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What is Lucidchart?

Industry Specialties: Serves all industries

Lucidchart is a cloud-based collaborative planning program that breaks down information and processes into flowcharts. It offers various templates such as flow charts, floor plans and Venn diagrams for customization and implementation. These charts can manage workflow and provide insights for spotting inefficiencies within procedures. It provides a space to organize team members and track the progress of workplace ideas in one hub.
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#2

Lucidchart is ranked #2 on the top 10 Diagram Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

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Lucidchart Pricing

Based on our most recent analysis, Lucidchart pricing starts at $8 (Monthly, Freemium).

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Price
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Starting From
$7.95
Pricing Model
Monthly, Freemium
Free Trial
Yes, Request for Free

Training Resources

Lucidchart is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Lucidchart:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Lucidchart Benefits and Insights

Why use Lucidchart?

Key differentiators & advantages of Lucidchart

  • Optimize Processes: Make systems in projects and processes more efficient through by breaking down individual steps. 
  • Refine Organization: Create clear diagrams to communicate and sync workflows of team members. Collaborate in real time with cloud-based data sharing among team members. 
  • Well-Rounded Planning: Use diagrams for every part of a department’s structure and progress. Streamline technical systems, event planning, customer analysis and employee management. 
  • Intuitive Setup: Decrease rollout lagtime and learn basic program functions quickly without extensive program training. Utilize the program’s simple layout to organize materials. 
  • Increased Strategy: Improve business planning with convenient templates and charts designed for specific industries such as education and operations. 

Industry Expertise

This program serves businesses of all sizes operating in any industry but offers specific templates for certain industries like engineering, sales and IT.

Lucidchart Reviews

Average customer reviews & user sentiment summary for Lucidchart:

User satisfaction level icon: excellent

8099 reviews

91%

of users would recommend this product

Lucidchart has a 'excellent' User Satisfaction Rating of 91% when considering 8099 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Lucidchart reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Interface: Many users find Lucidchart's drag-and-drop interface easy to learn and use, enabling quick creation of diagrams without a steep learning curve.
  • Versatility: Lucidchart offers a wide range of templates and shapes, making it suitable for various diagrams, including flowcharts, org charts, network diagrams, and more, catering to diverse project visualization needs.
  • Collaboration Features: Real-time collaboration allows team members to work on diagrams simultaneously, enhancing communication and productivity during project planning and execution.
  • Integrations: Lucidchart integrates with popular project management and productivity tools, such as Asana, Jira, and Slack, streamlining workflows and data sharing across platforms.

Cons

  • Limited Project Management Features: Lucidchart's strengths lie in diagramming and visualization, not in comprehensive project management. Features like Gantt charts and resource management are either basic or missing, making it less suitable for complex projects.
  • Learning Curve: The interface, while visually appealing, can have a steep learning curve for new users due to its extensive features and customization options. This can lead to frustration and a longer onboarding process for teams.
  • Collaboration Challenges: Real-time collaboration can sometimes be laggy, especially with larger teams or complex diagrams. This can hinder productivity and make it difficult to work together seamlessly on projects.

Researcher's Summary:

Lucidchart has garnered positive feedback for its user-friendly interface and extensive features, making it a popular choice for businesses seeking to enhance communication and collaboration. Users appreciate the software's intuitive drag-and-drop functionality, which simplifies the creation of diagrams, flowcharts, and other visual representations. The wide range of templates and customization options available further contribute to its appeal. Lucidchart's collaborative features, such as real-time editing and commenting, facilitate seamless teamwork and streamline project management processes.

However, some users have noted that Lucidchart can experience occasional slowdowns, particularly when handling large or complex projects. Additionally, while the software offers a comprehensive set of features, it may lack certain specialized functionalities found in niche diagramming tools. Despite these limitations, Lucidchart's affordability, ease of use, and versatility make it a compelling option for businesses of all sizes. Its ability to integrate with popular productivity tools, such as Google Workspace and Microsoft Office, further enhances its value proposition.

Lucidchart: Charting a course to clarity! Overall, Lucidchart is well-suited for teams and organizations looking to improve visual communication, streamline workflows, and foster collaboration. Its intuitive interface, extensive features, and affordability make it an attractive choice for businesses seeking a comprehensive diagramming solution.

Key Features

  • Process Maps: Simplify complex projects and tech systems by breaking them down into diagrams with actionable steps. 
  • Data Importation: Introduce intelligent diagramming to plans by importing CSV files or spreadsheets into individual chart blocks. Use data linking and auto-visualization with imported data to make dynamic charts based on unique input. 
  • Organizational Filters: Filter cloud diagrams by region, resources and instances to isolate and identify data trends. Find patterns and share insights with team members. 
  • Integrations: Use the program with Mac, Linux and Windows. Integrate diagrams with popular workplace programs like Dropbox, Slack, Google Suite and Microsoft Office. 
  • Diverse Content: Choose from a vast library of assets, such as shapes and tables, to add depth and specificity to charts and maps. Attach text, image and multimedia files to individual blocks and projects to add detail and context to projects. 
  • Custom Planning Experience: Create custom flowcharts utilizing a wide range of tools and signifiers. Tailor charts to fit any goal with color coding, functions, different shapes and adjustable structures.
  • Manage Roles: Assign and adjust responsibilities individually, by project or department. Use integrated chat boxes and collaborative cursors to work with other team members in real time. 
  • Project Definition: Create solid communication, planning and follow through using a diverse set of visualization tools incorporated into the diagram. Use simplifying diagrams to map out extensive company goals and visualize employment structures within the workplace. 
  • Thoughtful Software: Avoid timely software updates with automatically integrated software that updates weekly. 
  • Certified Security: Keep information and projects secure with verified security measures such as a SOC 2 audit as well as numerous certified privacy shields. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Limited features and different projects available in free version. 
  •  Complex charts are difficult to edit. 
  •  UI learning curve. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: Information not available.
schoolTraining: Continue technical learning with training labs and community forums.
local_offerTickets: Information not available.
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