ServiceCore Reviews & Pricing

by ServiceCore | Founded 2015, Denver, CO

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Categories:

ERP Software
Android CRM Software
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CRM Software
Distribution CRM Software
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Field Service Management Software
Fleet Management Software
HVAC GPS Tracking Software
Project Management Software
Service Dispatch Software
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What is ServiceCore?

Industry Specialties: Portable Sanitation, Roll-off, Junk-Hauling, Septic.

ServiceCore is a comprehensive software solution designed to streamline operations for businesses in the waste management and portable sanitation industries. It integrates various functions such as scheduling, billing, inventory management, and customer relationship management into a single platform, effectively serving as an ERP system tailored to these specific sectors. The software is particularly well-suited for companies that need to manage a fleet of vehicles, track equipment, and handle complex billing scenarios, offering a robust set of tools to enhance operational efficiency and customer service.

Key benefits of ServiceCore include improved scheduling accuracy, enhanced route optimization, and seamless invoicing processes. Popular features encompass real-time GPS tracking, automated billing, and comprehensive reporting capabilities. Users often highlight the intuitive interface and the significant time savings achieved through automation.

Pricing for ServiceCore varies based on the size of the business and specific needs, typically structured on a subscription basis. For precise pricing details, it is recommended to contact SelectHub for a tailored quote. Overall, ServiceCore stands out for its industry-specific functionalities and user-friendly design, making it a valuable asset for businesses in the waste management and portable sanitation sectors.

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User Sentiment i

Based on 51 reviews:

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#101

ServiceCore is ranked #101 in the ERP Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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ServiceCore Pricing

Based on our most recent analysis, ServiceCore pricing starts in the range of $10 - $100.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-based
Free Trial: No

Training Resources

ServiceCore is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ServiceCore:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ServiceCore Benefits and Insights

Why use ServiceCore?

Key differentiators & advantages of ServiceCore

Improved Efficiency: Streamline operations by automating routine tasks, reducing manual data entry, and minimizing errors.
Enhanced Customer Service: Provide better service with real-time access to customer information, service history, and billing details.
Cost Savings: Lower operational costs by optimizing resource allocation and reducing waste through precise inventory management.
Scalability: Easily scale your business operations as you grow, without the need for significant additional investment in new systems.
Data-Driven Decisions: Make informed decisions with comprehensive reporting and analytics that provide insights into business performance.
Regulatory Compliance: Ensure compliance with industry regulations through automated tracking and documentation of necessary records.
Improved Cash Flow: Accelerate invoicing and payment processes, leading to faster revenue collection and better cash flow management.
Enhanced Collaboration: Foster better teamwork with centralized data that is accessible to all relevant departments and stakeholders.
Customer Retention: Increase customer loyalty by providing consistent, high-quality service and maintaining accurate service records.
Resource Optimization: Maximize the use of your workforce and equipment by scheduling jobs efficiently and tracking asset utilization.
Reduced Downtime: Minimize service interruptions with proactive maintenance scheduling and real-time monitoring of equipment status.
Customizable Workflows: Tailor the software to fit your specific business processes, ensuring it meets your unique operational needs.
Mobile Accessibility: Empower your field staff with mobile access to job details, customer information, and real-time updates.
Enhanced Security: Protect sensitive business and customer data with robust security measures and user access controls.
Integration Capabilities: Seamlessly integrate with other business systems and tools, ensuring a cohesive and efficient workflow.

Industry Expertise

ServiceCore is a software designed for businesses that rely on a complex network of service providers and need to manage tasks efficiently. It is best suited for companies in industries like facilities management, IT support, and field services where coordinating multiple teams and resources is crucial.

ServiceCore Reviews

Average customer reviews & user sentiment summary for ServiceCore:

51 reviews

80%

of users would recommend this product

ServiceCore has a 'great' User Satisfaction Rating of 80% when considering 51 user reviews from 1 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of ServiceCore reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: ServiceCore is praised by users for its intuitive design, making it easy to navigate and use for managing tasks, even for those who are not tech-savvy.
Industry-Specific Functionality: ServiceCore is specifically designed for the waste management and portable sanitation industries, providing features tailored to their unique needs such as scheduling, route optimization, and inventory tracking.
Improved Operational Efficiency: By automating tasks such as scheduling and billing, ServiceCore streamlines operations, reduces manual work, and improves overall efficiency for businesses.
Strong Customer Support: Users have reported positive experiences with ServiceCore's customer support, noting their responsiveness and helpfulness in resolving issues.

Cons

High Cost: ServiceCore's software can be expensive, which might be a barrier for some businesses.
Learning Curve: New users might face a learning curve due to the software's extensive features and functionalities.
Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Limited Customization: A desire for more customization options has been mentioned as an area for improvement by some users.

Researcher's Summary:

Is ServiceCore the core software solution for your business? Users rave about ServiceCore's intuitive interface and comprehensive features, particularly praising its scheduling, invoicing, and customer management capabilities.

Customers appreciate the software's user-friendliness, with many highlighting its intuitive design and ease of use, especially for managing inventory and scheduling. However, some users have reported a steep learning curve during the initial setup. A few users have also mentioned occasional bugs and limited customization options as drawbacks. Despite these minor issues, ServiceCore is highly regarded for its robust functionality and excellent customer support. Users particularly appreciate the software's ability to streamline operations, improve efficiency, and provide valuable insights into their business. The software's focus on service-based businesses, with features like inventory tracking, dispatching, and route optimization, makes it a standout choice in its category.

Overall, ServiceCore is best suited for small to mid-sized service-based businesses looking to ditch manual processes and embrace a digital solution, especially those dealing with inventory management. While the initial setup might require some effort, the software's long-term benefits in terms of efficiency, organization, and customer satisfaction make it a worthwhile investment.

Key Features

Notable ServiceCore features include:

Route Optimization: Automatically generate the most efficient routes for your service vehicles, reducing travel time and fuel costs.
Inventory Management: Track and manage your inventory in real-time, ensuring you always know what you have in stock and where it is located.
Customer Relationship Management (CRM): Maintain detailed records of customer interactions, preferences, and service history to enhance customer satisfaction and retention.
Billing and Invoicing: Create, send, and track invoices with ease, ensuring timely payments and accurate financial records.
Job Scheduling: Schedule and assign jobs to your team members, ensuring that all tasks are completed on time and to the highest standard.
Mobile Access: Access ServiceCore from any mobile device, allowing your team to stay connected and productive while on the go.
Reporting and Analytics: Generate detailed reports and gain insights into your business performance, helping you make informed decisions.
QuickBooks Integration: Seamlessly integrate with QuickBooks to streamline your accounting processes and ensure accurate financial data.
Customer Portal: Provide your customers with a self-service portal where they can view their account information, make payments, and request services.
GPS Tracking: Monitor the location of your service vehicles in real-time, improving fleet management and customer service.
Compliance Management: Ensure your business complies with industry regulations by tracking necessary documentation and certifications.
Work Order Management: Create, assign, and track work orders from start to finish, ensuring all tasks are completed efficiently.
Service History Tracking: Maintain a detailed history of all services provided to each customer, helping you deliver personalized and consistent service.
Customizable Forms: Create and use custom forms to capture the specific information you need for your business operations.
Automated Reminders: Set up automated reminders for upcoming services, appointments, and payments to keep your business running smoothly.