Maxpanda Reviews & Pricing

by Maxpanda CMMS | Founded 2011, Los Angeles, CA

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Overview Pricing Benefits Reviews Features

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What is Maxpanda?

Industry Specialties: Serves all industries

Maxpanda is a cloud-based CMMS (Computerized Maintenance Management System) software designed to streamline maintenance operations for businesses of various sizes. It caters to organizations that rely on efficient equipment upkeep, such as those in manufacturing, facilities management, and property management. Maxpanda offers an array of features to simplify maintenance workflows, including work order management, preventive maintenance scheduling, asset tracking, and inventory control. Users can leverage these features to gain better visibility into equipment health, optimize maintenance processes, and reduce downtime. Compared to similar CMMS solutions, Maxpanda is lauded for its user-friendly interface, ease of implementation, and affordability. User experiences highlight its intuitive design, making it accessible for users with varying technical backgrounds. Additionally, Maxpanda's subscription-based pricing model, typically offered per user per month, makes it a budget-friendly option for businesses seeking a cost-effective CMMS solution.

Pros

Easy to Use
Mobile App
Affordable
Great Support
Frequent Updates

Cons

Limited App Features
Basic Reporting
Newer Features
Limited Customization
Timezone Support

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 201 reviews:

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Product Screenshots and Videos

Maxpanda Pricing

Based on our most recent analysis, Maxpanda pricing starts at $118 (Per User, Monthly).

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Starting From: $118
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Maxpanda is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Maxpanda:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Maxpanda Benefits and Insights

Why use Maxpanda?

Key differentiators & advantages of Maxpanda

Go Paperless: Spend less time updating spreadsheets, sending emails and filling out paperwork by digitizing the whole maintenance process. Keep documents organized and searchable in a centralized database.
Communicate Smoothly: Streamline and centralize communication between maintenance technicians, management, contractors, vendors and any other user who needs to be looped in on maintenance work and plans.
Budget Smarter: Monitor future budget more effectively by tracking costs associated with spare parts inventory, assets, repairs and labor. Identify when an asset begins to cost more to maintain than replace to plan ahead.
Organize Parts: Log a variety of details, including part numbers, vendor information, item serial numbers, stock levels and more. Keep equipment organized, cut over-ordering, reduce the chances of running out of parts and make everything much more centralized.
Increase Asset Lifespan/Reliability: Keeping detailed repair histories of assets helps management track repair costs, schedule recurring maintenance and stick to preventive maintenance plans. Decrease unplanned asset downtime or failure and contribute to longer asset lifespan as well as improved asset reliability.
Make Sites Safer: Technicians can assess conditions to identify and prevent safety hazards or equipment failures. Better PM plans also decrease the likelihood of unplanned failures.
Customize to Suit Organization’s Needs: Define the minutiae of preventive maintenance plans down to individual tasks assigned to specific technicians to ensure every detail is covered. Create groups to organize teams or assets and generate unique PM plans for an unlimited number of assets in calendar format.

Industry Expertise

Maxpanda serves facility maintenance operations, healthcare providers, resorts and hotels, hospitality, construction, commercial real estate, public works, athletics, manufacturing and nonprofits.

Maxpanda Reviews

Average customer reviews & user sentiment summary for Maxpanda:

201 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Maxpanda reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Praised for its intuitive interface and clear navigation, making it accessible for users with varying technical backgrounds. This is crucial for streamlining adoption and reducing training time, especially for teams with diverse technical skillsets.
Mobile App: The mobile app empowers field technicians and maintenance personnel to access work orders, manage tasks, and update statuses while on the go. This improves accessibility and real-time data collection, fostering better field service efficiency.
Affordable: Compared to some competitors, Maxpanda offers a subscription-based pricing model that is considered cost-effective, particularly for smaller businesses. This makes it an attractive option for organizations seeking a budget-friendly CMMS solution without compromising essential functionalities.
Frequent Updates: Maxpanda is frequently updated with new features and improvements based on user feedback. This demonstrates a commitment to continuous improvement and ensures users have access to the latest functionalities and bug fixes, enhancing the overall user experience.

