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What is DocuShare?

Industry Specialties: Serves all industries

DocuShare, a CMS software by Xerox Corporation, empowers organizations to manage, store, and share documents securely. It's ideal for businesses seeking a robust solution for document collaboration, version control, and compliance. DocuShare offers benefits such as enhanced document security, streamlined workflows, and improved productivity. Its popular features include document annotation, e-signatures, and mobile access. Compared to similar products, DocuShare stands out with its user-friendly interface, customizable workflows, and integration with other business applications. Pricing varies based on the number of users and the level of support required.
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#8

DocuShare is ranked #8 on the top 10 CMS Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

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DocuShare Pricing

Based on our most recent analysis, DocuShare pricing starts at $2,000 (Monthly).

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Starting From
$2,000
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

DocuShare is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for DocuShare:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

DocuShare Benefits and Insights

Why use DocuShare?

Key differentiators & advantages of DocuShare

  • Enhanced Collaboration: DocuShare fosters seamless teamwork by providing a centralized platform for document sharing, editing, and commenting, eliminating version control issues and promoting real-time collaboration.
  • Improved Productivity: Its intuitive interface and automated workflows streamline document management processes, reducing time spent on manual tasks and allowing users to focus on more strategic initiatives.
  • Increased Security: DocuShare employs robust security measures, including encryption, access controls, and audit trails, to safeguard sensitive information and ensure compliance with industry regulations.
  • Enhanced Accessibility: With its web-based interface and mobile app, DocuShare provides anytime, anywhere access to documents, enabling remote work and collaboration across different devices.
  • Reduced Costs: By eliminating the need for physical storage and manual document handling, DocuShare significantly reduces operational costs associated with document management.
  • Improved Compliance: DocuShare's comprehensive audit trails and compliance features help organizations meet regulatory requirements and demonstrate adherence to industry standards.
  • Enhanced Customer Service: DocuShare's centralized document repository and search functionality empower customer service teams to quickly access and share relevant information, improving response times and customer satisfaction.
  • Increased Innovation: By freeing up time and resources from mundane document management tasks, DocuShare allows organizations to focus on innovation and strategic initiatives that drive business growth.

Industry Expertise

Ideal for organizations of all sizes who want to enable digital transformation.

DocuShare Reviews

Average customer reviews & user sentiment summary for DocuShare:

User satisfaction level icon: great

206 reviews

82%

of users would recommend this product

DocuShare has a 'great' User Satisfaction Rating of 82% when considering 206 user reviews from 5 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of DocuShare reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Interface: DocuShare's user-friendly interface makes it easy for users to navigate and find the information they need quickly, reducing training time and improving productivity.
  • Robust Search Capabilities: DocuShare's advanced search functionality allows users to locate specific documents and information within seconds, saving time and effort in retrieving critical data.
  • Secure Document Management: DocuShare provides robust security features to protect sensitive documents, ensuring compliance with industry regulations and safeguarding confidential information.
  • Seamless Integration: DocuShare seamlessly integrates with other business applications, such as Microsoft Office and Salesforce, enabling users to access and manage documents from within their preferred platforms.
  • Collaboration Tools: DocuShare offers collaboration tools that facilitate teamwork and document sharing, allowing multiple users to work on documents simultaneously and track changes.

Cons

  • Limited Customization: DocuShare offers limited customization options, making it difficult to tailor the platform to specific business needs.
  • Complex Interface: Users often find the DocuShare interface cluttered and difficult to navigate, leading to a steep learning curve.
  • Slow Performance: DocuShare can experience performance issues, especially when handling large files or during peak usage times.
  • Limited Integration: DocuShare's integration capabilities are limited, making it challenging to connect with other business applications.
  • Lack of Mobile Support: DocuShare lacks a robust mobile app, limiting accessibility and collaboration on the go.

Researcher's Summary:

DocuShare is a popular CMS software that has received mixed reviews from users in the past year. Some users praise its user-friendly interface and robust feature set, while others criticize its lack of customization options and occasional technical glitches. When compared to similar products, DocuShare stands out for its intuitive drag-and-drop functionality, making it easy for users to create and manage content. However, it falls short in terms of design flexibility, as users have limited control over the appearance of their websites.

DocuShare's differentiating factor lies in its integration with other Microsoft products, such as SharePoint and Office 365. This seamless integration allows users to easily share and collaborate on documents, making it a valuable tool for businesses that rely heavily on Microsoft's ecosystem. However, this integration can also be a drawback for users who prefer a more vendor-neutral solution.

Overall, DocuShare is best suited for small to medium-sized businesses that prioritize ease of use and integration with Microsoft products. Its user-friendly interface and robust feature set make it a solid choice for businesses looking for a reliable CMS solution. However, businesses that require a high degree of customization or prefer a more vendor-neutral platform may want to consider alternative options.

Key Features

  • Process Automation: Set up notifications for events like changing file ownership, editing documents, modifying file permissions, and adding or removing content. Use content rules to automatically tweak document properties. 
  • Capture: Transform scanned images into PDF files, text files or Microsoft Office documents using OCR (optical character recognition) for faster retrieval. Use intelligent data extraction to analyze paper and digital files and forms. 
  • ConnectKey: Scan critical files into the document and content management system for review, approval and secure storage. Customize every user’s personal view of scan buttons based on login credentials to safeguard business information. Set up different scan buttons for each department, ensuring scanned documents reach the appropriate location. 
  • Desktop App: Easily drag and drop files and folders. Open and save documents directly from any Windows application. Locate content using the Windows search option. Set property values and document check-ins and checkouts. Upload new versions of files. 
  • Mobile Apps: Capture, retrieve, manage and distribute content from any mobile device. Use the mobile-friendly interface and access information on the app for iOS and Android. 
  • Application Integration: Access securely managed content, images and files from third-party applications, including CRM and ERP. Enable digital signing to make the process more convenient. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Opening large volumes of files is tedious. 
  •  Support is difficult to access. 
  •  Content filtering tools are ineffective. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: Not available.
schoolTraining: Not available.
local_offerTickets: Available on the website.
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