Netsurion Reviews & Pricing

by Netsurion | Founded 1999, Fort Lauderdale, FL

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SIEM Tools
EDR Solutions
Endpoint Management Software
Endpoint Security Software
MDR Services
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What is Netsurion?

Industry Specialties: Serves all industries

Netsurion offers robust cybersecurity solutions, catering to businesses seeking comprehensive threat protection. Tailored for mid-sized enterprises, its key features include advanced threat detection, network security, and compliance management. Users praise its seamless integration and user-friendly interface. A satisfied user notes, "Netsurion's proactive threat detection is unparalleled." While pricing considerations may be on the higher side, the consensus is that the value aligns with the investment. Users appreciate its performance, with one stating, "Netsurion outshines competitors in detecting and mitigating cyber threats." Overall, Netsurion emerges as a top choice for businesses prioritizing proactive cybersecurity measures, proving its worth against industry counterparts.

Pros

Advanced threat detection
Robust network security
Efficient compliance management
Seamless integration
User-friendly interface

Cons

Higher pricing
May not suit smaller businesses
Learning curve for new users
Occasional update delays
Customization limitations

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment i

Based on 92 reviews:

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#15

Netsurion is ranked #15 in the SIEM Tools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Netsurion Pricing

Based on our most recent analysis, Netsurion pricing starts at $30,000 (Quote-based).

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Starting From: $30,000
Pricing Model: Quote-based
Free Trial: Yes, Request for Free

Training Resources

Netsurion is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Netsurion:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Netsurion Benefits and Insights

Why use Netsurion?

Key differentiators & advantages of Netsurion

Improves Threat Response: It offers security orchestration and automated response functionality, which consolidates data sources, uses threat intelligence feeds information and automates responses to improve efficiency. It reduces response times, improves remediation consistency and increases SOC productivity.
Enhances Detection: Netsurion integrates ATT&CK into the EventTracker SIEM platform for actionable threat intelligence. It improves data protection and cybersecurity maturity by enhancing readiness against stealthy adversaries and future threats. This comprehensive co-managed solution can increase visibility and accelerate detection.
Vulnerability Assessment: It helps avoid attacks by identifying vulnerable systems and versions. Its managed vulnerability assessment service provides users with scheduled scans, detailed reports and dashboard, accurate results and prioritization of exploitable data.
Ensures Compliance: EventTracker helps organizations secure their environment, form baselines, track user activity, send probable violation alerts and create audit-ready reports. Its solutions help ensure compliance and maintain it by automating the steps required by each standard.
Advanced Analytics: It offers user and entity behavior analytics, which can trigger actionable, detailed alerts when any unusual entity or user behavior occurs through machine learning capabilities. Its security intelligence platform helps users understand and predict normal system activities and event occurrences within an enterprise.
Comprehensive Threat Protection: Netsurion offers a holistic approach to cybersecurity, safeguarding against a wide range of threats. This includes advanced threat detection, ensuring businesses stay ahead of evolving security challenges.
Robust Network Security: One of the standout benefits is the establishment of robust network security. Netsurion fortifies the organization's network infrastructure, creating a secure environment that mitigates potential vulnerabilities.
Efficient Compliance Management: Netsurion streamlines compliance management processes, aiding businesses in adhering to industry regulations. This ensures that organizations meet the necessary standards, reducing the risk of legal and financial consequences.
Seamless Integration: Users benefit from the seamless integration of Netsurion into their existing systems. This facilitates a smooth transition to enhanced cybersecurity measures without causing disruptions in day-to-day operations.
User-Friendly Interface: Netsurion prioritizes user experience with an intuitive interface. This user-friendly design not only enhances ease of use but also contributes to faster adoption within the organization, maximizing the effectiveness of the cybersecurity solution.
Proactive Threat Detection: A key advantage lies in Netsurion's proactive approach to threat detection. Users praise its ability to identify and neutralize potential threats before they escalate, providing a crucial layer of defense against cyber attacks.
Value for Investment: Despite potentially higher pricing, users emphasize the value derived from Netsurion. The comprehensive protection, efficient management, and proactive features contribute to a solid return on investment in terms of enhanced security.
Customization Capabilities: Netsurion offers a level of customization, allowing organizations to tailor the solution to their specific needs. This flexibility ensures that businesses can adapt the cybersecurity measures to align with their unique requirements.
Integration with Existing Systems: Beyond seamless integration, Netsurion excels in its compatibility with various existing systems. This interoperability minimizes disruptions during implementation, promoting a harmonious coexistence with other essential business tools.
Scalability: Businesses appreciate Netsurion's scalability, allowing them to adjust the level of cybersecurity protection as their operations grow. This scalability ensures that the solution remains effective and proportionate to the organization's evolving needs.

