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#27

IFS EAM is ranked #27 in the Facility Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

IFS EAM Pricing

Based on our most recent analysis, IFS EAM pricing starts at $165 (Per User, Monthly).

Price
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Starting From
$165
Pricing Model
Per User, Monthly
Free Trial
No

Training Resources

IFS EAM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for IFS EAM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Product Information and Resellers

Product Information
Reseller - WIA Systems

IFS EAM Benefits and Insights

Why use IFS EAM?

Key differentiators & advantages of IFS EAM

  • Manage Assets Strategically: Manage assets from purchasing to end-of-life. Accurately predict asset ROI and extend asset lifespan to get the most return out of every asset.
  • Optimize Operational Efficiency: Cut both direct and indirect costs, as well as reduce the loss of revenue from unplanned downtime via work order management, asset monitoring and financial planning.
  • Streamline Work Orders: Streamline the work order process from the time a new request opens to its completion. Assign to individual technicians and lock with role-based security protocols so only the admin-level can close them.
  • Consolidate Vehicle Management: Make configuration and fleet management easier and more efficient by performing tasks within the same interface as maintenance tasks.
  • Improve Regulatory Compliance: Detailed asset profiles and extensive maintenance records help protect from liability and easily prepare for audits.
  • Manage MRO Tasks: Perform a variety of maintenance, repair, overhaul (MRO) tasks from the interface, reducing the need for additional solutions and jumping between systems to perform simple functions.
  • Glean Insights: Analyze business data and perform a range of prebuilt analysis models to make better decisions based on metrics and models.

Industry Expertise

IFS supports more than 10,000 customers worldwide in industries that include aerospace, defense, energy, utilities, resources, engineering, infrastructure, construction, manufacturing and service.

IFS EAM Reviews

Average customer reviews & user sentiment summary for IFS EAM:

User satisfaction level icon: great

346 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of IFS EAM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Improved Asset Uptime: Users praise IFS EAM's predictive maintenance capabilities, which help prevent equipment failures and minimize downtime.
  • Reduced Maintenance Costs: Streamlined workflows and optimized maintenance schedules lead to lower maintenance expenses, benefiting users financially.
  • Enhanced Data Visibility: Users appreciate the centralized data platform that provides comprehensive insights into asset performance and operations, enabling data-driven decision-making.
  • Increased Operational Efficiency: Automated tasks and improved collaboration within IFS EAM boost overall productivity for users.
  • Scalability and Flexibility: Users value the ability to adapt the software to their growing asset bases and evolving business needs, ensuring long-term value.

Cons

  • Complex Initial Setup: Users find the initial configuration and customization process challenging and time-consuming.
  • Limited Reporting Capabilities: While reporting features exist, some users find them insufficient and require additional customization.
  • High Cost of Ownership: The initial license cost and ongoing maintenance fees can be significant, making it less accessible for smaller organizations.
  • Steep Learning Curve: The software's complexity can lead to a challenging learning experience for new users, requiring extensive training and support.
  • Limited Mobile Functionality: Although a mobile app is available, some users report limitations in its functionality compared to the desktop version.

Researcher's Summary:

IFS EAM receives mixed user reviews, highlighting both its strengths and weaknesses. Many users praise its ability to improve asset uptime and visibility, reduce maintenance costs, and optimize operations. Phrases like "predictive maintenance capabilities are excellent" and "data platform is a game-changer" emphasize user satisfaction with these aspects. However, some users find the initial setup and customization process complex, stating "it took longer than expected to get everything working smoothly." Additionally, the high cost and steep learning curve deter some users, with comments like "it's expensive, but worth it if you have the budget" and "the software itself is powerful, but it takes time to learn." When compared to similar products, users acknowledge IFS EAM's strengths. One user commented, "IFS EAM is more scalable and flexible than [competitor name], which was important for our growing business." Another noted, "While [competitor name] has a steeper learning curve, IFS EAM offers more user-friendly features." However, some users feel its reporting capabilities are lacking compared to competitors, stating "we need to use additional tools for advanced reporting, which is inconvenient." Overall, user reviews suggest IFS EAM as a powerful tool for organizations seeking comprehensive asset management with the resources to handle its initial complexities and cost. Its strengths in scalability, flexibility, and data visibility set it apart from some competitors, but its high cost and learning curve may require careful consideration.

