Acquia DAM Reviews & Pricing

by Acquia | Founded 1948, Madison, WI

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Categories:

ECM Software
CMS Software
Digital Asset Management Software
Document Management Software
Records Software
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What is Acquia DAM?

Industry Specialties: Serves all industries

Acquia DAM (formerly called Widen) is a cloud-based, centralized platform for digital asset and product information management. It provides a single source of truth for creative professionals by assimilating all digital media, such as files, logos, videos and images, in one place. Content can be searched and updated through metadata tagging and versioning. Creative designers can create and personalize templates with branding and localization, and download and print them as PDFs to share with others.

The Entries module enables import of product specifications from upstream ERPs to create marketing copy. Users can download, share and embed assets through integrations with CRM, CMS and marketing automation technologies. It enables building portals to share assets with specific teams like dealers, retailers and internal teams. Businesses can drive marketing strategy through content analytics and asset engagement metrics.

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User Sentiment i

Based on 1029 reviews:

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#23

Acquia DAM is ranked #23 in the ECM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Acquia DAM Pricing

Based on our most recent analysis, Acquia DAM pricing starts in the range of $1,000 or more.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-Based
Free Trial: Yes, Request for Free

Training Resources

Acquia DAM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Acquia DAM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Acquia DAM Benefits and Insights

Why use Acquia DAM?

Key differentiators & advantages of Acquia DAM

Streamlined Workflows: Acquia DAM simplifies the process of managing digital assets, allowing teams to automate routine tasks and focus on creative and strategic initiatives.
Enhanced Collaboration: By providing a centralized platform for asset storage and sharing, Acquia DAM facilitates better communication and teamwork, both internally and with external partners.
Improved Brand Consistency: With tools to manage and distribute brand assets, Acquia DAM helps ensure that all marketing materials are up-to-date and aligned with brand guidelines, maintaining a cohesive brand image across all channels.
Increased Productivity: Acquia DAM's intuitive interface and powerful search capabilities enable users to find and utilize assets quickly, significantly reducing the time spent searching for files and increasing overall productivity.
Scalable Solution: Whether you're a small team or a large enterprise, Acquia DAM's flexible platform scales to meet your organization's needs, supporting growth without the need for additional software.
Robust Security: Acquia DAM prioritizes the security of your digital assets with features like permission-based access and secure cloud storage, ensuring that sensitive information is protected from unauthorized use.
Insightful Analytics: With Acquia DAM's analytics tools, you can track how assets are being used and by whom, providing valuable insights into asset performance and helping inform future marketing strategies.
Global Accessibility: As a cloud-based solution, Acquia DAM allows users to access assets from anywhere in the world, enabling global teams to work more efficiently and stay connected.
Customizable Interfaces: Acquia DAM offers customizable dashboards and metadata fields, allowing you to tailor the system to fit your team's specific needs and workflows.
Professional Support: Acquia DAM provides comprehensive support and training resources, ensuring that users can maximize the platform's benefits and troubleshoot any issues that arise.

Industry Expertise

Acquia DAM, with its industry expertise, primarily caters to large organizations and enterprises that require robust digital asset management (DAM) and product information management (PIM) solutions. It is particularly well-suited for sectors such as retail, manufacturing, and consumer goods, where managing a vast array of digital assets and product information efficiently is crucial. Acquia DAM's capabilities are designed to support complex workflows, ensuring that marketing, sales, and product teams can collaborate effectively and deliver consistent brand experiences across multiple channels.

Acquia DAM Reviews

Average customer reviews & user sentiment summary for Acquia DAM:

1029 reviews

90%

of users would recommend this product

Acquia DAM has a 'excellent' User Satisfaction Rating of 90% when considering 1029 user reviews from 6 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Acquia DAM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Metadata Management: Acquia DAM excels at handling metadata, allowing users to easily add and edit information for each asset. This includes custom fields, which can be tailored to specific needs, ensuring efficient organization and searchability.
User Interface: The platform boasts a user-friendly interface that is both intuitive and visually appealing. Users often praise its ease of navigation and straightforward design, making it accessible even for those with limited technical expertise.
Integrations: Acquia DAM offers seamless integration with various other platforms, such as content management systems (CMS), social media channels, and creative tools. This streamlines workflows and eliminates the need for manual data transfer between systems.
Scalability: Whether managing a small or large volume of assets, Acquia DAM can accommodate diverse needs. Its scalability ensures that the platform can grow alongside an organization's evolving requirements.