Industry Expertise

EventTracker is a managed security services provider that has been rated highest in performance and value in an SC Media group test. Industries that it serves include finance and banking, energy and utilities, legal, higher education, government, healthcare and retail.

Netsurion Reviews

Average customer reviews & user sentiment summary for Netsurion:

92 reviews

82%

of users would recommend this product

Netsurion has a 'great' User Satisfaction Rating of 82% when considering 92 user reviews from 5 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Netsurion reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Advanced Threat Detection: Users appreciate Netsurion's advanced threat detection capabilities, which help identify and mitigate potential cybersecurity risks effectively.
Robust Network Security: The product is praised for its robust network security measures, creating a secure environment that fortifies the organization's network infrastructure.
Efficient Compliance Management: Netsurion streamlines compliance management processes, aiding businesses in adhering to industry regulations and minimizing legal and financial risks.
Seamless Integration: Users highlight the seamless integration of Netsurion into existing systems, facilitating a smooth transition to enhanced cybersecurity measures without disruptions.
User-Friendly Interface: The intuitive and user-friendly interface of Netsurion contributes to a positive user experience, promoting faster adoption within organizations.
Proactive Threat Detection: Netsurion's proactive approach to threat detection, identifying and neutralizing potential threats before escalation, is considered a significant strength by users.
Value for Investment: Despite potentially higher pricing, users emphasize the value derived from Netsurion, citing the comprehensive protection and efficient management as contributing factors.
Customization Capabilities: Netsurion offers a level of customization, allowing organizations to tailor the solution to their specific needs, providing flexibility in cybersecurity measures.
Integration with Existing Systems: The compatibility of Netsurion with various existing systems is highlighted by users, minimizing disruptions during implementation and promoting harmonious coexistence.
Scalability: Businesses appreciate Netsurion's scalability, allowing them to adjust the level of cybersecurity protection as their operations grow, ensuring continued effectiveness.

Cons

Integration Challenges: Some users reported challenges in integrating Netsurion with their existing systems, leading to disruptions during the implementation process.
Resource Intensive: A few users express concerns about Netsurion being resource-intensive, particularly in terms of system resources and processing power, impacting overall system performance.
Limited Third-Party Compatibility: Users note limitations in third-party compatibility, with Netsurion facing challenges in smoothly integrating with certain external tools and applications.
Documentation Issues: Some users report issues with the clarity and comprehensiveness of Netsurion's documentation, hindering effective utilization and troubleshooting for certain functionalities.
Customer Support Concerns: A subset of users expresses dissatisfaction with Netsurion's customer support, citing slow response times and, in some cases, a lack of resolution for reported issues.

Researcher's Summary:

Users highlight Netsurion's excellence in cybersecurity, emphasizing advanced threat detection, robust network security, and efficient compliance management. The product's seamless integration and user-friendly interface contribute to positive user experiences. A user attests, "Netsurion's proactive threat detection is unparalleled."

Despite its strengths, users raise concerns about the higher pricing, posing challenges for smaller businesses. Some mention a learning curve, but praise the user-friendly design. Users appreciate the value, with one stating, "Netsurion outshines competitors in detecting and mitigating cyber threats."

Challenges reported include occasional delays in updates, limitations in third-party compatibility, and integration issues. Documentation clarity is mentioned as an obstacle for a subset of users. Resource intensity and its impact on system performance are additional concerns. Nevertheless, users generally view Netsurion favorably, emphasizing its scalability and customization capabilities. In comparison to similar products, users believe Netsurion stands out for its comprehensive features and proactive threat detection.

