Contractors Cloud Reviews & Pricing

by ThinkUp Technologies | Founded 2011, Annandale, MN

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Overview Pricing Benefits Reviews Features

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What is Contractors Cloud?

Industry Specialties: Serves contractors in a variety of industries

Contractors Cloud is a cloud-based platform with a focus on lead and sales management for contractors. It is highly customizable to meet the various requirements of a business while providing boosted communication between clients and team members.

Manage expenses and financial information while receiving up-to-date notifications on the progress of any given project. It supports estimating, vendor and client portals, numerous integrations, automated workflows, production scheduling, materials ordering and more.

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User Sentiment

Based on 32 reviews:

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Contractors Cloud Pricing

Based on our most recent analysis, Contractors Cloud pricing starts at $50 (Monthly).

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Starting From: $50
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Contractors Cloud is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Contractors Cloud:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Contractors Cloud Benefits and Insights

Why use Contractors Cloud?

Key differentiators & advantages of Contractors Cloud

Helpful Integrations: Contractors Cloud offers integrations with Google Calendar and Email, CompanyCam, HailWatch, Eagleview, Signeato and Quickbooks.
Save Time: Users can leverage powerful automation tools to set up alerts, create document templates, send emails and more. Reclaim valuable time by cutting out unnecessary tasks. Projects automatically update as they move forward so that everyone is always on the same page. Field data auto-populates with the required information throughout projects.
Customizable: Contractors Cloud can be customized to fit the needs of your business with customizable permission, alerts, document templates, materials lists, event designations and more.
Boost Communication: Increase collaboration with dashboards built for internal communication, calendar invites, portals and messaging services.
Mobile Access: Users can access project information from anywhere with internet-enabled phones, tablets and computers. Photo and file uploading is also available from mobile devices along with on-the-go project creation.
Increase Performance: With over 30 built-in reports, Contractors Cloud puts the relevant information in the user’s hands to make informed business decisions. Production stats and performance reports with custom filters help give users an overhead view of how a project is progressing.
More Financial Visibility: Ensure financials are organized and up to date with expense and payment tracking, claim monitoring, profit & loss interfaces and customizable invoices.

Industry Expertise

Contractors Cloud supports numerous clients including high-profile customers like Google.

Contractors Cloud Reviews

Average customer reviews & user sentiment summary for Contractors Cloud:

32 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Contractors Cloud reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Feature-Rich: Contractors Cloud offers a wide array of tools such as a customer portal and integrations with companies like EagleView and ABC.
Adaptable Design: The software is designed to be highly adaptable and integrates well with other software, making it suitable for various business needs.
Seamless Integrations: It integrates with tools like CompanyCam and SalesRabbit, which can streamline operations and boost efficiency for users.

Cons

Customer Support: Users have reported experiencing difficulties with customer support, describing it as "not great".
Usability: Some users have found the platform to be difficult to navigate and not user-friendly, particularly criticizing its layout and lack of intuitive flow.
Mobile App: The mobile version of the software has been a point of contention for some users, who have described it as "weak" and difficult to use effectively in the field.

Researcher's Summary:

Is Contractors Cloud the right software to help your business weather the storm? User reviews from the past year present a mixed bag. While many appreciate the software's comprehensive functionality, particularly its robust feature set that includes QuickBooks integration, custom commission structures, and vendor and customer portals, some find its customer support inconsistent. This inconsistency can be frustrating for users who rely on timely assistance. Contractors Cloud is praised for its ability to automate processes, increasing accountability and making it a valuable tool for contractors looking to streamline operations. For instance, users highlight the software's ability to track projects from lead generation to final invoicing, including a profit and loss statement for each project. However, the lack of a mobile app is a significant drawback for some, limiting accessibility and ease of use in the field. Ultimately, Contractors Cloud is best suited for businesses seeking a feature-rich CRM with customization options, but those requiring reliable customer support and a seamless mobile experience might want to explore alternatives.

Key Features

Vendor and Customer Portals: Contractors Cloud gives vendors and customers separate portals to handle their important tasks. Vendors can upload pictures and files, provide invoices, find work orders and send notifications as needed. Customers can view invoices, track the progress of projects, see pictures and more.
Estimating and Proposal Tools: Users can create digital proposals and estimations with the ability to upload all required pictures and documents.
Automated Workflows: Users can leverage automation tools to track projects, boost accountability, and automate unique processes to save time and cut down on input errors.
Custom Commissions: It provides tools that take specific requirements into consideration to create adaptable commission structures. Notifications can be created and set to notify employees once commission payout requirements are met.
Materials Orders and Production Schedules: Users can create material orders and track production as projects continue. Scheduling tools ensure that the right teams are in the right place to handle assigned tasks.

Suite Support

Email: Customers receive a dedicated Client Success Team as well as access to email support.

Phone: Users can call (320) 261-5224 to speak to an agent. Paying customers are provided with dedicated support lines.

Training: Users can leverage personalized virtual training courses and an extensive searchable knowledge base to increase their proficiency with the system. There is also a built-in “Getting Started” Dashboard available to guide new users.

Tickets: Users can navigate to Contractors Cloud contact form to submit tickets.