailor it to your specific workflows, terminology and reporting needs. You can create custom fields, workflows, and dashboards to match your unique requirements.
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