Categories:

#11

ERPNext is ranked #11 in the SPC Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

ERPNext Pricing

Based on our most recent analysis, ERPNext pricing starts at $50 (Monthly).

Price
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Starting From
$50
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

ERPNext is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ERPNext:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ERPNext Benefits and Insights

Why use ERPNext?

Key differentiators & advantages of ERPNext

  • Automate Stock Replenishment: Create a material request automatically when the inventory level goes below a certain level. Replenish inventory at the right time, mitigating the risk of stock exhaustion. 
  • Improve Customer Management: Maintain credit limits, view receivables, gauge total billing amount and analyze average customer revenue to manage customers better and make informed business decisions. 
  • Customize On-the-Fly: Add custom fields in the form, fetch values to customize form behavior and hide specific fields based on user roles. Enable users to grab relevant information from the vendors or clients. 
  • Facilitate Retail Management: Register a new branch with a couple of clicks and monitor various dimensions such as expenses, stock movements, profit and loss to assess business profitability as a whole. Facilitate the use of local language to ensure interaction with diverse customers. 
  • Automate Routine Tasks: Set up assignment rules like load balancing to distribute leads among the team automatically. It reduces overheads and empowers the sales teams to meet deadlines while dedicating more time to respond to customers. 

Industry Expertise

It caters to various industries, including services, manufacturing, retail, distribution, education, nonprofit, agriculture and healthcare.

ERPNext Reviews

Average customer reviews & user sentiment summary for ERPNext:

User satisfaction level icon: excellent

223 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ERPNext reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Customization: The solution provides robust customization features, according to 80% of users. Based on the Frappe Framework, it’s easily customizable.
  • Usability: According to 100% of users who reviewed this pro, it’s easy to use. The tool has a powerful search field that allows users to find what they’re looking for quickly.
  • Reporting: About 100% of users who mentioned this pro said it has flexible reporting options.

Cons

  • Customer Support: The support team isn’t knowledgeable and friendly, according to 67% of users.
  • Documentation: According to 75% of users who reviewed this con, detailed documentation about the system’s use isn’t provided.

Researcher's Summary:

It can be set up with a minimum infrastructure budget. It has advanced reporting capabilities to create dynamic reports on the go. Advanced reporting enables creating robust dashboards to display the important business metrics and KPIs accurately. However, some users complain of the lack of detailed documentation about the software. The customer support team needs to be more responsive and amicable towards the clients.

Key Features

  • Financial Accounting: Manage accounts, transactions and taxes through the accounting module. Manage income and expenses, set up notifications and track cash flow. Manage transactions, send invoices and view reports in multiple currencies. Auto-generate invoices for subscription orders via the subscription module. 
  • Customer Relationship Management: Track the presales process from lead capturing and digital marketing to customer emails and calls. Get live desktop notifications of incoming calls to facilitate omnichannel interactions. Distribute leads among the team via assignment rules to reduce work overhead. Monitor the sales teams’ performance, analyze lead traffic and facilitate sales pipeline visibility. 
  • Human Resources: Recruit talent, plan manpower needs, post jobs, review and email candidates, and store documents in a centralized location. Track expenses, travel requests and employee advances through configurable workflows. Leverage the HR module to manage leaves, submit attendance records and define employee shifts. 
  • Sales and Purchasing: Manage sales tasks such as material requisition, quotations, orders and delivery tracking. Track inventory levels and manage suppliers, shipments and deliverables. Offer a real-time view of sales and purchases with dashboards to analyze critical information in one place. 
  • Project Management: Organize, schedule and track project activities to speed up work. Break down vast projects into manageable tasks and assign them to team members to facilitate collaboration. Assess project progress and efficiency with clearly defined priorities, deadlines and milestones. 
  • Asset Management: Manage and store asset information, including status, location, warranty, insurance, depreciation and more. Configure asset depreciation schedules, calculate amounts and dates and create accounting entries. 
  • Order Management: Maintain a single view of products and stocks across multiple locations. Use serial numbers to track item lifecycle from procurement to delivery. 
  • Manufacturing: Capture operations on the shop floor. View real-time job status, workstation location, employee assignments and more on a single screen. Manage batched items and scan item barcodes through device cameras to find stock. Track material consumption to mitigate expenses and utilize optimum resources. 

Limitations

Some of the product limitations include:

  •  Lacks intuitive user interface. 
  •  Offers limited integration capabilities. 
  •  Lacks robust technical documentation. 
  •  Lacks proactive support team. 

Suite Support

mail_outlineEmail: [email protected]. Users can fill out a form on the website.
phonePhone: +91-22-4897055.
schoolTraining: Offers videos and technical documentation.
local_offerTickets: Not provided.
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