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What is EROAD?

Industry Specialties: Serves all industries

EROAD is a comprehensive solution that helps manage fleet operations, maintain compliance, enhance fleet and driver safety and boost overall performance. Its offerings include ELD, DVIR, asset tracker, Go and Clarity Dashcam. Managers can locate drivers and fleets across locations, record vehicle activities, share information with clients and create geofences.

Its mobile driver workflow app automates dispatch functions and collects important information from drivers. It offers drivers necessary modules to stay productive and safe and speed up payroll and invoicing.
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#19

EROAD is ranked #19 in the Fleet Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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EROAD Pricing

Based on our most recent analysis, EROAD pricing starts at $25 (Per Vehicle, Monthly).

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Price
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Starting From
$25
Pricing Model
Per Vehicle, Monthly
Free Trial
Yes, Request for Free

Training Resources

EROAD is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for EROAD:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

EROAD Benefits and Insights

Why use EROAD?

Key differentiators & advantages of EROAD

  • Promotes Fleet Safety: Protect fleets and drivers using precise business insights, in-cab videos and live driver coaching. 
  • Simplifies Compliance: Meet regulatory requirements with automated tools for WMT, IRP, DVIR and HOS. 
  • Smarter Dispatch: Automation helps load assignments and share details on the driver's device from any location. 
  • Comprehensive Access: Provides dispatch details, proof of delivery, invoicing and payment information with end-to-end integration functionality. 
  • Improves Driver Performance: Encourage and enable drivers to perform better with consistent monitoring and performance insights, along with tailored training and reward programs. 

Industry Expertise

Serves all business sizes at a global level, with leadership in New Zealand, North America and Australia.

EROAD Reviews

Average customer reviews & user sentiment summary for EROAD:

User satisfaction level icon: excellent

212 reviews

90%

of users would recommend this product

EROAD has a 'excellent' User Satisfaction Rating of 90% when considering 212 user reviews from 3 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of EROAD reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Ease of Use: Its functions are simple to use and operate by administrators and drivers, according to 90% of users who mentioned this aspect.
  • Support Assistance: According to 91% of users who reviewed this pro, their support staff is readily available and helpful when resolving technical problems.
  • Software Installation: About 83% of users who mentioned this pro said its installation is smooth and quick.
  • Pricing: According to all reviews that mention system pricing, the solution is priced reasonably for the features it offers.

Cons

  • Driver App: According to most of the users who reviewed this tool, the mobile driver workflow app is complicated to operate.
  • ELD Logs: According to more than 80% of users who reviewed this con, it’s challenging to edit ELD logs and requires significant manual intervention.

Researcher's Summary:

EROAD is a cloud-based system that offers ELD, DVIR, clarity dashcams, asset trackers and a specialized mobile app for drivers. It is a worthy choice for those looking for fleet and driver management tools that are easy to operate, install and offer reliable technical assistance at all times. However, driver apps and ELD logs are weaker tools. Lastly, it’s fair pricing is a highlighted benefit.

Key Features

  • ELD: Offers driver-friendly and intuitive ELD connectivity. Includes in-vehicle and FMCSA registered devices and automatically collects and shares data. 
  • DVIR: Eliminates paperwork for driver details and reports, enhances visibility and facilitates information transfer with maximum accuracy. It is end-to-end compliant with FMCSA regulations. 
  • Asset Tracker: Provides real-time visibility into the location, equipment and trailer usage and maintenance requirements. Simplifies HOS compliance and boosts vehicle safety and security. Includes automated yard verification, equipment tracking, machinery monitoring and theft recovery. 
  • Go Solution: Assists with document and dispatch management. Assigns optimized loads, monitors loads and drivers in real time and enables drivers to record and share proof of delivery and digital forms. Offers tools for accounting and back-office support. 
  • Clarity Dashcam: Automatically uploads 20-second clips of vehicle crashes. Facilitates incident investigations and insurance recoveries. Offers insightful data for driver rewards and training purposes. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Complicated driver app. 
  •  Lags due to connectivity issues. 
  •  Takes a long time to update IFTA tax pages. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: +1 (855) 503-7623 available from Monday to Friday, 5 a.m. to 6 p.m. (PST) and on Saturdays from 8 a.m. to 2 p.m. (PST).
schoolTraining: A resource library.
local_offerTickets: Open a ticket on the support panel.
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