Datto SIRIS Reviews & Pricing

by Datto | Founded 2007, Norwalk, Connecticut

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What is Datto SIRIS?

Industry Specialties: Healthcare, Financial services.

Datto SIRIS is a comprehensive software solution designed to manage Business Continuity and Disaster Recovery (BCDR) tasks. It offers robust data protection through automated backups, rapid recovery options, and seamless integration with cloud storage. This software is particularly well-suited for small to medium-sized businesses across various industries, including healthcare, finance, and legal sectors, due to its reliability and ease of use.

One of the standout benefits of Datto SIRIS is its ability to perform instant virtualization, allowing businesses to quickly resume operations after a disruption. Additionally, it features ransomware detection, ensuring data integrity and security. Users appreciate its intuitive interface and the efficiency of its backup and recovery processes.

Compared to similar products, Datto SIRIS is praised for its comprehensive support and robust feature set. Pricing details are typically customized based on specific business needs, so it's advisable to contact SelectHub for a tailored quote.

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User Sentiment

Based on 83 reviews:

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Datto SIRIS Pricing

Based on our most recent analysis, Datto SIRIS pricing starts at $1,200 (One-Time).

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Starting From: $1,200
Pricing Model: One-Time
Free Trial: Yes, Request for Free

Training Resources

Datto SIRIS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Datto SIRIS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Datto SIRIS Benefits and Insights

Why use Datto SIRIS?

Key differentiators & advantages of Datto SIRIS

Rapid Recovery: Minimize downtime with near-instantaneous recovery options, ensuring business operations resume quickly after an incident.
Comprehensive Data Protection: Safeguard critical business data with automated backups and advanced encryption, reducing the risk of data loss.
Scalability: Easily scale your backup and recovery solutions as your business grows, without the need for significant infrastructure changes.
Cost Efficiency: Reduce costs associated with traditional backup solutions by leveraging Datto SIRIS's all-in-one platform, which includes hardware, software, and cloud storage.
Ransomware Detection: Proactively identify and mitigate ransomware threats with built-in detection tools, protecting your business from costly cyberattacks.
Cloud Integration: Seamlessly integrate with cloud services for off-site backups, providing an additional layer of security and redundancy.
Automated Testing: Ensure backup integrity and reliability with automated testing, giving you confidence that your data can be restored when needed.
Regulatory Compliance: Meet industry-specific compliance requirements with comprehensive reporting and audit trails, simplifying regulatory adherence.
Unified Management: Manage all backup and recovery tasks from a single, intuitive interface, streamlining administrative efforts and reducing complexity.
24/7 Support: Access expert technical support around the clock, ensuring any issues are resolved promptly and effectively.
Hybrid Cloud Architecture: Benefit from the flexibility of a hybrid cloud model, combining on-premises and cloud-based solutions for optimal performance and reliability.
Instant Virtualization: Quickly virtualize backups locally or in the cloud, allowing for immediate access to critical systems and applications during a disaster.
Data Deduplication: Optimize storage efficiency with advanced deduplication technology, reducing the amount of data stored and lowering costs.
Granular Recovery: Restore individual files, folders, or entire systems with precision, minimizing data loss and disruption to business operations.
Customizable Retention Policies: Tailor backup retention policies to meet your specific business needs, ensuring data is retained for the appropriate duration.

Industry Expertise

Datto SIRIS is a high-end backup and disaster recovery solution designed specifically for Managed Service Providers (MSPs) who need robust cybersecurity features and enterprise-level business continuity capabilities. It's ideal for medium to large businesses that require comprehensive data protection and fast recovery times.

Datto SIRIS Reviews

Average customer reviews & user sentiment summary for Datto SIRIS:

83 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Datto SIRIS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Reliable Backups: Datto SIRIS is known for its consistent backups, with some users experiencing hourly backups and fast server recovery times.
User-Friendly: The platform is designed for ease of use, featuring a simple setup and maintenance process. Its image-based approach ensures straightforward restores, giving users confidence in their backups.
Feature-Rich: Datto SIRIS offers a comprehensive set of features, including ransomware detection, instant virtualization, and flexible restore options. It supports both on-premise and offsite recovery, catering to diverse business requirements.
Strong Support: Datto SIRIS is known for its responsive and helpful support team, which is based in the United States.

Cons

Support Inconsistencies: While generally well-regarded, Datto SIRIS support can be inconsistent, with some users experiencing slow response times and issue resolution.
Web Interface Shortcomings: The web interface has been criticized by some users for being less intuitive than it could be, impacting ease of management.
Occasional Windows Update Disruptions: Some users have reported experiencing temporary disruptions to their systems caused by Windows Updates, highlighting a potential vulnerability.

Researcher's Summary:

Is Datto SIRIS the serious choice for your business continuity needs? Datto SIRIS consistently earns high praise for its dependable backup and recovery capabilities, particularly its hourly backups and instant virtualization, which are crucial for minimizing downtime and ensuring business continuity. Users specifically highlight its effectiveness in mitigating ransomware threats, a critical concern in today's digital landscape. The platform's intuitive interface and straightforward setup process, including easy client integration, make it user-friendly even for those without extensive technical expertise.

However, some users have reported issues with the Bare Metal Restore (BMR) function, suggesting room for improvement in this area. Additionally, while generally praised, the support team has faced criticism from some users regarding responsiveness and the speed of technical support ticket resolution. While costlier than some competitors, many users find the comprehensive feature set and reliability of Datto SIRIS justify the price tag, especially considering the potentially devastating impact of downtime on a business.

Overall, Datto SIRIS emerges as a robust and reliable BCDR solution, particularly well-suited for businesses that prioritize strong ransomware protection, rapid recovery times, and ease of use. Its strengths in these areas make it a valuable investment for organizations seeking to safeguard their data and ensure business continuity in the face of potential disruptions.

Key Features

Notable Datto SIRIS features include:

Instant Virtualization: Enables rapid recovery by virtualizing backups locally or in the cloud, minimizing downtime.
Inverse Chain Technology: Ensures that the most recent backup is always a full backup, simplifying the recovery process and reducing the risk of data corruption.
Screenshot Verification: Automatically verifies the integrity of backups by booting them as virtual machines and capturing screenshots, ensuring backups are viable.
Hybrid Cloud Architecture: Combines local and cloud-based storage to provide robust data protection and quick recovery options.
Ransomware Detection: Monitors backups for signs of ransomware, alerting administrators to potential threats and enabling swift action.
Backup Insights: Offers detailed analytics and reporting on backup status, changes, and trends, aiding in proactive management.
Advanced Encryption: Utilizes AES-256 encryption both in transit and at rest, ensuring data security and compliance with industry standards.
Centralized Management: Provides a single pane of glass for managing all backups, simplifying administration and oversight.
Granular Recovery: Allows for the restoration of individual files, folders, or entire systems, offering flexibility in recovery scenarios.
Cloud Deletion Defense: Protects against accidental or malicious deletion of cloud backups by retaining deleted data for a specified period.
Bandwidth Throttling: Manages network usage by controlling the bandwidth allocated to backup processes, preventing network congestion.
Chain-Free Backup: Eliminates the need for traditional backup chains, reducing storage requirements and simplifying backup management.
Disaster Recovery as a Service (DRaaS): Provides comprehensive disaster recovery solutions, including failover to the cloud, ensuring business continuity.
NAS Guard: Protects network-attached storage (NAS) devices by backing up their data to the SIRIS appliance, extending data protection to all networked storage.
Multi-Platform Support: Supports a wide range of operating systems and applications, including Windows, Linux, and macOS, ensuring compatibility across diverse IT environments.