Cons

Limited App Features: While the mobile app offers core functionalities, some users report it lacks advanced features compared to the web interface. This can hinder field service workflows that require functionalities beyond basic work order management and status updates.
Basic Reporting: While Maxpanda offers standard reports, users may find them limited in terms of customization and data visualization capabilities. This can make it challenging to generate comprehensive reports and gain deeper insights into maintenance trends and performance.
Newer Features: As a relatively newer player compared to some established CMMS solutions, Maxpanda may lack the extensive feature maturity and refinement found in its competitors. This can mean encountering occasional bugs or limitations in functionality.
Limited Customization: While Maxpanda offers some customization options, users requiring extensive workflow tailoring or integration with non-standard systems may find it limiting. This can be a drawback for organizations with complex maintenance processes or unique data integration needs.

Researcher's Summary:

Recent user reviews of Maxpanda, a cloud-based CMMS software, highlight its user-friendliness and affordability as key strengths. Users appreciate the intuitive interface, making it accessible for teams with varying technical expertise. This is particularly beneficial for smaller businesses or those transitioning from manual systems, as it minimizes training time and disruptions to workflows.

Another noteworthy advantage is the mobile app, praised for empowering field technicians with on-the-go access to work orders and task management. This streamlines communication, improves data collection accuracy, and ultimately enhances field service efficiency. When compared to competitors, users often find Maxpanda's subscription-based pricing structure more budget-friendly, especially for smaller teams. This makes it an attractive option for businesses seeking cost-effective CMMS solutions without sacrificing core functionalities.

However, some users point out limitations in the mobile app's functionalities compared to the web interface. This can hinder field service workflows that require advanced features beyond basic work order management. Additionally, while Maxpanda offers standard reports, users may find them lacking in customization and data visualization capabilities. This can limit their ability to generate in-depth reports and gain comprehensive insights into maintenance trends and performance, potentially hindering data-driven decision-making.

In conclusion, Maxpanda appears to be a well-suited option for small and medium-sized businesses, particularly those seeking a user-friendly and affordable CMMS solution. Its intuitive interface, mobile app, and cost-effective pricing make it an attractive option for organizations prioritizing ease of use and value for money. However, it's important to consider potential limitations in mobile app functionalities and reporting capabilities, especially for businesses with complex maintenance needs or extensive data analysis requirements.

Key Features

Maintenance Work Orders: Schedule recurring work orders on a communal schedule, assign work orders, send out email or push notifications to assigned technicians, and set up pre-approval to expedite the process.
User-Friendly Interface: Offers quick and easy setup, an intuitive design and browser-based access. The calendar interface makes it easy to create, assign and monitor maintenance schedules.
Inventory Management: Track inventory levels, reduce waste and keep costs down by reducing item overstocking. Monitor part costs and equipment lifespans as well as set the system to automatically remove items from inventory when they’re used in a work order.
Asset Management: Includes asset accounting, location tracking and maintenance records. Assign assets for use and locate them on a facility map. Asset profiles keep a record of warranties, install dates, repair history, tags, images and procedures.
Task Status: Track work order status and PM progress by publishing tasks, sending out automated emails, and defining specific groups of relevant contacts.
Digital Task Library: Create, import, share and set tasks to repeat from the digitized task dashboard. Customize templates for recurring tasks and share them with groups or the whole organization to streamline work.
Live Maps: Track asset location, materials transport and other location-based metrics with real-time maps.

Limitations

User feedback suggests some of the product limitations at the time of this review include:

Metal asset tags can’t be entered into the system.
Mobile app doesn’t support multiple languages.
Limited customization of search pages.
Difficult to remove old users.

Suite Support

Email: 24/7 support accessible by logging in to the user dashboard.

Phone:Available by logging in to the user dashboard.

Training: Start with a free 15-day trial to get a feel for the interface. Subscribers can access free user guides, webinars, blogs and other useful resources for self-guided training.

