Facilio Reviews & Pricing

by Facilio Inc. | Founded 2017, Chennai, India

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What is Facilio?

Industry Specialties: Healthcare, Commercial Real Estate, Education, Life Sciences, Data Centers.

Facilio offers a comprehensive software solution designed to streamline facilities management tasks, including Integrated Workplace Management Systems (IWMS). This platform is particularly well-suited for large enterprises and property managers who require efficient oversight of multiple facilities. The software excels in providing real-time data analytics, predictive maintenance, and seamless workflow automation, which significantly enhance operational efficiency and reduce costs. Users benefit from its intuitive interface, robust reporting tools, and customizable dashboards. Popular features include asset tracking, energy management, and tenant engagement modules. These capabilities enable users to optimize resource allocation and improve tenant satisfaction. Compared to similar products, Facilio is often praised for its user-friendly design and scalability. Pricing details are typically customized based on the specific needs of the client, so it's advisable to contact SelectHub for a tailored quote. Payment structures can vary, often depending on the number of users or facilities managed, and may be billed monthly or annually.

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User Sentiment

Based on 25 reviews:

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Facilio Pricing

Based on our most recent analysis, Facilio pricing starts at $1,000 (Annually).

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Starting From: $1,000
Pricing Model: Annually
Free Trial: Yes, Request for Free

Training Resources

Facilio is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Facilio:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Facilio Benefits and Insights

Why use Facilio?

Key differentiators & advantages of Facilio

Enhanced Operational Efficiency: Streamline facility management processes by automating routine tasks, reducing manual intervention and errors.
Real-Time Data Insights: Access up-to-date information on asset performance, energy usage, and maintenance schedules, enabling informed decision-making.
Cost Savings: Optimize resource allocation and reduce operational costs through predictive maintenance and energy management.
Improved Compliance: Ensure adherence to regulatory standards and safety protocols with automated compliance tracking and reporting.
Centralized Management: Manage multiple facilities from a single platform, providing a unified view of operations and simplifying oversight.
Scalability: Easily scale operations to accommodate growth or changes in facility requirements without significant additional investment.
Enhanced Tenant Satisfaction: Improve tenant experience by promptly addressing maintenance issues and providing a comfortable, well-maintained environment.
Data-Driven Decision Making: Leverage analytics and reporting tools to identify trends, forecast needs, and make strategic decisions.
Energy Efficiency: Monitor and manage energy consumption to reduce waste and lower utility bills, contributing to sustainability goals.
Proactive Maintenance: Implement predictive maintenance strategies to prevent equipment failures and extend asset lifespan.
Customizable Workflows: Tailor workflows to meet specific operational needs, enhancing flexibility and responsiveness.
Enhanced Collaboration: Facilitate communication and collaboration among facility management teams, contractors, and stakeholders.
Mobile Accessibility: Access the platform from mobile devices, allowing for on-the-go management and quick response to issues.
Integration Capabilities: Seamlessly integrate with existing systems and third-party applications to create a cohesive technology ecosystem.
Asset Lifecycle Management: Track and manage the entire lifecycle of assets, from acquisition to disposal, ensuring optimal utilization.

Industry Expertise

Facilio is a software solution that specializes in AI-driven property operations for the real estate sector, particularly for commercial real estate, corporate facilities, healthcare, and retail. It's best suited for organizations that need to manage large portfolios of buildings and optimize their operations.

Facilio Reviews

Average customer reviews & user sentiment summary for Facilio:

25 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Facilio reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Real-Time Visibility: Facilio provides users with real-time insights into asset performance, enabling proactive maintenance and informed decision-making.
Workflow Automation: The platform streamlines maintenance tasks and workflows, reducing manual effort and improving operational efficiency.
IoT Integration: Facilio's IoT integration allows for automated temperature control and energy optimization within buildings.
Mobile Accessibility: The software's mobile app empowers facility managers with on-the-go access to critical information and tools.
Improved Tenant Experience: Facilio's self-service portal enables tenants to easily submit service requests and book amenities, enhancing their overall experience.

Cons

Reporting Limitations: Users have reported that the reporting features could be more customizable, limiting their ability to tailor reports to their specific needs.
Sandbox Environment: The lack of a dedicated sandbox environment for testing and development can lead to issues in a live setting and may impact end-user experience.
Data Integration Challenges: Some users have mentioned difficulties with data input and integration, particularly with IoT sensor information, which can hinder the software's effectiveness.

Researcher's Summary:

How facile is Facilio, really? User reviews from the past year reveal a generally positive sentiment toward Facilio's cloud-based IWMS platform. Users rave about its user-friendliness and robust features, particularly its workflow automation, IoT integration, and analytics capabilities, which streamline facility management operations. For instance, one user highlighted the platform's ability to create workflows that proactively detect equipment issues, leading to significant energy savings. This focus on innovation and customer-centricity has earned Facilio recognition as an industry challenger.

However, some users have pointed out areas for improvement, such as the need for more customizable reporting features and the absence of a sandbox environment for testing. One user specifically mentioned that the lack of a sandbox feature has led to an "untidy platform" for end users. Despite these drawbacks, Facilio is generally perceived as a valuable tool for organizations looking to enhance efficiency and sustainability in their facility management processes. Its ease of use, integration capabilities, and focus on innovation make it particularly well-suited for businesses with complex operations and a need for a centralized, data-driven approach to facility management.

Key Features

Notable Facilio features include:

Unified Platform: Integrates multiple facility management functions into a single, cohesive platform.
Real-Time Data Analytics: Provides actionable insights through real-time data collection and analysis.
Predictive Maintenance: Utilizes machine learning algorithms to predict equipment failures before they occur.
Energy Management: Monitors and optimizes energy consumption across facilities to reduce costs and improve sustainability.
Work Order Management: Streamlines the creation, assignment, and tracking of work orders for maintenance tasks.
Asset Tracking: Keeps detailed records of all assets, including their location, condition, and maintenance history.
Tenant Management: Facilitates communication and service requests between property managers and tenants.
Compliance Tracking: Ensures adherence to regulatory standards and automates compliance reporting.
Mobile Access: Allows facility managers to access the platform and perform tasks from mobile devices.
Customizable Dashboards: Offers personalized dashboards to display key performance indicators and metrics relevant to specific roles.
Integration Capabilities: Seamlessly integrates with existing enterprise systems such as ERP and CRM software.
Space Management: Optimizes the use of physical space within facilities through detailed space utilization reports.
IoT Integration: Connects with Internet of Things (IoT) devices to gather data and automate facility operations.
Vendor Management: Manages relationships with external vendors, including contract management and performance tracking.
Budgeting and Forecasting: Assists in financial planning by providing tools for budgeting and forecasting facility expenses.
Incident Management: Tracks and resolves incidents efficiently, ensuring minimal disruption to facility operations.
Environmental Monitoring: Monitors environmental conditions such as temperature, humidity, and air quality within facilities.
Security Management: Enhances facility security through access control and surveillance system integration.
Reporting and Analytics: Generates comprehensive reports and analytics to support data-driven decision-making.
Scalability: Designed to scale with the growth of the organization, accommodating increasing numbers of facilities and users.