BioTrack Reviews & Pricing

by BioTrack | Founded 2010, Fort Lauderdale, FL

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Overview Pricing Benefits Reviews Features

Categories:

What is BioTrack?

Industry Specialties: Serves the cannabis industry

BioTrack (formerly called BioTrackTHC) centralizes processes such as manufacturing, labeling and compliance in a single location. It helps to ensure that cannabis companies don’t oversell products to specific customers, that they adhere to governmental regulations that vary by state and that they include all relevant information on item labels.

It’s unique in that it contains features related to cultivation operations, processing, manufacturing and dispensary POS in one location, rather than requiring users to own multiple disparate systems. It’s also currently the only cannabis ERP option on the market that is deployable both on-premise or through the cloud.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

Product Screenshots and Videos

BioTrack Pricing

Based on our most recent analysis, BioTrack pricing starts at $50 (Monthly).

Get Price Quote

Price: $
$
$
$
$

i
Starting From: $50
Pricing Model: Monthly
Free Trial: No

Training Resources

BioTrack is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for BioTrack:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

BioTrack Benefits and Insights

Why use BioTrack?

Key differentiators & advantages of BioTrack

All-in-one System: BioTrack offers an all-in-one solution that can manage operations from seed to sale. Its system can control cultivation operations, processing/manufacturing and dispensary point-of-sale. This reduces the need for disparate systems to optimize various aspects of your workflow.
Security: The program leverages security standards such as password encryption, two-factor authentication, database encryptions and inactivity timeouts. User permission settings can also be enabled so you know who is viewing what information, and you can segment visibility based on a user’s need to access sensitive data. The system logs every action performed in the solution, so you know how everyone is using it and what they are looking at.
Reports/Data-Driven Insights: BioTrack offers more than 100 reports in its system that are customizable and can be utilized based on your company’s unique needs. If a report that you need isn’t available, the BioTrack team can build it for you. The reports are easy-to-use through their drag-and-drop functionality, which lets you quickly display and export relevant information. You can also develop proprietary reports through SQL with this program. It can export files in PDF, CSV or HTML formats.
Custom Workflows: The program is built to align with your company’s unique workflows. On-Site Assistance team members can come to your place of business to help ensure that your workflows are optimized and seamlessly handled through the program.
Labeling: BioTrack lets you customize labels to convey information such as ingredients, nutrients, compliance requirements and business info. You can feature logos, contact info and other brand information on your labels as well.

Industry Expertise

BioTrack is an ERP solution for companies in the cannabis industry. It supports operations in multiple geographic locations and includes all-in-one functionality related to processes such as cultivation operations, processing, manufacturing and dispensary POS systems.

Synopsis of User Ratings and Reviews

Based on an aggregate of BioTrack reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Compliance: BioTrack integrates seamlessly with various state traceability systems, automating reports and ensuring you stay on top of complex regulations. Think of it as your personal compliance assistant, freeing you up to focus on running your business.
Fewer Errors, More Efficiency: BioTrack integrates with hardware like scales and label printers, minimizing manual data entry and reducing the risk of human error. Imagine slashing data entry time by half – that's more time spent with customers and cultivating your product.
Seed-to-Sale Tracking: BioTrack meticulously tracks your inventory from seed to sale, providing real-time data on everything from plant growth to product sales. It's like having an X-ray vision for your cannabis operation, giving you a clear picture of what's coming in and going out.
Data-Driven Decisions: BioTrack's Cannalytics feature provides insightful reports that can help you identify trends, optimize pricing, and make informed business decisions. It's like having a crystal ball for your cannabis business, helping you predict what your customers will want and when.

Cons

Learning Curve: Some users report BioTrack's interface can be complex for new users, with a steeper learning curve compared to simpler inventory management systems. Imagine it as learning a new language – it might take some time to become fluent in BioTrack's functionalities.
Cost Considerations: BioTrack can be pricier than some competing seed-to-sale solutions, especially for smaller businesses. Think of it as a robust security system – it offers great protection, but comes with a premium price tag.
Potential Downtime: A few users mentioned occasional downtime with BioTrack, which can disrupt operations if your system relies heavily on real-time data. Imagine your inventory management system going offline during peak hours – it can be like a power outage at a critical moment.

Researcher's Summary:

Reviews for BioTrack, a seed-to-sale inventory management software, paint a picture of a powerful tool with a bit of a learning curve. Users appreciate BioTrack's tight integration with state compliance systems, which automates reports and ensures smooth sailing through complex regulations. Imagine BioTrack as a compliance assistant, freeing you up to focus on growing your business instead of paperwork. However, some reviewers mentioned a steeper learning curve compared to simpler inventory management systems. Think of it as robust software with more features, but it might take some time to master all its functionalities.

