Veeva Vault Reviews & Pricing

by Veeva Systems | Founded 2007, Pleasanton, CA

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CMS Software
BPM Software
Digital Asset Management Software
Document Management Software
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What is Veeva Vault?

Industry Specialties: Pharmaceuticals

Veeva Vault is a cloud-based platform that helps life sciences enterprises manage both content and data from a single interface. Its eTMF module helps manage clinical trials by keeping all documents updated for regulatory compliance. The RIM module maintains product registration data worldwide and automates regulatory information submission processes. It stores submitted documents in the cloud, with text indexing for faster search.

Medical professionals can manage all content with online collaboration support for all file types. They can review and approve documents through configurable workflows, real-time annotations, e-signatures and audit trails. A central repository enables multichannel distribution of promotional content and performance analytics. Expiry notifications for documents that have become inactive, periodic review initiation and usage dashboards help track metrics.

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User Sentiment i

Based on 90 reviews:

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#56

Veeva Vault is ranked #56 in the CMS Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Veeva Vault Pricing

Based on our most recent analysis, Veeva Vault pricing starts in the range of $500 - $1,000.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-Based
Free Trial: No

Training Resources

Veeva Vault is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Veeva Vault:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Veeva Vault Benefits and Insights

Why use Veeva Vault?

Key differentiators & advantages of Veeva Vault

Streamlined Compliance: Veeva Vault helps businesses navigate the complex landscape of regulatory compliance by automating document control and audit trails, ensuring that all materials meet industry standards and regulations.
Enhanced Collaboration: The platform fosters teamwork across departments and geographical boundaries by providing a centralized repository for documents and projects, facilitating seamless collaboration and information sharing.
Improved Efficiency: By automating routine tasks and streamlining document management processes, Veeva Vault significantly reduces manual workloads, allowing teams to focus on higher-value activities.
Increased Security: With robust security measures in place, including advanced encryption and access controls, Veeva Vault ensures that sensitive information is protected against unauthorized access and breaches.
Scalability: Veeva Vault's cloud-based infrastructure allows businesses to easily scale their operations up or down, accommodating growth without the need for significant IT investments or resources.
Regulatory Insight: The software is designed with a deep understanding of the life sciences industry's regulatory environment, offering features that help companies stay ahead of changes in compliance requirements.
Data Integrity: Veeva Vault maintains a high level of data integrity, with features that ensure accuracy and consistency across documents, reducing the risk of errors and discrepancies.
Global Accessibility: Being a cloud-based solution, Veeva Vault enables global teams to access important documents and data from anywhere, at any time, fostering a truly connected global workforce.
Customizable Workflows: The platform allows for the customization of workflows to match specific business processes, ensuring that the software adapts to the company's way of working, not the other way around.
Real-Time Insights: Veeva Vault provides powerful analytics and reporting tools, giving businesses real-time insights into their operations, which can inform strategic decisions and improve outcomes.
Quality Management: With its integrated quality management system, Veeva Vault helps organizations maintain high standards of quality across their products and processes, contributing to better overall performance.
Seamless Integration: Veeva Vault can integrate smoothly with other enterprise systems (e.g., ERP, CRM), ensuring that data flows freely across platforms, eliminating silos, and enhancing operational efficiency.
Continuous Innovation: Veeva Systems is known for its commitment to innovation, regularly updating Vault with new features and capabilities to address emerging industry challenges and customer needs.
Customer Support: Veeva Vault users benefit from robust customer support, including access to a knowledgeable support team, extensive documentation, and a community of users, ensuring that help is always at hand.

Industry Expertise

Veeva Vault exhibits industry expertise particularly in the life sciences and pharmaceutical sectors, where managing complex regulatory documentation and compliance processes is critical. Its capabilities are tailored to support the intricate workflows and stringent data security requirements inherent in clinical trials, drug development, and regulatory submissions. This specialization makes it best suited for pharmaceutical companies, biotechnology firms, and contract research organizations (CROs) looking for a robust solution to manage their content and data across the entire product lifecycle.

