Ring.io Reviews & Pricing

Key Features

• Access Controls/Permissions
• Activity Dashboard
• Activity Tracking
• Agent Interface
• Alerts / Escalation
• Alerts/Notifications
• API
• Archiving & Retention
• Audio / Video Conferencing
• Auto-Dialer
• Automated Attendant
• Automatic Call Distribution
• Blended Call Center
• Call Center Management
• Call Conferencing
• Call Disposition
• Call List Management
• Call Logging
• Call Monitoring
• Call Queues
• Call Recording
• Call Reporting
• Call Routing
• Call Screening
• Call Tracking
• Call Transfer
• Caller ID
• Campaign Management
• Chat/Messaging
• Commenting/Notes
• Communication Management
• Computer Telephony Integration
• Conferencing
• Contact Database
• Contact Management
• CRM
• Customer History
• Customizable Caller ID
• Customizable Fields
• Customizable Reports
• Dashboard
• Data Import/Export
• Deal Management
• Electronic Faxes
• Email Management
• Email Templates
• Fax Management
• For Contact Centers
• Goal Setting / Tracking
• Inbound Call Center
• Interaction Tracking
• IVR / Voice Recognition
• Lead Capture
• Lead Distribution
• Lead Management
• Manual Dialer
• Mobile Access
• Mobile App
• Monitoring
• Multi-Channel Communication
• Multi-User Collaboration
• Multiple Parties
• On-Demand Recording
• Onboarding
• Open Database Design
• Outbound Call Center
• PBX
• Performance Management
• Performance Metrics
• Phone Key Input
• Power Dialer
• Pre-recorded Messages
• Process/Workflow Automation
• Progressive Dialer
• Queue Management
• Real Time Analytics
• Real Time Data
• Real Time Monitoring
• Real Time Reporting
• Real-time Updates
• Recording
• Reminders
• Reporting & Statistics
• Reporting/Analytics
• Ring Groups
• Role-Based Permissions
• Sales Pipeline Management
• Sales Reports
• Sales Trend Analysis
• Screen Sharing
• Search/Filter
• SIP Trunking
• SMS Messaging
• Task Management
• Telemarketing Management
• Training Management
• Transfers/Routing
• Two-Way Audio & Video
• Video Conferencing
• Virtual Extensions
• Virtual Voicemail
• Voice Customization
• Voice Mail
• VoIP
• VoIP Connection
• Workflow Management