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#61

Shift Agent is ranked #61 in the Automated Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Shift Agent Pricing

Based on our most recent analysis, Shift Agent pricing starts at $17.

Price
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Starting From
$17
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Shift Agent is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Shift Agent:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Shift Agent Benefits and Insights

Why use Shift Agent?

Key differentiators & advantages of Shift Agent

  • Streamline Scheduling: Track operational needs while including personnel requests, employee vacations and preferences. Get best choice recommendations for every shift while keeping leadership in control. 
  • Increase Profit: Use timelines to increase profits through better scheduling. Design labor models and save templates for adjustments and future use. Create lean labor pathways to reduce costs. 
  • Leverage Accessibility: Prevent operational chaos by increasing team flexibility and receiving all requests from one place. Review, approve or deny shift trades, leaves and vacations on-the-fly using any device. 
  • Organize Information Flow: Streamline team communication while sending timely reminders, notifications and alerts. Improve team accountability through transparent information flows and reduce miscommunications by providing access to timebanks, overtime hours, leaves and approval history on-the-go. View hours spent on a specific overtime activity to improve accountability and transparency. 

Industry Expertise

Shift Agent offers employee scheduling and time tracking solutions to industries like healthcare, education, services, manufacturing, IT and more.

Shift Agent Reviews

Average customer reviews & user sentiment summary for Shift Agent:

User satisfaction level icon: good

13 reviews

75%

of users would recommend this product

Key Features

  • Timeline Scheduling: Use a drag-and-drop interface to create, modify and edit weekly schedules. Keep employees in the loop while notifying them about schedule changes. Reduce time designing schedules while helping teams meet goals and budgets. 
  • Shift Management: Use algorithms to create optimal shifts with the best available employees, business requirements and personal preferences. Automatically generate reports outlining schedule profitability while managing staff expectations based on hours worked. 
  • Communication: Send all requests to one place with built-in accountability settings while granting instant approvals. Employees can analyze overlaps, overtime and skill differences before requesting shift swaps or changes. 
  • Shift Notes: Foster seamless collaboration while building company culture by activating shift notes. Employees can attach videos, texts or pictures to transmit information while keeping everyone in the loop. 
  • Mobile App: Create and view schedules, track shifts and make requests using any device. Print schedules while approving shift swaps or changes anytime, anywhere. 

Limitations

This product has the following limitations as of this review’s creation:

  •  UI is confusing. 
  •  Encounters glitches and lag occasionally. 
  •  Initial setup is cumbersome. 
  •  Mobile app offers limited capabilities. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: (770) 744-3840.
schoolTraining: Their site features a knowledge base.
local_offerTickets: Users can submit tickets through their site.
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