Key Features

Co-Managed SIEM: It offers a co-managed security solution to control costs, strengthen security defenses, respond effectively and optimize the team’s capabilities. EventTracker SIEM helps analyze real-time data and collect, store, investigate and report on log data for forensics, incident response and regulatory compliance.
Threat Protection and Compliance: It offers adaptive machine learning, that optimizes firewall and Office 365 security by detecting unknown and abnormal behavior. Its real-time alerting and remediation recommendations defends the security network. EventTracker Essentials provide a comprehensive solution to its users, including administration, analysis and compliance capabilities.
Endpoint Detection and Response: EventTracker enables proactive prevention by detecting and blocking malware and advanced threats as they unfold on servers and workstations. It reduces time spent at all stages in a threat chain, including lateral movement, enhancing endpoint security effectiveness. It also protects against mutating malware and zero-day attacks.
Comprehensive SIEM: It helps organizations improve awareness, log analysis, detection and incident response across workstations, servers, locations, network devices and teams. False positives can be reduced with the correlation of unknown processes and refined internal whitelisting. Security Center’s built-in compliance monitoring and reporting options enable regulated industries to simplify the audit process and reduce audit times.
Centralized Log Management: It provides administrators with real-time alerting and in-memory correlation and helps monitor the systems and components. It offers various features, including fast log search, secure log storage, reports, knowledge base and dashboards.
Protect Office 365: EventTracker restores visibility to the user, application and data behavior through PowerShell Activity Tracking, audit/logging and SOC to detect and escalate incidents. Office 365 security can become easier with constant monitoring, rapid alerts, comprehensive reporting and executive dashboards.

Limitations

Notable product limitations include:

Higher Pricing: Netsurion may pose budget challenges for smaller businesses, given its relatively higher pricing structure.
Suitability for Smaller Businesses: The extensive features may be more than necessary for smaller organizations, potentially leading to overcomplexity.
Learning Curve: Some users may experience a learning curve when initially using Netsurion, requiring time for full proficiency.
Occasional Update Delays: Users note occasional delays in receiving updates, impacting the timeliness of incorporating the latest security measures.
Customization Limitations: While offering some customization, Netsurion may have limitations in tailoring certain aspects to highly specific organizational needs.

Suite Support

Email: For any queries, email [email protected] or [email protected].

Phone: Users can call 877.333.1433 or +1 410.953.6776 for customer support.

Training: EventTracker offers several training options for its software solution. Its knowledge center includes articles, videos, infographics, whitepapers, case studies, webcasts and events.

Tickets: Users can log in to the customer support page and get complete access to its self-service portal. Customer’s accounts can be used to raise support tickets and track their status.

FAQ

Q: What does Netsurion specialize in?
A: Netsurion specializes in providing comprehensive cybersecurity solutions for mid-sized enterprises. Its focus includes advanced threat detection, network security, and compliance management.
Q: Is Netsurion suitable for small businesses?
A: While highly effective, Netsurion's extensive features and pricing may make it more suitable for mid-sized and larger enterprises, potentially posing challenges for smaller businesses.
Q: How user-friendly is Netsurion?
A: Users appreciate Netsurion's user-friendly interface, which enhances ease of use and contributes to faster adoption within organizations.
Q: What is the proactive threat detection capability of Netsurion?
A: Netsurion is praised for its proactive approach to threat detection, identifying and neutralizing potential threats before they escalate, providing a robust layer of defense.
Q: Does Netsurion offer customization?
A: Netsurion provides a level of customization, allowing organizations to tailor the solution to their specific needs, although some users note certain limitations in customization.
Q: How does Netsurion handle compliance management?
A: Netsurion streamlines compliance management processes, helping businesses adhere to industry regulations and reducing the risk of legal and financial consequences.
Q: Is there a learning curve with Netsurion?
A: Some users may experience a learning curve when initially using Netsurion, requiring time for full proficiency, but the user-friendly design aids in the process.
Q: What are the notable limitations of Netsurion?
A: Notable limitations include higher pricing, potential overcomplexity for smaller businesses, a learning curve for new users, occasional update delays, and certain customization limitations.
Q: How scalable is Netsurion?
A: Netsurion is praised for its scalability, allowing businesses to adjust the level of cybersecurity protection as their operations grow, ensuring continued effectiveness.
Q: How does Netsurion compare to competitors?
A: Users generally view Netsurion favorably, citing its proactive threat detection and comprehensive features as strengths that position it well against competitors in the cybersecurity landscape.