Drupal Reviews & Pricing

by Drupal | Founded 2001, Ghent, Belgium

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What is Drupal?

Industry Specialties: Serves all industries

Drupal is a free to use, open-source solution to manage website content through authoring, customization and automated workflows. Its WYSIWYG editor comes with an intuitive interface to customize text, images and layouts without needing developer support. Multiple users can create content in a central repository and share it on any channel, backed by a modern content delivery network (CDN) provider.

It enables marketing automation with advanced email reporting for specific audiences, streamlined processes, real-time sales alerts and bulk data management. Its data security protocol includes database encryption, user access control and security reports. Backed by a strong online developer community, its coding standards and strict code review processes help mitigate internet vulnerabilities

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User Sentiment i

Based on 1237 reviews:

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#13

Drupal is ranked #13 in the CMS Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Drupal Pricing

Based on our most recent analysis, Drupal pricing starts at $0 (Open-Source).

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Starting From: $0
Pricing Model: Open-Source
Free Trial: Yes, Request for Free

Training Resources

Drupal is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Drupal:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Drupal Benefits and Insights

Why use Drupal?

Key differentiators & advantages of Drupal

Scalability: Drupal effortlessly scales with your business growth, handling traffic spikes and expanding content without compromising performance, making it ideal for businesses aiming for growth.
Security: With a dedicated security team and a robust coding standard, Drupal provides enterprise-level security, making it a trusted platform for government agencies and large corporations.
Customization: Drupal offers unparalleled customization options through modules and themes, allowing businesses to tailor their websites to their unique needs and brand identity.
Content Management Flexibility: Drupal excels in managing complex content structures and hierarchies, enabling businesses to deliver rich, multimedia content experiences.
Community Support: Drupal benefits from a large, active community of developers who contribute modules, themes, and fixes, ensuring the platform stays innovative and secure.
SEO-Friendly: With its advanced SEO modules, Drupal helps businesses improve their search engine visibility, driving more organic traffic to their websites.
Accessibility: Drupal adheres to web accessibility standards, ensuring websites are usable for people with disabilities, which expands audience reach and complies with legal requirements.
Multi-language Support: Drupal provides built-in multilingual support, allowing businesses to create websites in multiple languages, catering to a global audience.
Integration Capabilities: Drupal can integrate with a wide array of marketing, sales, and analytics tools, enabling businesses to create a cohesive digital ecosystem.
Mobile-First Approach: With responsive design and mobile-first themes, Drupal ensures websites look great and function well on all devices, enhancing user experience.

Industry Expertise

Drupal's industry expertise lies in its robustness and flexibility, making it particularly well-suited for large, complex websites that require extensive content management capabilities. It is ideal for sectors such as higher education, government, and large non-profits, where the ability to manage a vast array of content types and user permissions is crucial. Organizations that benefit the most from Drupal are those that need a customizable and scalable platform capable of integrating with various third-party applications and services.

Drupal Reviews

Average customer reviews & user sentiment summary for Drupal:

1237 reviews

81%

of users would recommend this product

Drupal has a 'great' User Satisfaction Rating of 81% when considering 1237 user reviews from 6 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Drupal reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Highly Customizable: Drupal is known for its flexibility, allowing users to create highly customized websites without extensive coding knowledge. The availability of numerous modules and themes empowers users to tailor their sites to specific needs and preferences.
Scalability: Drupal's architecture is designed to handle websites of all sizes, from small personal blogs to large enterprise applications. Its ability to scale efficiently makes it a suitable choice for projects with growth potential.
Strong Security: Drupal has a reputation for robust security features and a dedicated security team. Regular updates and security patches help protect websites from vulnerabilities and potential threats.
Active Community: Drupal boasts a large and active community of developers and users who contribute to its development, provide support, and share knowledge. This vibrant community fosters collaboration and innovation within the Drupal ecosystem.

Cons

Steep Learning Curve: Drupal's robust features and flexibility come at the cost of complexity, making it challenging for beginners to grasp. The learning curve can be daunting for users accustomed to more intuitive content management systems.
Module Dependency Issues: Drupal's modular architecture, while offering extensive customization, can lead to compatibility issues between modules. Resolving these conflicts often requires technical expertise, causing frustration for users seeking a seamless experience.
Performance Overhead: Drupal's feature-rich nature can impact website performance, especially on shared hosting environments or with numerous modules enabled. Optimization may be necessary to ensure smooth operation and fast loading times.

