Sophos Email Reviews & Pricing

by Sophos | Founded 1985, Abingdon, England

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What is Sophos Email?

Industry Specialties: Education, Finance and banking, Government, Healthcare, Manufacturing, Retail.

Sophos Email is a robust software solution designed to manage email security tasks, including threat protection, data loss prevention, and encryption. It is particularly well-suited for businesses of all sizes, especially those in industries like finance, healthcare, and education, where data security is paramount. The software offers unique benefits such as advanced threat protection, anti-phishing capabilities, and real-time scanning, ensuring comprehensive email security.

One of the standout features of Sophos Email is its use of artificial intelligence to detect and block sophisticated threats. Additionally, it provides detailed reporting and analytics, allowing administrators to monitor and respond to potential security issues effectively. Users have praised its ease of use, seamless integration with existing email systems, and the high level of protection it offers compared to similar products.

Pricing for Sophos Email varies based on the number of users and specific needs, with options for annual or monthly payments. For precise pricing details, it is recommended to contact SelectHub for a tailored quote.

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Sophos Email Pricing

Based on our most recent analysis, Sophos Email pricing starts at $33 (Per User, Annually).

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Starting From: $33.21
Pricing Model: Per User, Annually
Free Trial: Yes, Request for Free

Training Resources

Sophos Email is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Sophos Email:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Sophos Email Benefits and Insights

Why use Sophos Email?

Key differentiators & advantages of Sophos Email

Enhanced Security: Sophos Email provides robust protection against phishing, malware, and ransomware, ensuring your organization's email communications remain secure.
Data Loss Prevention: Prevent sensitive information from being sent outside your organization with advanced data loss prevention (DLP) policies.
Spam Filtering: Reduce inbox clutter and improve productivity by automatically filtering out spam and unwanted emails.
Advanced Threat Protection: Sophos Email uses machine learning and behavioral analysis to detect and block sophisticated threats before they reach your inbox.
Encryption: Ensure the confidentiality of your email communications with seamless encryption options that protect data in transit and at rest.
Compliance Support: Meet regulatory requirements such as GDPR, HIPAA, and PCI DSS with built-in compliance tools and reporting features.
Business Continuity: Maintain access to email during outages or disruptions with automatic failover and email continuity services.
Easy Management: Simplify administration with a user-friendly interface and centralized management console, reducing the burden on IT staff.
Scalability: Easily scale your email security solution to accommodate growing business needs without compromising performance.
Cost Efficiency: Reduce operational costs with a cloud-based solution that eliminates the need for on-premises hardware and maintenance.
User Awareness Training: Educate employees on recognizing and avoiding email-based threats with integrated security awareness training modules.
Detailed Reporting: Gain insights into email security trends and incidents with comprehensive reporting and analytics tools.
Seamless Integration: Integrate smoothly with existing email platforms like Microsoft 365 and Google Workspace for a cohesive security strategy.
Customizable Policies: Tailor security policies to fit your organization's specific needs and risk profile, ensuring optimal protection.
24/7 Support: Access round-the-clock technical support to resolve issues quickly and minimize downtime.

Industry Expertise

Sophos Email is a cloud-based email security solution that is best suited for organizations of all sizes that need a simple and easy-to-use tool to protect against malicious emails. Sophos Email is known for its strong security features and its ability to help organizations identify and block phishing attacks, malware, and other threats.

Synopsis of User Ratings and Reviews

Based on an aggregate of Sophos Email reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Centralized Management: Sophos Email can be managed through Sophos Central, providing a single pane of glass for managing email security alongside other Sophos security products.
Strong Anti-Spam and Anti-Phishing: Users report that Sophos Email is effective at filtering spam and protecting against phishing attacks, with features like AI-powered threat detection and sandboxing.
Easy Email Encryption: Sophos Email offers simple email encryption options, allowing users to easily protect sensitive information.

Cons

Inconsistent Email Handling: Users have reported instances where legitimate emails were incorrectly filtered or quarantined, indicating potential issues with the accuracy of the spam filtering engine.
Subpar Support: Some users have expressed dissatisfaction with the quality and responsiveness of the customer support provided by Sophos, particularly for complex technical issues.
Rudimentary Quarantine Management: The user interface for managing quarantined emails has been criticized for being basic and lacking detailed information about quarantined messages, making it difficult for users to review and release legitimate emails.
Inconsistent Link Rewriting: The link rewriting feature, designed to scan links in emails for security threats, has been reported to be inconsistent, sometimes allowing potentially malicious links to pass through unchecked.

Researcher's Summary:

Is Sophos Email truly sophisticated when it comes to email security? User reviews from the past year suggest a resounding "yes," but with a few caveats. Sophos Email shines in its user-friendliness and integration with the Sophos Central platform, making it a breeze to set up and manage, especially for existing Sophos users. Its robust security features, including anti-ransomware and phishing protection, provide peace of mind by effectively blocking a large majority of threats. Users particularly appreciate the straightforward email encryption, ensuring sensitive information remains confidential.

However, some users have reported inconsistencies in email handling, where legitimate emails are sometimes flagged or quarantined. This can be a nuisance, requiring manual intervention and potentially delaying important communications. Additionally, while generally praised for its ease of use, some users find certain features, like creating allow and block lists, to be less intuitive than they could be. The reporting functionality has also been criticized for lacking granularity, making it difficult to obtain detailed insights into email activity.

Despite these drawbacks, Sophos Email stands out for its comprehensive protection and seamless integration, particularly for businesses already invested in the Sophos ecosystem. Its strengths lie in its robust security measures, user-friendly interface, and unified management platform. However, organizations requiring highly granular reporting or experiencing high volumes of false positives might find these limitations frustrating. Overall, Sophos Email proves to be a strong contender in the email security arena, especially for businesses seeking a user-friendly yet powerful solution deeply integrated within a broader security framework.

Key Features

Notable Sophos Email features include:

Advanced Threat Protection: Utilizes machine learning and behavioral analysis to detect and block sophisticated email threats, including phishing, ransomware, and zero-day attacks.
Anti-Spam Filtering: Employs multi-layered spam detection techniques to filter out unwanted and malicious emails, ensuring a cleaner inbox.
Data Loss Prevention (DLP): Monitors outgoing emails for sensitive information and enforces policies to prevent data breaches and ensure compliance with regulations.
Encryption: Provides secure email communication through automatic encryption of sensitive emails, protecting data in transit and at rest.
Phishing Simulation and Training: Offers tools to simulate phishing attacks and train employees to recognize and respond to phishing attempts, enhancing overall security awareness.
Cloud-Based Management: Centralized, cloud-based console allows for easy management and monitoring of email security policies and incidents from anywhere.
Attachment Sandboxing: Isolates and analyzes email attachments in a secure environment to detect and block malicious content before it reaches the user.
URL Protection: Scans and rewrites URLs in emails to protect against malicious links, ensuring safe browsing for users.
Quarantine Management: Provides users with self-service quarantine management, allowing them to review and release legitimate emails that were mistakenly flagged as threats.
Integration with Office 365 and G Suite: Seamlessly integrates with popular email platforms like Office 365 and G Suite, providing enhanced security without disrupting workflow.
Reporting and Analytics: Delivers detailed reports and analytics on email threats and security incidents, helping administrators make informed decisions and improve security posture.
24/7 Threat Intelligence: Leverages global threat intelligence from SophosLabs to stay updated on the latest email threats and vulnerabilities.