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#22

Cvent is ranked #22 in the Business Phone Systems product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Cvent Benefits and Insights

Why use Cvent?

Key differentiators & advantages of Cvent

  • Increase Event ROI: Report on activities throughout an event's lifecycle and provide valuable insights. Get a better understanding of the impact of events, audience engagement and costs, ultimately leading to better marketing ROI. 
  • Improved Scalability: Connect easily to internal and external organizational applications and handle events of any size and type. Improve architecture consistently and fulfill short and long-term event-related requirements. 
  • Better Security: Ensure data is secure at all levels. Use biometric access screening to get access to servers. Employ data backups on an hourly basis. Allow one-way encryption for all passwords. 
  • Design Control: Gain complete design control to ensure consistency throughout the events and meetings. Customize the brand using an easy to use interface. 

Industry Expertise

The system is best for any organization managing or planning physical, virtual or hybrid events. It’s suitable for businesses of any size.

Cvent Reviews

Average customer reviews & user sentiment summary for Cvent:

User satisfaction level icon: great

2177 reviews

86%

of users would recommend this product

Key Features

  • Event Marketing & Management:  
    • Venue Management: Accelerate the venue search and gauge which one fits best. Use customized reports to compare different venues and make decisions accordingly. Manage events of various types and sizes. 
    • Event Management: Automate event management tasks. Make use of a built-in address book to handle invitees and registrants. Provide stakeholders with more than 100 standard reports created on the platform. 
    • Abstract Management: Create responsive submission forms to make it easier for prospective speakers to submit abstracts, papers and sessions. Identify reviewers and coordinate voting across multiple offices and time zones. Make final selections, accept or reject speaker submissions and activate automated email notifications. Publish selected content, create an event schedule for registration and connect it to the platform. 
    • Speaker Resource Center: Collect speaker content and store it in a centralized location. Create tasks for the particular event, assign them and keep an eye on the task progress. Send emails and reminders to speakers. 
    • Appointments: Allow attendees to set up meetings with other participants with similar interests. Simplify staff schedule to avoid double bookings. Provide high-quality leads to exhibitors and sponsors by connecting them to the right attendees. Closely track schedule changes, attendee preferences, overall participation between employees, attendees and exhibitors and profile updates. 
    • Onsite Solutions: Provide contactless check-in and offer badge printing to avoid waiting in long queues for events. Give attendees an engaging experience through creative mobile apps. Ensure rooms aren’t overly crowded and offer various available safety options. 
    • Budget Management: Accurately collect budget information and eliminate hassles with tracking funds. Create budget templates to maintain consistency. Devise savings formulas for efficient calculations in the organization. 
    • Access Portal: Use customized online questionnaires to avoid excessive paperwork and enhance efficiency. Upload guidelines and policies on the platform, ensuring everyone is on the same page. List upcoming events with essential details for everyone to see. 
    • Online Survey: Ask questions to collect accurate information and feedback. Use a standard survey to get better results and identify the team’s performance during events programs. Segment data to thoroughly understand the feedback from attendees, exhibitors and staff members. 
  • Exchange:  
    • Elite Meetings Alliance: Meet on a one-to-one basis with suppliers for increased exposure. Forge strong bonds with suppliers and other event professionals. Earn CE credits to attain a CMP certification. 
    • Diagramming And Seating: Create and edit floor plans with just a couple of clicks. Check safety standards instantly and make the changes. Visit the virtual venue in 3D. Ask stakeholders to comment and give feedback on the layout. Manage attendees’ requirements easily and integrate with the event registration tool to keep an eye on updates. 
    • Room Block Management: Allow attendees to book rooms during registration using Passkey. Get information regarding room availability, pickup rates and status of room blocks. Automate hotel bookings to save time. Directly pass booking information into a particular hotel’s reservation system, eliminating the need to maintain spreadsheets. 
    • Travel Management: Access the best transient rates in an instant from over 100,000 hotels. Get insights into the organization’s entire expenditure on travel, facilitating competitive hotel prices. Create a hotel directory for corporate travelers to refer to while booking. Ensure the company gets negotiated rates by comparing them across commercial websites. 
  • Supplier And Venue Solutions:  
    • Website Solutions: Use realistic 3D versions of spaces to show prospects what they can expect. Update layouts, create new ones, save templates and work according to safety guidelines. Allow stakeholders and customers to stay on the same page by using collaborative tools. 
    • Advertising: Reach more than 88,000 planners using advertising. Engage effectively with planners interested in acting promptly and keeping events simple. Market to innumerable couples using Wedding Spot. 
    • Request For Proposal Management: Respond quickly with the best available proposals. Choose from a wide array of customized templates and modify as per requirements. Set customer alerts that enable automatic selection of leads. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  You must update various places on the backend before they show up. 
  •  Unintuitive system and outdated help articles. 
  •  Little room for creativity in web or email design. 
  •  Slow data processing.
  •  Inflexible website building capabilities. 

Suite Support

mail_outlineEmail: No information is given.
phonePhone: (866) 318-4358.
schoolTraining: Various training courses are available on the website.
local_offerTickets: Not available.
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