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#66

CINC is ranked #66 in the IT Ticketing Systems product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

CINC Pricing

Based on our most recent analysis, CINC pricing starts at $900 (Monthly).

Price
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Starting From
$900
Pricing Model
Monthly
Free Trial
No

Training Resources

CINC is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CINC:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CINC Benefits and Insights

Why use CINC?

Key differentiators & advantages of CINC

  • CINC AI: Leverages AI capabilities in partnership with Structurely to convert leads more effectively through text by incorporating more human-sounding, well-structured and better-scripted messages for lead generation. 
  • CINC Agent App: Offers a dedicated app for iOS devices that sends alerts for property searches based on search information. It saves past search information and creates alerts to eliminate the effort required for a fresh search. 
  • Success Coaching: Provides a community of leaders to guide and coach organizations on various success factors. The video library offers focused training sessions from leading professionals along with personalized coaching through dedicated client service advisors. 
  • Demo Request: Offers a free demo that helps prospects understand how to use the platform’s functionality to nurture and convert long-term leads into customers. 
  • Property Listing: Real estate professionals can list their property and gain access to the prices and inventory available on the free, exclusive property listing service. Includes mapping properties. 

Industry Expertise

The vendor caters to the real estate industry and has delivered about 3,000,000 leads, sold 177,000 homes and reduced the lead cost for real estate clients by 20% in a year.

CINC Reviews

Based on our most recent analysis, CINC reviews indicate a 'good' User Satisfaction Rating of 73% based on 42 user reviews from 1 recognized software review sites.

User satisfaction level icon: good

42 reviews

73%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of CINC reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Lead Generation: CINC offers a variety of tools to help real estate agents generate leads, including landing pages, social media marketing, and email marketing.
  • Lead Management: The platform provides a centralized location for agents to manage their leads, track their progress, and communicate with them.
  • Transaction Management: CINC offers features to help agents manage their transactions, such as e-signature, document storage, and task management.
  • Reporting and Analytics: The platform provides agents with insights into their business, such as lead generation, conversion rates, and marketing performance.
  • Integrations: CINC integrates with a variety of other business tools, such as email marketing platforms, social media platforms, and accounting software.

Cons

  • Steep Learning Curve: CINC's interface can be overwhelming for new users due to its extensive features and functionalities. This complexity can lead to a longer onboarding process and require additional training or support.
  • Cost: CINC's pricing structure may be a deterrent for smaller businesses or those with limited budgets. The platform's cost can increase significantly as you add more users or require advanced features, making it less accessible for some organizations.
  • Customization Limitations: While CINC offers some customization options, users have reported limitations in tailoring the platform to their specific workflows or branding requirements. This lack of flexibility can hinder the ability to fully integrate CINC into existing business processes.
  • Customer Support: Some users have expressed concerns about the responsiveness and effectiveness of CINC's customer support. Delays in resolving issues or obtaining assistance can impact productivity and user satisfaction.

Researcher's Summary:

CINC users frequently highlight its robust customer relationship management (CRM) capabilities, particularly its lead generation and nurturing tools. The platform's ability to automate follow-up communications and track lead engagement is a major selling point for busy real estate professionals. Users also appreciate CINC's website and landing page builder, which simplifies the process of creating a professional online presence. However, some users find the interface to be clunky and outdated, and the learning curve can be steep for those new to CRM software. CINC's pricing structure is also a point of contention, with some users feeling that the cost is too high for the features offered. Compared to competitors like BoomTown and Real Geeks, CINC stands out for its comprehensive marketing automation features and its focus on lead generation. However, it may not be the best choice for those seeking a more user-friendly or affordable option. Ultimately, CINC is best suited for established real estate teams and brokerages with the budget and resources to invest in a powerful CRM platform.

Key Features

  • Pipeline Stage: Reflects the current stage of leads in the pipeline across the buying cycle. Identifies new leads, sorts leads based on contact attempts and scheduled appointments, highlights conversions, pinpoints under contract leads and more. 
  • Lead Engagement: Filter by property alerts, unengaged leads and unengaged emails. Identify and work on securing leads leaking through the sales funnel by removing stained emails, updating mass messaging, sending lead reminders and updating property alerts. 
  • Lead Merging: Merge leads by automatically filtering and searching leads with similar last names. The discarded leads appear in the leads dashboard for further action. 
  • Lender Page: Provides unified information about lenders — view their contact information, additional personal information and highlights. Quickly directs leads to the lender website where they can view financing information and pre-approved application requests. 
  • Auto Tracking: Automatically bifurcates and adds leads on the right follow up track based on buying personalities. Grants complete control over follow-ups, template building, permissions, auto track sequence, and calendar and checklist auto tracking. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Client data is information-heavy. 
  •  Add-ons are not budget-friendly. 

Suite Support

Support is available Monday to Friday from 9:30 a.m. — 7 p.m. EST. The vendor also offers live chat support through the website.

mail_outlineEmail: [email protected].
phonePhone: 855-246-2717.
schoolTraining: Offers a CINC academy that includes webinars, tips and a product help center for setting up the system. Refer to the CINC community and blogs for additional help.
local_offerTickets: Raise tickets through the contact section on the vendor website.
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