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What is Infor Cloudsuite Industrial (Syteline)?

Industry Specialties: Manufacturers and Distributors

Infor CloudSuite Industrial (CSI) is an industry-specific software suite implemented by Copley Consulting Group. It’s designed for manufacturers looking to manage complex value chains and fast-paced launches while shortening cycle times and managing configurations. Copley provides education, training and technical implementation services guided with a focus on Best Practices.

Infor CSI implementation by Copley offers advanced planning & scheduling, customer relationship management, document management, financial management, manufacturing shop floor management, materials management, multi-site location support, quality control and supply chain management. It can be deployed in the cloud or on premise.
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Product Information and Resellers

Product Information
Reseller - Copley

Infor Cloudsuite Industrial (Syteline) Benefits and Insights

Why use Infor Cloudsuite Industrial (Syteline)?

Key differentiators & advantages of Infor Cloudsuite Industrial (Syteline)

  • Product Configurations: Ensure your production department can handle configured orders for customers with the complex product configurations enabled by the system.  
  • Role-Based Information View: The solution offers role-based and profile related information needed to do a job on a single screen. Production planners can manage tasks such as resource utilization, planned vs. actual production, on-time completion and unplanned scrap by reason using data that the system provides. 
  • Personalized User Experience: Personalize the user interface to fit your particular team, industry or individual user. Add, edit and remove labels, fields and complete screens without needing the help of an IT professional. It shows the required information in easy-to-use grid forms. 
  • New Company Addition: Easily add a new company to the organization structure and replicate the data. The data for any company can be removed in an event such as the company being sold. It also offers integratable financial systems that are replicated to the newly formed companies. 
  • Expenseline Integration: Manage employee business expenses with Expenseline, an integrated solution with Infor CSI. Record, manage and approve employee expenses.  

Industry Expertise

For nearly 30 years, Copley Consulting Group has delivered Infor CSI implementations to hundreds of enterprises, from start-ups to Fortune 1000 companies. They offer their services to sectors such as general manufacturing, FDA regulation, high technology, aerospace & defense and marine. They also work with K-12, higher education, police & public safety, health & human services and state & local government.

Key Features

  • Business Process Workshops: The workshop model lays out possible implementation outcomes and aligns them with their personal business objectives so that they can draft an optimized plan. It offers a Q&A session for discussing current processes and business needs, the establishment of functional areas and their respective modules and acquainting the core team with CSI processes. The workshop also defines data structures, codes and file tasks as well as identifies personalizations, enhancements and reporting requirements. 
  • Program Management:  The Copley Consulting Group employs a formal but still flexible approach for program management. It’s intended to guide you through the changes needed to maximize the benefits of the ERP suite at your organization. They execute and report based on detailed budgets, and they schedule tasks and activities developed specifically for each engagement. It offers a Microsoft project plan, site and baseline replication plan, document technical installation and user client links. It also provides an action log, service requests and specifications, task/activities details, budget reporting, master data sources log and a formalized conversion plan. 
  • ERP Conference Room Pilot: The ERP Conference Room Pilot ensures that all business processes have been optimized, and information passed between users and departments is correct. It can simulate things such as daily transaction flow, test script development documenting inputs and outcomes and validate operating policies and procedures. The solution emphasizes core team participation, issue identification and issue resolution. You can repeat the conference room pilot as required.  
  • ERP Go-Live Support: The solution provides comprehensive planning of all essential events, monitoring of activities and results and an on-site presence from Copley’s support team. Establish proper cut-offs and controls and data validation. 
  • FDA Validation Templates: The Copley FDA Validation Templates provide guidance for streamlining an organization’s regulatory personnel workload. The templates cover several elements of the Validation process, including Validation Plan (VP) Template, Traceability Matrix (™) Template, Installation/Operational/Performance Qualification (IOPQ) Protocol Template, IOPQ Summary Report Template, Validation Summary Report (VSR) Template, Computerized Information Systems Validation and Procedure/Work Instructions Template. 
  • Advanced Planning and Scheduling: The APS offers an idea on the materials, people, machines, and tools needed to manufacture an item. It monitors demand as it occurs and also updates production schedules when a machine goes down.  
  • Materials and Inventory Management:  The solution provides inventory planning to reduce inventory levels, shorten order entry time and eliminate duplicate orders. 
  • Customer Relationship Management:  It allows users to manage relationships with customers and prospects, and also capabilities ranging from estimating to invoicing. 

