Aconex Reviews & Pricing

by Oracle America | Founded 1977, Santa Clara, CA

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Overview Pricing Benefits Reviews Features

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What is Aconex?

Industry Specialties: Construction and engineering

Aconex, along with Oracle Construction and Engineering Cloud, serves as a comprehensive tool for construction project delivery and management. Designed for delivery teams and owners, it helps increase control and visibility, connect teams and reduce risk. It connects teams and project members, streamlines time-intensive tasks, promotes collaboration and encourages data visibility. It lets users increase efficiency in construction and design coordination, cost, field and document management, and project control.

All project members can interact and participate in an operation’s phases. The data and connected processes it offers help project managers make educated decisions and prevent issues before they occur.

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User Sentiment

Based on 437 reviews:

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Aconex Pricing

Based on our most recent analysis, Aconex pricing starts in the range of $500 - $1,000.

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Starting From: Undisclosed
Pricing Model: Quote-Based
Free Trial: No

Training Resources

Aconex is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Aconex:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Aconex Benefits and Insights

Why use Aconex?

Key differentiators & advantages of Aconex

Store Data Safely: Store iterative versions of designs and documents that can be safely recalled at any time as they are stored on the cloud.
Stay On Track: Automates schedule synchronization and numerous other administrative processes to help keep projects moving.
Minimize Delays: Provide users with early warnings about possible problems from any project level with accessible dashboards. Identify problems before they happen so that projects can continue without delay.
Save time: A connected environment lets team members pose questions, get answers and study designs from a single source of truth. Quick communication allows users to find what they need and receive valuable feedback.
Gain Data Insight: Project managers can benefit from a bird’s-eye view of daily activities on multiple job sites.
Easy Handover: Supports risk mitigation, delivery oversight and easy handover for project owners.
Encourages Collaboration: Provides environments for process standardization and project controls and delivery to encourage collaboration between teams.

Industry Expertise

Oracle’s Aconex platform is trusted by thousands of project managers from a variety of construction and engineering industries. Aconex has been used in over 70 countries and over 80,000 user organizations.

Aconex Reviews

Average customer reviews & user sentiment summary for Aconex:

437 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Aconex reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User Friendly: The system is easy to use and intuitive, as noted by approximately 85% of users who mention the system’s usability.
Functionality: The system offers a robust suite of document management tools for the construction industry, as reported by 67% of the users who mention the functionality of the product.
Document Management: Users like its document management features as it lets them utilize it for document repository and control, as stated by 87% of the users that spoke about document management.
Support: Support teams are responsive, as reported by 66% of the users who mention support.

Cons

Permission Management: Nearly 80% of the users who mention user permissions say that if required permissions are not set correctly, users may be able to access unauthorized or unrelated documents, creating security vulnerabilities.
Learning Curve: 100% of the users who talked about how easy it is to learn state that using all its features may be difficult and may require additional training.
Mobile App: Almost 66% of the users who talk about its mobile application say that it isn’t always seamless or better than relying on email.

Researcher's Summary:

Oracle Aconex is suitable for large engineering and construction projects, though not so much for smaller operations. Its document management feature impressed most of its users, though many think that its interface isn’t easy to navigate. It does not support cut and paste from external documents to a message. Since it is a web-based module, the efficiency of this application depends on internet connectivity. Users liked that documents could be exported to Excel sheets. Some users complained that it wasn’t very reliable as a system and that they had to continuously refresh the page to make it work.

Key Features

Document Management: Manage all project documentation with no limitations on size or type of file. Custom permissions can be set on a per-document basis to allow only those with a reason to edit. Version control ensures users are always up to date when working on project documents.
BIM Management: Collaborative features allow team members to view, edit and annotate models of projects. Coordinating design teams allows for better feedback on model changes, quicker turnaround on changes and a more efficient project.
Budget Automation: Leverage CPI and SPI for better cost forecasting. Automate billing processes to save time and mitigate errors. Gain visibility into project performance with variance analysis.
Quality and Safety Processes: Create custom health and safety checklists, punch lists and more to keep project sites in compliance with safety standards. Capture problem data as it arises and customize issue tracking to focus on areas that need improvement.
Customizable Workflows: Import successful custom workflows directly into a dashboard.
Mobile Accessibility: Access critical project data via smart devices through mobile apps.
Forms and Communications: Standardized processes support project-wide visibility and access. Track communications and progress, avoid bottlenecks and lower RFI turnaround period.
Cost Management: Track project and portfolio performance with variance analysis and cost tracking in real-time. Provides visibility into forecasts, budgets and projective outcomes to take corrective action.

Limitations

Some of the product limitations include:

It has a lot of glitches and errors.
Finding relevant files may be difficult.
Service maintenance causes the system to go offline during peak usage hours.

Suite Support

Email: Specialists are available at all times to respond to support emails.

Phone: Oracle has specialists on call in accordance with time zones across the world.

Training: Professionals are available for training and certification.

Tickets: Oracle’s Aconex support website has the ability to receive and respond to support tickets. Experts are available at all hours to respond to questions.