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What is Orderful?

Industry Specialties: Serves supply chain industries

Orderful offers a cloud-based SaaS solution that connects the global supply chain with orders and modernizes electronic data exchange (EDI). It allows suppliers and buyers to connect and trade supply chain data in real-time, strengthens complexity and reduces costs. It simplifies the EDI landscape, eliminates EDI errors and adapts to the growing needs of the business.

It offers providers and consumers API connections with numerous channels such as retail platforms, e-commerce sites, warehouses, manufacturers, 3PLs and more. It also simplifies instantly transmitting or exchanging data with a partner network.
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#15

Orderful is ranked #15 in the EDI Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Orderful Pricing

Based on our most recent analysis, Orderful pricing starts at $24 (Monthly).

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Starting From
$24
Pricing Model
Monthly
Free Trial
No

Training Resources

Orderful is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Orderful:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Orderful Benefits and Insights

Why use Orderful?

Key differentiators & advantages of Orderful

  • Connect Once: Eliminates point-to-point mappings and connections. Once companies are connected to the API, users immediately gain access to an expanding network of retailers, manufacturers, carriers, distributors and 3PLs. 
  • Real-Time EDI Data Compliance: Validate the company data in real time with the requirements of the trading partner before doing a transaction. Detecting validation problems proactively speeds up initial onboarding and testing significantly while avoiding charges. 
  • Quick Onboarding: Removes the problem of one-to-one integration by increasing the network of linked trading partners. A partner already connected to the Orderful Network has pre-coded implementation guidelines, pre-set communication channels and test requirements(if any), streamlining the onboarding process. 
  • Real-Time Issue Resolution: Resolves EDI data problems in real-time and provides day-to-day tools for analytical insights. 
  • Agile Supply Chains: Make changes to implementation guidelines, and trading partners get immediate updates in real-time. Buyers can publish changes and make guidelines immediately accessible to all partners on the network. Sellers get real-time updates about trading partner guidelines, allowing them to stay compliant in real-time. 
  • Consolidate Integration: Offers RESTful canonical API support, allowing enterprise application integration to the system. It eliminates point-to-point integration with trading partners. 
  • Add Trading Partner for Free: Request and add partners for free if an EDI trading partner is not on the Orderful Network. All partner communications are handled, and their testing and guidelines requirements are compiled. 

Industry Expertise

It serves suppliers across all industry verticals, from mid to large size enterprises. This includes retail, manufacturing, logistics, health care, finance and more. With over 1000 retailers, 10,000 vendors and 5000 carriers, it acts as the hub of the global network of buyers and sellers.

Orderful Reviews

Average customer reviews & user sentiment summary for Orderful:

User satisfaction level icon: excellent

4 reviews

90%

of users would recommend this product

Orderful has a 'excellent' User Satisfaction Rating of 90% when considering 4 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Orderful reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Improved Visibility: Provides users with clear visibility into all EDI transactions, allowing businesses to closely monitor and manage their supply chain operations in real-time.
  • Simplified Onboarding: Offers a streamlined onboarding process for new trading partners, enabling businesses to connect and begin transacting with partners more swiftly.
  • User-Friendly Interface: Features an intuitive and easy-to-use interface that simplifies EDI management, making it accessible to users with varying levels of technical expertise.
  • Robust Integrations: Offers seamless integration with various ERP and business systems, facilitating efficient data flow between different platforms.
  • Comprehensive Documentation: Provides users with access to thorough documentation and support resources, empowering businesses to troubleshoot issues and maximize the platform's capabilities.

Cons

  • Initial Setup Complexity: Users have reported that the initial setup process can be complicated.
  • Learning Curve: New users may face a learning curve due to the platform's extensive features.
  • Occasional System Stability Issues: Some users have mentioned occasional system stability issues.
  • Documentation Needs Improvement: A few users have expressed a need for more comprehensive documentation.

Researcher's Summary:

Is Orderful truly orderly when it comes to EDI, or does it leave things in disarray? User reviews from the last year paint a largely positive picture of Orderful, particularly highlighting its user-friendly platform and robust integration capabilities. For instance, one user lauded the platform's intuitive design, emphasizing that it simplified onboarding and implementation for their team. Another praised Orderful's seamless integration with their existing ERP system, allowing them to automate their order-to-cash process more effectively than their previous EDI provider. This ease of use and integration capability is critical in the often complex world of EDI, where clunky interfaces and compatibility issues can lead to costly delays and errors.

However, some users expressed a desire for greater customization options, suggesting that Orderful's one-size-fits-all approach may not fully address the unique needs of every business. For example, while the platform excels in standard EDI transactions, some users found it lacking in flexibility for handling specialized document formats or industry-specific requirements. Additionally, pricing was occasionally cited as a potential drawback, with some smaller businesses finding the cost prohibitive. Despite these concerns, the overwhelming sentiment is that Orderful offers a powerful and efficient solution for businesses seeking to streamline their EDI operations.

With its intuitive interface, strong integration capabilities, and responsive customer support, Orderful is particularly well-suited for businesses looking to simplify their EDI processes without extensive technical expertise. Think of it as the difference between wrestling with a tangled mess of wires and plugging into a system that just works. However, businesses with highly specialized EDI needs or limited budgets may need to weigh the platform's strengths against its limitations.

Key Features

  • EDI Dashboard: Provides built-in health checks and reporting for EDI transactions. The dashboard is a collapsible set of graphs that show transaction status and historical distribution at a glance. It offers granular date filters and contextual information; users can move cursors across various parts of graphs for details. 
  • Transaction Dashboard: View all EDI transactions, both inbound and outbound. Users can filter transactions based on status, date, direction, stream, transaction type, business number, trading partner and more. Real-time metrics on the number of transactions and the status of valid vs. invalid transactions can also be viewed. 
  • Relationship Tab: It displays all trading partner relationships (transaction type per trading partner). Users can filter relationships based on active status, transaction type, direction and trading partner. 
  • Trade Request: It formalizes a request to start a new partnership with a trading partner. Once submitted, it gets reviewed, and users can accept or reject based on requirements. 
  • EDI Print-View: Users can preview the print view while filling out forms. Check for errors in transaction data via the new transaction tab. Once selected, errors are displayed both on the form and the print view. Users can click on the error or click ‘start fixing’ to be navigated through the errors and correct them. 
  • Rules Editor: Define transformation rules with Excel-like macros. The rule editor provides a library of transaction data handling functions. Functions are subdivided into several categories depending on the data type or their behaviour, such as string, boolean, array, date-time function and more. 
  • Alert and Notification: Get automatic notifications about incoming or outgoing EDI exceptions. Users can choose which section they want to be notified of from a menu, this option can be changed at any time. 

Limitations

Some of the product limitations include:

  •  It does not offer ASN labels. 
  •  Integration with ERP systems is not seamless. 

Suite Support

Customers can set a date and time to schedule a web conference to talk to an expert. Technical support is available 24/7.

mail_outlineEmail: Users can email [email protected] for support.
phonePhone: Phone support is not provided.
schoolTraining: Orderful support section provides self-learning resources such as how to get started, how to use Orderful’s features, EDI knowledge base, FAQs, API documentation, general knowledge, announcement and articles. It also offers an EDI blog and white papers for training.
local_offerTickets: Users can submit tickets via submit form on the website.
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