Cons

Limited CMS Functionality: Acquia DAM's strength lies in digital asset management (DAM), but it may not meet the full needs of a traditional content management system (CMS). Content creation and editing features are less robust compared to dedicated CMS platforms.
Learning Curve: The interface can be complex for new users, requiring time and training to become proficient. This can be a barrier for teams seeking a quick and intuitive content management solution.
Integrations: While Acquia DAM offers integrations, the range and depth may not match other platforms. This could limit seamless connections with existing marketing or creative tools, potentially hindering workflow efficiency.

Researcher's Summary:

Want to widen your content management horizons? Acquia DAM (formerly Widen), the digital asset management (DAM) and product information management (PIM) software by Acquia, Inc., has garnered a mixed bag of user reviews over the past year. While some users sing its praises, others point out areas where it falls short. Let's dive into the nitty-gritty of what users have to say.

Acquia DAM's strengths lie in its robust functionality and user-friendly interface. Users appreciate the platform's ability to handle large volumes of digital assets, making it ideal for enterprise-level organizations. The intuitive interface and straightforward navigation make it easy for users to find what they need quickly. Additionally, Acquia DAM's metadata management capabilities are top-notch, allowing users to easily categorize and search for assets. However, some users find the platform's customization options to be limited, making it difficult to tailor the system to their specific needs. Furthermore, the pricing structure can be a bit steep for smaller businesses.

So, who is Acquia DAM best suited for? Large organizations with complex content management needs will likely find Acquia DAM to be a valuable asset. Its scalability, robust features, and user-friendly interface make it a solid choice for managing extensive digital libraries. However, smaller businesses or those with more basic requirements may want to explore other options that offer greater flexibility and affordability. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest information and user reviews before making a decision.

Key Features

Asset Library: Use a single, searchable and centralized library to manage documents, audio and video files, logos, images, creative files, pictures and more.
Easy Access: Manage content more effectively and access data anytime and anywhere, allowing optimized teamwork. Tag, upload and edit your assets and use online proofing to review and approve projects across locations — transfer multimedia files at high speed without affecting the quality.
Third-Party Integration: Link an open API (Application Programming Interface) with third-party applications and boost productivity. Cut down on time spent switching between programs while performing a task.
Digital Asset Management (DAM Software): Centralize media files into a single platform and eliminate time-consuming activities like metadata tagging. Carefully analyze content performance and repurpose assets to obtain maximum ROI. Manage your digital assets safely in a central content hub, control access to assets and empower sales and marketing teams with self-serve access worldwide.
Search and Filter: Create a comprehensive library, making it easier to search for different components like templates, graphics, videos, pictures and more. Filter with metadata to find assets, increasing efficiency and saving time.
Brand Management: Access brand management software to ensure that teammates and external partners are on the same page and can successfully maintain consistency. Store files in the Collective and access them through a plug-in directly inside Adobe Creative Cloud.
Marketing Resource Management: Unify marketing people, processes and technology into one system. Organize reviews, approvals and communication in a way that ensures better understanding to marketers and their partners.
Product Information Management (PIM Software): Create accurate product listings, eliminate the risks of discrepancies, streamline workflows and conduct edits and conversions on the fly. Make use of DAM and PIM software together to amass technical information from both engineering and product platforms, allocate projects, enhance product information and localize product listings.

Suite Support

Support is available five days a week in North America and Europe. Users can access support articles on the website and become part of a user’s community, wherein they can attend meetings, connect with the community and learn from experts. Users may also participate in feedback sessions.

Email: There’s no general-purpose support email.

Phone: Users can reach out for support between Monday and Friday.

North America: +1 800 444-2828 (3 a.m. to 7 p.m. CT).
Europe: +44 (0) 203-882-8787 (10 a.m. to 2 a.m. CET).

Training: The software offers a wide range of blogs and a comprehensive resource library with podcasts, webinars, case studies, infographics and other information. Users may also enroll for courses on the website.

Tickets: There is no information available.

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