Veeva Vault Reviews

Average customer reviews & user sentiment summary for Veeva Vault:

90 reviews

88%

of users would recommend this product

Veeva Vault has a 'great' User Satisfaction Rating of 88% when considering 90 user reviews from 5 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Veeva Vault reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Regulatory Compliance: Vault includes tools to simplify compliance with regulations like HIPAA, GDPR, and 21 CFR Part 11. This can be especially helpful for companies in highly regulated industries like healthcare and life sciences.
Enhanced Collaboration: Vault's cloud-based platform facilitates collaboration among teams, both internal and external. Features like document sharing, version control, and real-time editing streamline workflows and improve communication.
Improved Data Security: Vault prioritizes data security with features like encryption, access controls, and audit trails. This helps companies protect sensitive information and meet industry standards for data privacy.

Cons

Difficult to Learn: The user interface can be challenging to navigate, especially for new users, due to its complexity and lack of intuitiveness. The learning curve is steep, requiring significant time investment to become proficient.
Limited Customization: Vault's customization options are restricted, making it difficult to tailor the platform to specific organizational workflows or unique requirements. This inflexibility can lead to frustration and inefficiency for users who need a more adaptable system.
Performance Issues: Users frequently report slow loading times and system lag, particularly when dealing with large documents or complex processes. These performance issues can hinder productivity and disrupt workflows.
Cost: Veeva Vault is known to be an expensive option compared to other content management systems, especially for smaller organizations or those with limited budgets. The pricing structure can be complex, with various modules and add-ons that contribute to the overall cost.

Researcher's Summary:

Unlocking the treasure trove of user feedback, it's clear Veeva Vault has carved out a significant niche for itself in the life sciences industry. Users consistently rave about its ease of use, praising the intuitive interface and streamlined workflows that make managing complex clinical trials a breeze. The ability to centralize content and data within a single platform is a game-changer, eliminating the need for disparate systems and the headaches of data silos. This not only boosts efficiency but also ensures compliance with stringent regulatory requirements, a critical concern for any company operating in this space.

However, no software is without its quirks. Some users point out that the initial setup and configuration can be time-consuming, requiring careful planning and collaboration with Veeva's support team. Additionally, the extensive functionality of Veeva Vault can feel overwhelming to new users, necessitating comprehensive training to unlock its full potential. Yet, these challenges seem minor compared to the benefits, as users consistently emphasize the transformative impact Veeva Vault has had on their operations. The ability to accelerate study timelines, improve data quality, and maintain real-time visibility across trials is invaluable, especially in a fast-paced industry where time is of the essence.

What truly sets Veeva Vault apart is its comprehensive suite of applications tailored specifically for life sciences. From clinical data management and trial master file management to quality management and regulatory information management, Veeva Vault covers the entire spectrum of needs for pharmaceutical and biotech companies. This integrated approach eliminates the need for multiple vendors and ensures seamless data flow across different departments and functions. For organizations seeking a robust, scalable, and compliant solution to manage their content and data, Veeva Vault emerges as the clear frontrunner.

Key Features

Additional Data: View more than a limited set of read-only data from the subject's casebook and go through snapshots of supporting information along with assessments.
Enhanced Decision-Making: Empower members to identify and modify processes to gain visibility with real-time reporting and dashboards. Gain insights via integrated reporting and dashboards for an informed decision-making process.
No-Code Approach: Drag-and-drop tools enable admins with little or no coding experience to build applications that enhance workflows and business processes. Reduce dependency on team members with IT knowledge.
Unified Data: Access compiled data from all systems to view relevant information hassle-free. Use applications like study start-up, CTMS (Clinical Trial Management System), eTMF (Electronic Transfer Master File) and payments. Connect on a unified platform to attain real-time visibility.
Accessible Workflows: Enable access to workflows and business processes from anywhere at any time, taking teams spread across different regions into account.
Version Control: Allow version control between different document drafts and share the files between owners. Automate versioning to easily compare documents to previous versions, analyzing how the content has changed.
Digital Asset Management: Publish approved content, detect the source and extract expired data automatically. Let brand managers acquire a simple interface to promote content via the Brand Portal.
Easy-to-Use: Scan documents on the fly into the Vault with an iPhone or iPad. Encrypt, secure and automatically upload documents.
Security: Extend the organization with flexible authorization and authentication. Support multiple domains and access control to functions, data and models using a dynamic security model.
Modern Approach: Bring content and data together for systematized end-to-end business processes. Remove system, site and country silos, adding efficiency and streamlining the workflow across departments and regions.