Nextech Reviews & Pricing

by Nextech Systems | 1997, Tampa, FL

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Overview Pricing Benefits Reviews Features

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What is Nextech?

Industry Specialties: Medical (serves Ophthalmology, Plastic Surgery, Dermatology, Orthopedics and Medical Spa)

Nextech enables specialty practices to automate and streamline administrative processes and workflows. It aims to drive productivity and revenue while complying with laws to enhance the patient experience.

It offers several solutions, including EMR, practice management, revenue cycle management (RCM), patient engagement and compliance. Key features include billing, automation, compliance, charting and a patient portal.

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User Sentiment

Based on 318 reviews:

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Nextech Pricing

Based on our most recent analysis, Nextech pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Monthly
Free Trial: No

Training Resources

Nextech is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Nextech:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Nextech Benefits and Insights

Why use Nextech?

Key differentiators & advantages of Nextech

Save Time: Minimize time spent creating a schedule with a drag-and-drop interface and streamline the billing process with the RCM module.
Maximize Revenue: Gain visibility across the entire practice with analytics and expedite payments with RCM features that speed up bill collection.
Improve the Patient Experience: Patients can schedule appointments via text message and access their information on the portal. Providers have information such as wait time and test results to elevate provider-patient interaction.
Optimize Administrative Tasks: A simple, automated scheduling and billing process prevents errors.
Reduce Missed Appointments: Automated text message reminders minimize missed appointments, and patients can cancel their appointment via text message.
Improve Provider Performance: Accommodate provider needs and schedules at multiple locations, gain actionable insights through practice performance trends, and speed up documentation with charting capabilities.
Ensure Compliance: A HIPAA-certified cloud data center provides compliance peace of mind. Nextech is also ONC Health IT certified as well as EMV and ICD-10 compliant.

Industry Expertise

Offers solutions for ophthalmology, plastic surgery, dermatology, orthopedics and medical spa, serving more than 11,000 providers and 4,000 practices.

Nextech Reviews

Average customer reviews & user sentiment summary for Nextech:

318 reviews

79%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Nextech reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive Interface: Users appreciate the clean and modern interface, finding it easy to navigate and locate desired features. The system's layout is logical and contributes to a smooth user experience.
Specialization for Ophthalmology: Nextech is specifically designed for ophthalmology practices, offering features and tools tailored to their unique workflows and needs. This specialization eliminates the need for extensive customization or workarounds, enhancing efficiency.
Comprehensive Functionality: The platform provides a wide range of features, including appointment scheduling, patient records management, e-prescribing, image management, and billing tools. This comprehensive suite of functionalities streamlines operations and reduces the need for multiple software systems.

Cons

Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential disruptions to workflow.
Customization Challenges: Tailoring the software to specific workflows or specialties can be difficult, as customization options are limited and often require advanced technical knowledge or assistance from Nextech support, potentially hindering efficiency and user satisfaction.
Integration Issues: Seamless integration with other healthcare systems or software can be problematic, leading to data silos and inefficiencies in information exchange, potentially impacting care coordination and patient management.
Reporting Limitations: Generating custom reports or extracting specific data for analysis can be cumbersome, as the reporting functionality may lack flexibility and user-friendliness, potentially hindering data-driven decision-making and performance tracking.

Researcher's Summary:

Nextech, a comprehensive practice management solution designed to streamline workflows for specialty practices, has elicited a range of feedback from users over the past year. While opinions on the platform's efficacy vary, several recurring themes emerge from user reviews, shedding light on its strengths, weaknesses, and ideal user base.

Nextech's robust features and customizability are frequently cited as major advantages. Users appreciate the platform's ability to adapt to the specific needs of different specialties, with tools for appointment scheduling, billing, and electronic health records (EHR) management. The platform's integration with other software systems is also highlighted as a strength, enabling seamless data exchange and reducing manual data entry. However, some users find the extensive customization options overwhelming, leading to a steep learning curve and implementation challenges.

Nextech's EHR functionality receives mixed reviews. Some users praise its comprehensive features, such as charting, e-prescribing, and patient portal access. Others express concerns about the EHR's user interface, citing issues with navigation and data entry. Additionally, while Nextech offers a mobile app, its functionality is limited compared to the desktop version, which can be inconvenient for users who require on-the-go access.

In comparison to similar products, Nextech stands out for its specialization in serving the needs of specialty practices. Its features and workflows are tailored to address the unique challenges faced by these practices, such as complex billing requirements and specialized clinical documentation. This focus on specialty practices differentiates Nextech from more generic practice management solutions.

Considering its strengths and weaknesses, Nextech appears best suited for larger specialty practices with dedicated IT resources and a willingness to invest time in implementation and training. The platform's extensive features and customizability can provide significant value to these practices, but may overwhelm smaller practices with limited resources.

Key Features

Scheduling Capabilities: View and schedule all providers, procedure rooms, equipment or any combination of resources. Includes multi-provider, multi-location and multi-resource scheduling capabilities, along with limit or warning settings for multiple appointments.
Appointment Tools: Move appointments by cutting and pasting, copying, or dragging and dropping. A first available appointment finder saves time. Automated text messages remind patients of their appointments, and responses automatically update the scheduler.
Charting Capabilities: Quick charting with adaptive templates for different specialties simplify the process. Users can review charts, notes and refill prescriptions from anywhere.
Billing: The revenue cycle management solution streamlines claims management, patient access, and denials and appeals.
Patient Portal: Patients are able to make payments as well as view medical history and insurance information.
Analytics: Access patient data such as demographics and practice performance trends to understand the overall health of the practice and maximize profitability.