Another strength highlighted in reviews is BioTrack's ability to minimize errors and boost efficiency. Integration with hardware like scales and label printers reduces manual data entry, a common pain point in seed-to-sale management. One reviewer mentioned slashing data entry time in half – that's more time cultivating high-quality product or interacting with customers. However, BioTrack can be pricier than some competitors, especially for smaller businesses. While BioTrack offers robust features and security, it might not be the most budget-friendly option for every cannabis operation.

Overall, BioTrack seems well-suited for medium to large-sized businesses that prioritize robust features, compliance automation, and data-driven decision making. BioTrack's Cannalytics feature generates insightful reports that can help cultivators and retailers identify trends and optimize their strategies. This can be a game-changer, providing valuable insights into what customers want and when, just like a crystal ball for your cannabis business. While there's a learning curve, the time investment can pay off in the long run for businesses that can leverage BioTrack's comprehensive functionality.

Key Features

Cultivation Operations: The cultivation operations component of BioTrack supports elements such as yield forecasting and genealogy tracking. It collects and measures harvest data to help facilitate larger yields. It can also keep track of cross-breeding, clone potency results and plant genetics. Users can set up customized processes to make weighing wet and dry plant by-products easier, while also grading product quality upon curing. Past harvest data is accessible along with information regarding any applied nutrients or pesticides and strain notes containing information on light and watering cycles.
Processing and Manufacturing: The processing and manufacturing tools can help ensure that your business complies with all necessary regulations and standards. It also supports conversion tracking and retains a chain of custody that logs product notifications, cost per-gram calculations and any recalls. Invoices and purchase orders can be quickly generated through this function along with transportation manifests that contain vehicle, cargo and driver information. You can add details to your inventory items and print relevant information on labels, including expiration dates, ingredients and potency.
Dispensary POS: This capability can apply discounts automatically and supports loyalty points programs. It can create discounts based on factors such as product, time, date and brand. With differing cannabis purchase limits in place across geographic areas, the system can ensure that you don’t over dispense products to your customers by tracking based on equivalency and type. Out-of-the-box CRM functionality in BioTrack includes the ability to target text and email campaigns based on purchase history, favorite products, birthday and more. It also supports automated data entry and customer profiles.
Partner Integrations: Available integrations offer digital menu boards, online ordering and advanced CRM tools. Equipment and hardware are directly integrated into your specialized solution and include printers, scales, terminals, etc. Corporate security partners that specialize in the cannabis industry are also available and can help with secure transport, armed guarding, camera systems and integrated security technology. Official partners include springbig, MainStem, RMBP, Helix TCS and Creative Cannabis Group.
State Integrations: BioTrack is the only cannabis ERP solution that’s completely integrated with all METRC state systems. With this integration, you can report all your compliance data automatically to your respective state’s METRC tracking system, regardless of the license that you hold. The program is also fully integrated with Leaf Data Systems in Washington and the BioTrack state systems for each state.
Deployment Options: This program is available for deployment both on-premise and through the cloud. It’s currently the only option on the market that can be hosted locally. Its cloud offering is highly secure through the use of AWS cloud hosting standards.
Inventory Management: The inventory management function enables you to audit the entirety of your inventory, whether you are producing a wide range of products or just a handful, making sure all data is present and nothing has slipped through the cracks. You can also leverage reports that address compliance requirements and monitor KPIs through this tool. The program is NTEP Certified and allows you to look at and track product details down to the milligram.&nsp;

Suite Support

Phone and email support are available to BioTrack users. For customers that want additional training to increase their knowledge of the system, online video tutorials are readily available for self-paced learning.

Email: Users can ask for technical and training/functionality support online at biotrack.com/contact-us/active-user/. There are buttons on the website where users indicate what type of support they need. After clicking on the relevant support type, you can enter details to receive assistance as soon as possible.

Phone: Technical support can be accessed by dialing 1-844-420-8324. BioTrack hours of operation are Monday - Friday from 10 a.m. until 10 p.m. EST and from Saturday to Sunday from 10 a.m. until 7 p.m. EST.

Training: BioTrack offers video tutorials online through its website. Users can inquire about training on the contact page of the website for additional information. BioTrack representatives are also available to walk organizations through setup, employee training and more through on-site assistance.