Suite Support

Educational tools such as the Infor Implementation Accelerator and Infor Campus, an online learning solution, are resources provided for bringing users up to speed.

mail_outlineEmail: The email support address is [email protected].
phonePhone: Users can reach phone support by calling (855) 884-5305.
schoolTraining: Copley provides tailored classes for specific implementations. This approach leverages the full power of the solution throughout the entire user community. It offers end-user and client-focused training, conducted on-site, performed with an organization’s sample data and follow-up workshops to ensure continued system interaction and process finalization prior to Go-live.
local_offerTickets: Submit a ticket at https://info.copleycg.com/support.

Customers

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Value-Added Benefits

How Copley adds value to SyteLine

  • Workshop Model: Evaluate all implementation outcomes and coordinate them with the proper business requirements via Copley's detailed workshop model.
  • Set Tasks: Initiate data structures, codes and file assignments during the implementation process.
  • ERP Conference Room: Perform test-runs on routine transaction transfers, finding issues, approving operation standards and more with the ERP Conference Room tool.
  • ERP Go Live: Receive thorough plans, data approvals, on-site support, follow-up tutorials and more with Copley's ERP Go Live support team.
  • Business Process Seminars: Execute a Q&A rundown of current practices and corporate needs and determine customizations, upgrades, reporting necessities and more through business process workshops.

Industry Expertise

Copley serves diverse industries such as FDA regulated, general manufacturing, health and human services, high technology, aerospace and defense, state and local government, Marine, police and public safety, K-12 and higher education.

Additional Support and Services

Advice: The ERP Go Live Support enables patrons to access hassle-free planning of every crucial event, supervise results and operations and acquire a full on-location presence from this support team.
Consulting: Access various SyteLine services such as program management, business process workshops, client user training, ERP conference room pilot and ERP Go Live support.
Engineering: For technical support, users may fill out the support ticket on Copley's support page or call 855-884-5305.
Implementation: Copley's implementation process offers a cooperative environment for clients leveraging tailored on-site training and education in-between routine activities. The process employs simple sequential project management procedures to reduce time and expenses while still yielding potent knowledge distribution and independence to clients.

Testimonials

With Copley, we now have one system that handles all of our business requirements, including our need for data integrity as well as our documentation for GMP risk areas, leading to an improvement in our overall business processes.

- Sean Bauman

CEO at IMMY

We feel the efficiencies we have gained with the Infor and Copley FDA solution will accelerate our growth trajectory, while maintaining our core values of quality and delivery performance.

- Dax Strohmeyer

President at Triangle Manufacturing Company

Working with Copley and Gradient to implement Infor CSI, we are now better aligned with our corporate team and have been able to improve scheduling, inventory management and order fulfillment for our customers. The results have been tremendous, with improved financial reporting for our executive team and better decision-making for the company.

- Ger Tarpey

Managing Director at LISK Ireland

Product Case Studies

pdf
Triangle
pdf
G.W. Lisk
pdf
Mastercool

Product Publications

pdf
ERP System Selection, Implementation and Beyond: A Playbook for SMB Manufacturers in FDA-Regulated Industries
pdf
Leveraging ERP for SMB Success: A 5-Step Guide for Small and Midsize Manufacturers
pdf
ERP in the Age of Digital Transformation: A Guide for Manufacturers

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A note from The Copley Consulting Group

The Copley Consulting Group has 30 years of experience successfully implementing Infor CloudSuite™ Industrial (SyteLine) ERP for hundreds of midmarket manufacturing companies. As one of Infor’s premier Gold Level Channel Partners, Copley has assembled a nationwide team of dedicated service professionals committed to improving the operational efficiencies of our customers.

Infor CloudSuite Industrial (CSI) is end-to-end ERP solution for manufacturers giving them the tools needed to manage complex value chains and fast-paced product launches, while shortening cycle times and easily managing product configurations.

Infor has named Copley their micro-vertical specialist for the Life Sciences and Medical Device industries. With our expertise in FDA regulated markets, we have helped some of the leading medical device and biotech firms remain compliant and bring products to market quickly and with less regulatory risk.

- Lisa Joseph, Vice President of Corporate Strategy