When I Work Reviews & Pricing

Key Features

• Employee Scheduling: Create work schedules in one click based on employee availability and eligibility. View team availability, manage time off and track shift trades from one place. Allow employees to pick up and trade shifts while boosting workplace efficiency and productivity. Schedule multiple teams across job sites while preventing unnecessary overtime.
• Time and Attendance: Track attendance, time off and breaks while turning any internet-connected device into an online time clock. Integrate schedules to control costs while applying pay rules. Implement an online time clock with a GPS facility for uniform clock-ins and outs across devices. Let remote employees log in and out using any device while receiving attendance data in real time.
• Timesheets: Record weekly attendance changes into timesheets while setting differential pay rates for multiple positions. Monitor labor costs while auditing time records with labor distribution reports. Audit and approve timesheets from mobile or desktop while preventing overtime before it happens. Configure paid and unpaid breaks on schedule and time clock.
• Shift Planning: Plan, swap and approve shifts using a mobile or desktop while empowering teams to collaborate on schedules. Ensure cost-effective shift coverage while creating schedules that work for the entire team.
• Scalability: Start with a single team or location and scale to multiple teams across geographical locations as per business growth. Schedule multiple teams across various job sites.
• Push Notifications: Send important messages to the entire staff in one go. Employees get email and text alerts for missed logins or outs. Notify all employees when you update or create new schedules.
• Geo Check-In: Use GPS tracking and live map views to ensure that employees log in from their designated job sites. Monitor field staff’s real-time location, eliminating the need for employees to update their locations constantly in the office.

Approach to Common Challenges

• Inconsistent Employee Availability: When I Work allows employees to input their availability directly into the app, making it easier to create schedules that align with everyone's needs.
• Last-Minute Shift Coverage: The platform facilitates open shift bidding and automatic shift assignment, ensuring the filling of vacant shifts quickly.
• Communication Gaps: With built-in messaging and the ability to add task notes to shifts, When I Work promotes clear communication between managers and staff.
• Inaccurate Time Tracking: The mobile app allows employees to clock in and out directly from their devices, eliminating the need for paper timesheets and ensuring accurate record-keeping.
• Large Workforce Management: When I Work offers features like auto-scheduling, recurring shift templates and customizable layouts, streamlining scheduling for businesses with many employees.

Cost of Ownership

• Essentials: Charges $1.50 per user monthly for unlimited scheduling, templates, forecast tools, team messaging, shift swapping and POS integration.
• Pro: Charges $3 per user monthly for roles and permissions management, labor sharing, custom reporting, multi-time zone support, and open shift management.
• Premium: Charges $5 per user monthly for all of the above features, along with API access, webhooks and SAML/SSO authentication.

• Time and Attendance Tracking: This feature requires an extra $2 per location per month on top of your chosen plan.
• Payroll Module: You need to pay an additional $39 per month plus $6 per active employee on your payroll.

Limitations

• It lacks compliance management tools.
• Geofencing shows inaccurate login hours.
• The platform doesn’t support biometric employee logins.
• Desktop and app versions differ significantly.

Demo Resources

• Guided Onboarding: You can answer simple questions about your business, and the platform automatically sets up dashboards to let you start scheduling in no time.
• Training Center: Free blogs and videos help train managers and employees on how to use the software effectively.
• Live Training: The vendor organizes monthly webinars to troubleshoot common issues and discuss best practices, which are available for free.

FAQs