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#7

Egnyte is ranked #7 on the top 10 ECM Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

Egnyte Pricing

Based on our most recent analysis, Egnyte pricing starts at $10 (Per User, Monthly).

Price
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Starting From
$10
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Egnyte is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Egnyte:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Egnyte Benefits and Insights

Why use Egnyte?

Key differentiators & advantages of Egnyte

  • Work From Anywhere: Sync, export and download files from an intuitive and organized dashboard. Work on any device with software architecture using the open API. Access corporate content on the go without a VPN. 
  • Sync Automatically: Securely sync files between local databases and the cloud. Back up originals and copy files instantly after sending them to users. Use the desktop app to sync folders for easy offline access. 
  • Monitor File Activity: Track the status of files and view activity, permissions and storage availability. Easily enable commenting, folder sharing and task assignment. 
  • Streamline Maintenance: Automate product updates and enhancements to ensure clients have the latest security intelligence, with no action needed on their end. 
  • Share Files Securely: Control data access at a granular level with fully audited file sharing for vendors and clients. Allow users to manage uploads, downloads and logins. 

Industry Expertise

Ideal for startups, small to medium businesses and large enterprises seeking data governance, advanced file sharing and content collaboration.

Egnyte Reviews

Average customer reviews & user sentiment summary for Egnyte:

User satisfaction level icon: excellent

81 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Egnyte reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Interface: Users appreciate Egnyte's user-friendly interface, which simplifies file management and collaboration, reducing the learning curve for new users.
  • Robust Security: Egnyte's robust security features, such as data encryption, access controls, and audit trails, provide peace of mind for businesses concerned about data protection.
  • Seamless Integration: Egnyte seamlessly integrates with popular business applications like Microsoft Office 365 and Google Workspace, enhancing productivity and streamlining workflows.
  • Scalability and Flexibility: Egnyte's scalable architecture allows businesses to easily adjust storage capacity and user access as their needs evolve, providing flexibility and cost-effectiveness.
  • Excellent Customer Support: Egnyte's dedicated customer support team is highly responsive and knowledgeable, providing prompt assistance and resolving issues efficiently.

Cons

  • Limited Offline Access: Egnyte's offline access is restricted to specific file types and requires a stable internet connection for initial syncing, which can be inconvenient for users who need to access files without an internet connection.
  • Complex User Interface: Some users find Egnyte's user interface to be cluttered and difficult to navigate, especially for non-technical users who may struggle to locate and manage files efficiently.
  • Limited File Sharing Options: Egnyte's file sharing capabilities are considered limited compared to other ECM solutions, with users reporting difficulties in sharing files with external collaborators and managing permissions effectively.
  • Slow Performance: Users have experienced performance issues with Egnyte, particularly when working with large files or during peak usage times, which can hinder productivity and collaboration.
  • Limited Customization: Egnyte offers limited customization options, making it difficult for users to tailor the platform to their specific business needs and workflows.

Researcher's Summary:

Egnyte is a cloud-based file sharing software that has received positive user reviews in the past year. Users appreciate its user-friendly interface, robust security features, and seamless integration with other business applications. Egnyte's strengths lie in its ability to centralize and manage content from multiple sources, providing a single source of truth for businesses. Its granular access controls and audit trails ensure data security and compliance, making it a reliable choice for organizations with sensitive information.

Compared to similar products, Egnyte stands out with its differentiating factors. Its AI-powered search capabilities enable users to quickly locate specific files and information, saving time and effort. Additionally, Egnyte's mobile app provides remote access to content, allowing users to stay connected and productive on the go. These features are particularly valuable for businesses that require real-time access to information and collaboration from anywhere.

Egnyte is best suited for businesses of all sizes that prioritize data security, collaboration, and ease of use. Its scalability and flexibility make it adaptable to the evolving needs of organizations. Whether it's managing large volumes of content, ensuring compliance, or facilitating remote work, Egnyte offers a comprehensive solution that meets the demands of modern businesses.

Key Features

  • Web Access: Quickly and securely access, share and manage files through any web browser. 
  • Mobile Access: Access files from any mobile device. Download, modify and share documents via the mobile app. 
  • Desktop Access: Use mapped drives to enable account access on a desktop or laptop. 
  • Desktop Sync: Get access to all files with or without internet connectivity. Automatically sync updated documents between the server and any device as soon as network connection is restored. 
  • Sub-Folder Sync: Select and sync files and folders locally. Assign permissions and easily monitor bandwidth usage. 
  • File Storage: Upload smaller files using the web browser and larger folders via the web-based Java uploader, local cloud or mapped drive. Easily store PowerPoint presentations, CAd drawings and videos. 
  • Automatic File Versioning: Modify file names automatically with the versions update. Access a complete audit trail of changes made. 
  • File Change Notifications: Automatically notify assignees whenever files are modified. Send detailed email alerts using the mail server. 
  • File-Sharing: Remote teams and customers can collaborate regardless of location. Adjustable file permissions ensure data security. 
  • Enterprise-Caliber Security: Use 256-bit AES encryption over SSL to secure continuous data backup and desktop-based requests. Employ end-to-end encryption and allow customers to manage encryption keys, ensuring complete control over files from any location. 
  • Customization and Branding: Ensure consistency by customizing the access URL, website aesthetics, message templates, color scheme of domain pages and the company logo. Enable administrators to set up company mail servers. 
  • Tailored Domain Name: Provide a standard URL to access the domain across company accounts and while sharing file links. 
  • Advanced Search: Retrieve files based on keywords, file names and other search terms. Index all uploaded documents to simplify the search process. 
  • File Backup: Automatically back files up in the cloud and sync with local storage. Restore files and folders with a single click, including older versions. 
  • Permission and Control: Allow only specific users to access accounts, files, folders and sub-folders. Adjust permissions, modify passwords and activate or deactivate users as needed. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Cloud creates unintended duplicate files. 
  •  Collaboration feature edits aren’t immediately reflected. 
  •  Sorting documents is difficult. 

Suite Support

mail_outlineEmail: Not available.
phonePhone: (650) 265-0500.
schoolTraining: Educational ebooks, reports, videos, infographics and webinars.
local_offerTickets: Available on the website.
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