Key Features

  • Plant Engineering: Captures early stage costs and stores asset data to accurately record vital information for audit trails, maintenance operations and more.
  • Document Management:Records and manages changing asset specifications such as maintenance records, meter readings and more. Also manages all contractor interactions directly through the app, including cost analysis, external engineering, maintenance contractors and construction contracts.
  • Maintenance Management: Offers organization maintenance and a range of maintenance tasks including preparation, fault reporting, execution and final reporting.
  • Inventory Management: Tracks inventory metrics such as spare parts or small equipment. Notes the number of materials in stock and displays detailed information on each item, such as model number and type, and sends notifications if supplies need to be reordered.
  • Fleet Management: Offers serialized parts control, preventive maintenance, operational planning and modification management to streamline the fleet management process.
  • MRO: Supports a range of maintenance, repair, overhaul (MRO) tasks, including quotation handling, configuration management and maintenance execution. Also offers warranty handling, cost tracking, supply chain logistics and invoicing.
  • Materials Management: Place purchase orders, source materials through the RFQ process, monitor and compare vendor progress against order terms, and manage tracking and receipt of goods delivered.
  • Business Intelligence: BI reports and models are accessible through the Microsoft Suite, IFS Lobby and many other popular reporting and analysis tools.
  • Facilities Management: Aids facility planning and maintenance tasks such as automatically shutting off lights, monitoring meter usage and remotely setting HVAC controls.

Approach to Common Challenges

  • Reactive Maintenance: IFS EAM's predictive maintenance capabilities utilize data analysis and machine learning to anticipate equipment failures, enabling proactive scheduling and reducing unplanned downtime.
  • Data Silos and Lack of Visibility: IFS EAM provides a centralized platform for integrating data from various sources, including sensors, maintenance records, and financial systems, offering a holistic view of asset performance and operations.
  • Inefficient Work Management: IFS EAM's work order management system streamlines work scheduling, assignment, and execution, optimizing resource allocation and improving technician productivity.
  • Inventory Management Challenges: IFS EAM's inventory management features ensure optimal stock levels of spare parts, minimizing downtime due to stockouts and optimizing spare parts inventory costs.
  • Compliance and Regulatory Requirements: IFS EAM facilitates compliance with industry regulations by providing audit trails, reporting tools, and adherence to specific data security standards.
  • Lack of Mobile Access: IFS EAM's mobile app allows technicians to access work orders, update progress, and report issues in real-time, improving communication and collaboration.
  • Limited Reporting and Analytics: IFS EAM offers comprehensive reporting and analytics dashboards, providing insights into asset performance, maintenance trends, and cost drivers, enabling data-driven decision making.

Limitations

These limitations, based on user feedback, are accurate at the time of this review:

  • Doesn’t provide scope for customization.
  • Limited set of inbuilt standard report formats.
  • Lengthy implementation time.
  • Limited functionality for field service and mobile workforce support.
  • Doesn’t support requirement management.

Suite Support

IFS offers gold, platinum and custom support tiers based on the subscription plan purchased.

mail_outlineEmail: Not mentioned.
phonePhone: Not mentioned.
schoolTraining: A robust training program from IFS that ranges from multi-hour to multi-day courses can be taken in person or online. IFS also offers a variety of training materials on its resources page. Resources are typically free to subscribers, but training courses come with an additional fee.
local_offerTickets: No info available.

Cost of Ownership

Frequently asked questions regarding IFS EAM pricing include:

  • Q: What is the typical cost range for IFS EAM?
    A: The cost of IFS EAM varies significantly depending on factors like deployment type (cloud vs. on-premise), number of users, and required modules. Generally, the price range falls between tens of thousands to hundreds of thousands of dollars annually, paid on a subscription basis. For example, a small company with basic needs might pay around $50,000 per year, while a large enterprise with extensive requirements could be looking at $300,000 or more.
  • Q: What additional fees are there beyond the base software license?
    A: Besides the base license, users can incur additional costs for implementation, training, customization, and ongoing support. Implementation fees often range from 15% to 30% of the license cost, while training can cost several thousand dollars per user. Customization and ongoing support are typically billed hourly, with rates varying depending on the complexity of the project and the vendor's expertise.
  • Q: What are the return on investment (ROI) considerations for IFS EAM?
    A: While the upfront cost of IFS EAM might seem high, potential ROI can be substantial. Quantifiable benefits include increased asset uptime, reduced maintenance costs, improved operational efficiency, and extended asset lifecycles. For example, a manufacturer using IFS EAM might see a 10% reduction in downtime, leading to increased production output and significant revenue gains. Additionally, the improved asset management practices can lead to longer equipment life, further reducing overall costs.
License/Subscription Cost Both license and subscription-based pricing: per module, per user, per month
Maintenance Cost