Tickets: Fill out the support form on the contact page or log in to the user account. Include as much detail as possible for expedited assistance.

Cost of Ownership

Frequently asked questions regarding Maxpanda pricing include:

Q: How much does Maxpanda cost per month?
A: Maxpanda offers a subscription-based pricing model with a starting price of $118 per month, billed per user. This plan includes unlimited users, making it a cost-effective option for small and medium-sized businesses. However, it's important to remember that the cost can increase as you add more features or require additional user seats. Carefully evaluate your specific needs and team size to determine the most suitable plan.
Q: Are there any hidden fees or setup costs with Maxpanda?
A: Maxpanda stands out for its transparent pricing. Unlike some competitors, they do not charge hidden fees or setup costs. This makes budgeting and cost planning easier, as you'll have a clear picture of the ongoing expenses associated with the software. However, it's crucial to factor in potential implementation costs if you require additional assistance beyond their standard setup process.
Q: Does Maxpanda offer free trials or demos?
A: Understanding the functionalities and user experience firsthand is crucial before committing to any CMMS solution. Fortunately, Maxpanda offers a free trial, allowing you to explore the platform and test its features in your specific workflow. This helps you make an informed decision about whether Maxpanda aligns with your needs and budget before committing to a paid plan.

License/Subscription Cost	Subscription-based pricing model: monthly cost depends on the number of work orders and facilities Offers six pricing plans: Basic, Starter, Enhanced, Standard, Pro and Enterprise Cost varies depending on the payment type, yearly payment is $120 less than the monthly payment plan Additional discount available to non-profit organizations
Maintenance Cost	Included in the subscription cost Provides phone-based and live chat support for immediate answers to the queries Technical support button is on the dashboard for 24/7 global support
Installation/Implementation Cost	Implementation cost is included in the subscription fee
Customization Cost	No customization cost Provides six fixed plans for SMB and enterprise users
Data Migration Cost/Change Management/Upfront Switching Cost	Cost is included in the subscription fee Provides built-in multi-data uploader, which allows the user to create or add up to 10,000 buildings, locations, addresses, assets, bins, parts and vendors per page on a single spreadsheet Site Editors, Site Admins, Company Editors and Company Admins have direct desktop access to bulk uploading of datasheets once or multiple times Bulk upload pages are available for each site user
Recurring/Renewal Costs	Cost is included in the monthly or annual subscription fee

FAQ

Frequently asked questions regarding Maxpanda include:

Q: How does Maxpanda integrate with existing software?
A: Maxpanda offers various integrations, including accounting software, ERP systems, and IoT sensors. This streamlines data flow and eliminates manual data entry, improving data accuracy and saving time. However, the specific integrations available may vary depending on your plan and may require additional configuration.
Q: Does Maxpanda offer mobile capabilities?
A: Maxpanda provides a mobile app for both iOS and Android devices, allowing users to access work orders, manage preventive maintenance tasks, and track inventory on the go. This enhances accessibility and streamlines maintenance workflows for field technicians and maintenance personnel, improving overall efficiency.
Q: What kind of security features does Maxpanda offer?
A: Data security is a critical concern for any CMMS solution. Maxpanda implements various security measures, including role-based access control, data encryption, and regular backups. These features help safeguard sensitive maintenance data and ensure regulatory compliance.
Q: Can Maxpanda be customized to fit specific needs?
A: While Maxpanda offers a comprehensive set of features, some users may require additional customization to perfectly align with their unique workflows. Maxpanda offers limited customization options through custom fields and reporting configurations. However, extensive customization needs may be better suited for enterprise-grade CMMS solutions.
Q: How does Maxpanda compare to similar CMMS software options?
A: Choosing the right CMMS solution depends on various factors, including features, budget, and industry needs. While Maxpanda stands out for its user-friendliness and affordability, it may lack some advanced functionalities offered by competitors. Carefully evaluating your specific requirements and comparing features across different CMMS solutions is crucial for making an informed decision.