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What is Eyefinity EHR?

Industry Specialties: Medical

Eyefinity is a cloud-based software solution used to streamline the healthcare documentation process. Its patient portal helps with managing patient records including appointment scheduling and billing through an integrated dashboard to increase staff productivity and accuracy.

It assists in pre-forming telehealth video exams based on user patterns and customizable templates for a quick charting experience among ophthalmologists and other multi-specialty practitioners.
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#101

Eyefinity EHR is ranked #101 in the EHR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Eyefinity EHR Pricing

Based on our most recent analysis, Eyefinity EHR pricing starts in the range of $100 - $500.

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Free Trial
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Training Resources

Eyefinity EHR is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Eyefinity EHR:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Eyefinity EHR Benefits and Insights

Why use Eyefinity EHR?

Key differentiators & advantages of Eyefinity EHR

  • Coherence: Use customizable and advanced exam templates to finalize records based on user patterns and personal requirements for quick charting and accurate documentation. 
  • Fewer Errors: Eliminate slow, error-prone processes associated with archaic and conventional documentation methods. Use digital tools to maintain patient records and documentation for fewer errors and improved accuracy in terms of invoicing and claim follow-ups. 
  • Reduce Staff Burden: Minimize cognitive burden and save time by streamlining daily operations through electronic forms, e-prescriptions and scheduling modules. 
  • Improve Communication: Enhance patient communication with physicians and staff members through internal electronic systems. Communicate at each step of the treatment process using a secure patient portal. 
  • Enhance Performance Evaluation: Use IRIS integration or a built-in registry to successfully use MIPS for tracking, reporting and performance evaluation. 

Industry Expertise

Serves multi-specialties such as pediatrics, ophthalmology, radiology, substance abuse and chiropractic care for over 30 years. It simplifies patient care complexities by allowing ledger integration, analysis reporting and patient information management. Suitable for healthcare organizations of any size.

Eyefinity EHR Reviews

Average customer reviews & user sentiment summary for Eyefinity EHR:

User satisfaction level icon: good

48 reviews

76%

of users would recommend this product

Eyefinity EHR has a 'good' User Satisfaction Rating of 76% when considering 48 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Eyefinity EHR reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Eye Exams: Eyefinity EHR offers specialized protocols that expedite routine eye exams and documentation, boosting efficiency for practitioners.
  • Seamless Integration: The software integrates with diagnostic equipment and patient portals, simplifying workflows and centralizing patient information.
  • Mobile Accessibility: Doctors can access Eyefinity EHR on smartphones and tablets, enabling documentation during patient consultations or outside the office.
  • Customizable Workflow: The platform's customizable exam templates and smart fields allow practices to tailor the software to their specific needs and preferences.

Cons

  • Documentation for Newer Technologies: Eyefinity EHR falls short in providing adequate documentation for advanced technologies such as OCT angiography and ERG, potentially hindering efficient data recording and analysis for practices utilizing these technologies.
  • System Update Disruptions: System updates, while crucial for software enhancement, can occasionally cause disruptions to Eyefinity EHR's functionality, potentially impacting clinical workflows and patient care.
  • Initial Learning Curve and Occasional Errors: New users may experience an initial learning curve when adapting to Eyefinity EHR, and occasional errors during exam entries have been reported, potentially leading to inaccuracies in patient records or requiring time-consuming corrections.
  • Unreliable Fax Functionality: The integrated fax functionality within Eyefinity EHR has been reported as unreliable by some users, potentially causing delays in communication with labs, insurance providers, or other healthcare entities.

Researcher's Summary:

Is Eyefinity EHR really a sight for sore eyes in the world of electronic health records? Recent user testimonials suggest that it's a strong contender, particularly for practices prioritizing efficiency and streamlined workflows. Users rave about its intuitive interface for documenting routine eye exams, managing prescriptions, and generating customized reports, praising its ability to significantly reduce administrative burden. This focus on streamlining eye care-specific tasks is a key differentiator, with features like smart fields for visual acuity documentation and seamless integration with diagnostic equipment cited as major time-savers compared to more generic EHR systems. However, no software is without its flaws. Some users have reported occasional system errors and hiccups with updates, highlighting the need for ongoing refinement and robust customer support. Additionally, while Eyefinity EHR excels in handling routine eye care tasks, some users have expressed that documentation features for newer technologies could be more comprehensive. Overall, Eyefinity EHR emerges as a robust and specialized solution tailored for eye care professionals. Its strengths lie in its ability to optimize routine tasks, enhance documentation accuracy, and ultimately improve the patient experience. While minor areas for improvement exist, the overwhelmingly positive user feedback suggests that Eyefinity EHR is a valuable asset for practices seeking to enhance efficiency and deliver top-notch patient care.

Key Features

  • Cloud-Based Application: Use cloud technology to access files and records from anywhere across the globe. 
  • Patient Portal: Give clients an intuitive dashboard to self-schedule appointments, view e-prescriptions and book tests and subsequent visits. Use portals to seamlessly bill and provide clients with accurate invoicing statements. 
  • Customizable Dashboard: Omit and create new tabs for an aesthetically pleasing dashboard using customization options. Make changes to calendars and move widgets along with modules to an accessible location. 
  • Claim Tracking: Use advanced analytics to track pending claims that may require follow-ups. Capture records with inaccurate charges and insurance ineligibility to reduce conflicts. 
  • Step-by-Step Direction: Access an intuitive interface with step-by-step instructions for rapidity and efficiency at work. View guidelines on software programming for better understanding and simplified operation. 
  • E-Prescribing: Review patient histories and comprehensive report statements to produce electronic prescriptions and refills. 
  • Exam System: Evaluate and finalize exam records using up-to-date features, customizable dashboards and swift technology. 
  • Interoperable Chart Sharing: Focus on patient charting to give physicians and patients direct access to health reports and healthcare data using CEHRT. Enable effective communication among physicians, pharmacies, patients and staff members with systematic collection methods and accurate analysis. 
  • MIPS Compliance: Minimize audit risk with MIPS to achieve quality reports and enhanced assessment. Enable automatic data submission using built-in registry and IRIS integration. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Post-update bugs take time to solve. 
  •  Updation requires manual processing; It’s not automated. 
  •  May experience downtimes. 

Suite Support

mail_outlineEmail: [email protected] ; [email protected]
phonePhone: (800) 942-5353 Monday to Friday from 6 a.m. to 5 p.m. PST.
schoolTraining: Navigate to the education and support page on the vendor’s website to locate e-learning tutorials, one-on-one private training sessions and educational conferences, including advanced and focused training classes.
local_offerTickets: Submit a ticket from the website’s contact page.
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