Included in the subscription fee

Maintenance scheduling, work orders and other functionality necessary for reliability-centered maintenance are also included in the subscription fee

Installation/Implementation Cost Cost is over and above the subscription cost based on organizational requirements
Customization Cost Cost varies depending on the applications and modules added, such as an EAM solution with human resources, purchasing, risk management, finance and document management
Data Migration Cost/Change Management/Upfront Switching Cost Cost varies depending on the amount of data to be migrated, availability of migration tools, complexity of data and gaps between the current and new system
Recurring/Renewal Costs Cost is included in the monthly or annual subscription fee, plus the customization cost, implementation cost and additional support services

Demo Resources

Resources that provide IFS EAM demo insights include:

  • IFS Website: Explore the IFS website's dedicated EAM page, featuring product overviews, case studies, and a detailed demo request form.
  • Gartner Peer Insights: Gain valuable insights and real user experiences through Gartner Peer Insights, where existing IFS EAM users share their feedback and case studies.
  • Industry-Specific Webinars: Attend regularly held industry-specific webinars hosted by IFS, showcasing how the software tackles challenges within specific sectors.
  • Independent Analyst Reports: Access independent analyst reports, such as Forrester Research or IDC MarketScape, for in-depth product evaluations and comparisons.
  • Live Demos with IFS Experts: Schedule a personalized live demo with an IFS expert to gain a tailored understanding of the software's functionalities and address specific questions.

FAQ

Frequently asked questions regarding IFS EAM include:

  • Q: How easy is it to integrate IFS EAM with other enterprise systems?
    A: IFS EAM boasts extensive integration capabilities with various enterprise systems, including ERP, CRM, and MES solutions. Pre-built connectors and open APIs facilitate seamless data exchange and process automation, promoting greater operational efficiency and data accuracy.
  • Q: How does IFS EAM handle mobile accessibility and field service needs?
    A: IFS EAM offers a robust mobile app that empowers technicians with real-time access to work orders, asset information, and service reports. This allows for efficient work execution, remote data capture, and improved communication between field teams and back-office staff.
  • Q: What customization options are available for IFS EAM to adapt to specific industry requirements?
    A: IFS EAM offers a flexible and configurable platform that allows for tailored solutions to meet industry-specific needs. Users can customize workflows, data fields, reporting formats, and dashboards to ensure the software aligns perfectly with their unique operational requirements.
  • Q: How does IFS EAM ensure data security and compliance with industry regulations?
    A: IFS EAM prioritizes data security by implementing robust access controls, encryption protocols, and audit trails. The software adheres to strict industry regulations, including HIPAA and ISO 27001, providing confidence in data privacy and compliance.
  • Q: How does IFS EAM scale to accommodate future growth and changing business needs?
    A: IFS EAM provides scalable architecture that can adapt to growing asset bases and evolving business demands. The modular design allows for easy expansion and integration of additional functionalities as required, ensuring the system remains relevant and valuable over time.
  • Q: What are the benefits of using AI and machine learning within IFS EAM?
    A: IFS EAM leverages AI and machine learning to automate repetitive tasks, predict equipment failures, optimize maintenance schedules, and improve decision-making. This empowers organizations to achieve predictive maintenance, streamline operations, and reduce overall maintenance costs.
Banner of Pricing guide for IFS EAM

Value-Added Benefits

How WIA Systems adds value to IFS EAM

  • System Integration Services: Offers middleware solutions like IFS BIZ APIs, BizTalk, Web Services and more. Use Data Migration Services to ensure data safety throughout the process. Identify and implement required technologies to integrate with existing software.
  • Customization and Development: Helps filter and select suitable configurations and offers Software Customization Services to add features that are missing from the solution.
  • Training: Get customized training on specific requirements like IFS configuration, customization development, reports and BI development, and more. Also offers individual and classroom training on-site , video tutorials and courses on IFS Application.
  • Talent Acquisition and Staff Augmentation Services: Specializes in recruiting and placing IFS professionals into contract or permanent positions. Also helps fill any gaps in resourcing through the life cycle of an IFS project.

Industry Expertise

Specializes in oil and gas, aerospace and defense, telecommunications, energy, utilities and resources, engineering, construction and infrastructure, manufacturing and service industries.

Additional Support and Services

Consulting: Consultants are equipped with domain expertise and product knowledge.
Engineering: Offers 24/7 support and a help desk for IFS Applications, along with on-demand administration, database and server administration support.
Implementation: WIA Systems uses a dedicated implementation processes and infrastructure architecture.
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