Researcher's Summary:

Don't "drupal" the ball when it comes to choosing the right content management system (CMS) for your needs. Drupal has been around for over two decades and has garnered a reputation for being a powerful and flexible platform, but it's not without its quirks. User reviews from the past year paint a picture of a CMS that's a bit of a mixed bag, with some folks singing its praises and others scratching their heads in frustration.

Drupal's biggest strength is its flexibility. It's like a chameleon, able to adapt to a wide range of website needs, from simple blogs to complex e-commerce platforms. This is largely thanks to its extensive library of modules and themes, which allow users to add all sorts of bells and whistles to their sites. However, this flexibility comes at a cost: complexity. Drupal has a steeper learning curve than some other CMS options like WordPress, and it can be a bit overwhelming for beginners. It's like trying to assemble a piece of furniture from IKEA without the instructions – doable, but definitely not a walk in the park.

So, who is Drupal best suited for? It's a great choice for organizations with complex website needs and the technical know-how to navigate its intricacies. If you're looking for a CMS that you can truly make your own and are willing to put in the time to learn the ropes, Drupal could be your perfect match. However, if you're a beginner or need a quick and easy solution, you might want to consider a more user-friendly option. Remember, the CMS landscape is constantly evolving, so it's always a good idea to check out the latest reviews and comparisons before making a decision.

Key Features

Content Authoring: Publish and deploy content across multiple platforms from one place. Connect marketing tools such as marketing automation, CRM, analytics and more to build and manage sites, build multichannel digital experiences and customize mobile web browsers and apps.
Security: Keep data secure with access controls, database encryption, Denial of Service (DoS) and more. Prevent security failures with its strong coding standards and community code review process, continuously monitored by a team of security experts. Prevent malicious data entry, resolve issues before exploitation and share information via security reports.
Performance: Ensure websites keep up with high traffic volumes by working with an advanced CDN provider, guaranteeing uptime without server outages. Run over a million performance checks per day and implement technology that scales across server clusters, providing customers with quick availability.
Multilingual: Automated translation for over 100 languages makes every aspect of content accessible to viewers across the globe. Detect a site visitor’s preferred language based on information such as IP address, browser settings and more.
Accessibility: Allow customers with disabilities to create, access and consume content, following the World Wide Web Consortium (W3C) guidelines. Utilize structured metadata that is intelligible by screen readers and provide editorial tools to apply accessible content creation capabilities.
Marketing Automation: Integrate marketing automation platforms to assign rules for tasks such as sending prospects email offers, assigning them to particular lists or using AI such as chat bots to deliver information. Refine marketing processes with no licensing costs by streamlining workflows, creating real-time sales alerts, managing data in bulk and more.
Personalization: Deliver a personalized customer experience by analyzing site visitor’s clicks and decisions at each data point to create a profile for them. Leverage information such as geolocation, browser history, device type and behaviors to deliver tailored marketing messages, recommended products and more.
Content as a Service: Manage and deploy content for a variety of websites and services from one location in a preconfigured development environment. Design reusable content, deliver content in various layouts, scale regardless of size and more using the platform’s unbarred infrastructure and APIs.

Suite Support

The vendor provides support via email and tickets. Members can receive support primarily through regional groups offered in multiple languages, instant messaging tools such as Slack and community forums.

Email: [email protected].

Phone: Not specified.

Training: The vendor provides training through:

User Guides: Provides information on topics such as installing, administering, site-building and website maintenance.
Forums: Ask questions and respond to other community member’s posts.
Documentation: Curated guides that are maintained and held to an editorial standard. Drupal Wiki is an in-depth resource that can be edited by any member in the community.
Global Training Days: Join online or local events to learn about the platform from trainers from companies and local groups.
Academy: Conducts courses over a set period of time to provide members with educational training and best practices.
Newsletter: Subscribe to receive weekly and monthly email newsletters containing articles, tutorials, info on upcoming conventions and camps, promotions, educational opportunities and more.