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#12

Bitdefender GravityZone is ranked #12 in the Endpoint Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Bitdefender GravityZone Pricing

Based on our most recent analysis, Bitdefender GravityZone pricing starts at $3 (Per Device, Monthly).

Price
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Starting From
$3
Pricing Model
Per Device, Monthly
Free Trial
Yes, Request for Free

Training Resources

Bitdefender GravityZone is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Bitdefender GravityZone:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Bitdefender GravityZone Benefits and Insights

Why use Bitdefender GravityZone?

Key differentiators & advantages of Bitdefender GravityZone

  • A Singular Solution: Network and device defense can sometimes require multiple redundant security solutions. With Bitdefender GravityZone for endpoint security, users can enjoy having just one solution to cover all of their needs. 
  • Maintain Uptime: Viruses and malware attacks can cripple a user’s system, costing thousands of dollars in downtime. Recovering from an attack can also be painful and detract from productivity. Endpoint products can help prevent attacks before they happen and help users maintain their uptime. 
  • No Slowdowns: Scans and other preventative measures can be costly on system resources, grinding everything to a near halt. Bitdefender can scan systems with little cost to system resources. 
  • Simplified Security Management: The software simplifies management with intuitive dashboards and simple automation features like automated detection and scanning. 

Industry Expertise

Bitdefender GravityZone has been a leading endpoint security product for over 10 years, providing support for businesses in the IT, medical, construction, manufacturing, energy and education sectors. The product was named a Forrester Wave leader in 2018 and serves over 500 million devices. Some major clients of Bitdefender GravityZone include Insight Enterprises, Olmec Systems, VPLS and Mytech Partners.

Bitdefender GravityZone Reviews

Average customer reviews & user sentiment summary for Bitdefender GravityZone:

User satisfaction level icon: great

251 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Bitdefender GravityZone reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Reports: It provides detailed reports on virus scans.
  • System Resources: It is lightweight and has low system resource utilization.
  • Accuracy: It shows minimal false positives.
  • Phishing Sites: It proactively blocks phishing sites.

Cons

  • Notifications: It does not provide instant malware detection notifications.
  • Automatic Updates: Users report that there can be errors with automatic product updates.
  • Scanning: Scans and upgrades take a long time to complete and slow down devices.
  • Tasks: Running tasks from the cloud console is cumbersome.

Researcher's Summary:

Bitdefender GravityZone has garnered significant praise for its robust endpoint security capabilities over the past year. Users frequently highlight its exceptional malware detection and prevention rates, often exceeding those of competitors like Kaspersky and Symantec. The software's low impact on system performance is another key strength, ensuring smooth operation even during intensive scans. GravityZone's centralized management console receives positive feedback for its intuitive interface and comprehensive reporting tools, simplifying security management across large networks.

However, some users note that the initial setup and configuration process can be complex, particularly for organizations with limited IT expertise. Additionally, while GravityZone offers a wide range of features, certain advanced functionalities may require additional licenses, potentially increasing costs. Despite these drawbacks, the software's proactive threat intelligence and automated response capabilities are seen as major differentiators, enabling organizations to stay ahead of evolving cyber threats.

Bitdefender GravityZone is best suited for small to medium-sized businesses and enterprises seeking a comprehensive and reliable endpoint security solution. Its scalability, ease of use, and advanced features make it an ideal choice for organizations looking to streamline security management and enhance their overall security posture.

Key Features

  • Machine Learning: Machine learning features can help automate the malware detection and removal process. The app’s machine learning abilities are enabled by the world’s largest global intelligence cloud. 
  • Highly Sophisticated Detection and Protection: The software comes with highly sophisticated detection and prevention features. It can detect known and unknown malware, script-based attacks, fileless attacks, PowerShell attacks and malware that attacks before execution. 
  • Rolls Back Malicious Changes: Often, an attacker will gain access to a system or malware will attack. This is why being able to rollback and restore a user’s system is so critical. The product can initiate automatic backups and rollbacks to help systems stay safe from potentially fatal intrusions. 
  • Layered Security: Users can identify common or never-before-seen threats with machine learning, anti-exploit technology, application and content control. 
  • Simple to Setup and Maintain: The product is delivered as a virtual application, and is rapidly deployable and nearly infinitely scalable. It can protect almost any potential endpoint, including networks and devices. 

Suite Support

The company offers two levels of support: standard and premium. Both tiers come with a number of support features, though enterprise premium support comes with three additional levels of support: silver, gold or platinum.

mail_outlineEmail: Email support is available to all tiers of customers. However, prioritization rates will be affected depending on the tier. Standard support comes with basic email support, silver premium offers prioritized support, gold premium offers dedicated support and platinum offers named support.
phonePhone: All tiers of support have access to phone support, though much like their email support, the response times are also tiered. Standard support comes with basic phone support, silver premium offers prioritized support, gold premium offers dedicated support and platinum offers named support.
schoolTraining: Bitdefender GravityZone offers a vast library of helpful documentation and training videos for its customers, regardless of their chosen support options. The company also offers a certification program for its products.
local_offerTickets: All tiers of support have access to the company’s ticketing system. However, response time varies greatly depending on the support qualifications. For example, standard support members have a response time of 24 hours for severity three or four issues. For comparison, platinum members have a turnaround time of four hours. For more information, users should visit https://www.bitdefender.com/business/customer-portal/enterprise-premium-support.html.
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