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#11

Fleetio is ranked #11 in the Taxi Dispatch Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Fleetio Pricing

Based on our most recent analysis, Fleetio pricing starts at $3 (Per Vehicle, Monthly).

Price
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Starting From
$3
Pricing Model
Per Vehicle, Monthly
Free Trial
Yes, Request for Free

Training Resources

Fleetio is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Fleetio:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Fleetio Benefits and Insights

Why use Fleetio?

Key differentiators & advantages of Fleetio

  • Lower Maintenance Expense: Identify and proactively solve maintenance issues before they arise using in-depth data insights. Helps clients save 48% on their maintenance costs. 
  • Streamline Workflows: Encourages better workflows with tools to track on-field staff productivity, repair expenses and equipment health from a single screen. 
  • Free Trial: Offers a 14-day free trial to help users make an informed choice after trying out its functionalities. Does not require payment credentials. 
  • Simplifies Communication: Fleet managers can create and send configurable reports on several metrics among themselves and drivers in a few clicks. 
  • Data-Driven Decisions: Enables stakeholders to make informed decisions based on data. Offers end-to-end visibility into operations to help gauge productivity and identify ways to improve. 

Industry Expertise

Serves waste management, vehicle leasing, utility, trucking, plumbing, transportation and manufacturing industries.

Fleetio Reviews

Average customer reviews & user sentiment summary for Fleetio:

User satisfaction level icon: excellent

191 reviews

96%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Fleetio reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User Friendly: Offers an easy-to-use interface for admins, mechanics and drivers to access its tool from anywhere, according to 85% of users who mentioned this aspect.
  • Customer Support: According to all users who reviewed this pro, support specialists are quick and helpful at resolving issues and queries.
  • Fair Pricing: Vehicle-based pricing plans rightly justify the cost at companies of different sizes, as per 90% of users.

Cons

  • Reporting Capabilities: Lags and crashes at times of massive data and reporting, according to most reviews that mention this aspect.
  • Cost Tracking: Inability to allocate costs and work orders with small equipment and vehicles is an issue faced by 85% of users as per reviews.

Researcher's Summary:

Fleetio offers comprehensive solutions to businesses of all sizes to manage and run their cloud-based fleet. Fuel, equipment and issue management, reporting, mobile app and fuel cards are vital inclusions. Their prompt customer service, cost-effective pricing models and easy-to-navigate interface are some worthy upsides of the suit. Reviews indicate that reporting features and cost tracking need improvement. All in all, it’s an excellent solution to manage and maintain fleet operations.

Key Features

Fleet Management

  • Asset Management: Store and manage asset information in a single place. Offers custom fields, links assets with each other, tracks multiple meters, transfers data, manages assignments and logs notes and comments. 
  • Asset Assignments: View all asset assignments on a calendar to manage them. 
  • Expense Tracking: Offers insights into expenses such as fuel, maintenance, depreciation, supplies, incidentals, insurance, administrative costs, registration and taxes. 
  • Fuel Management: Access fuel trend analytics, check deficiencies and optimize vehicle allocation for order dispatch. 
  • Location History: Track vehicle activities and fleet history via GPS-enabled technology. 
  • Fleet Dashboard: Offers in-depth insights into vehicle and asset productivity. Allows users to manage real-time operational exceptions. 
  • VIN Decoding: VINs enable fleet managers to retrieve 90+ specifications for individual vehicles and maintenance schedules. Update changes automatically in real time. 
  • Operations Reports: Offers reports with simple data visualizations, custom data ranges and flexible filtering options. Subscribe to reports and schedule their transfer to the inbox or export and print PDFs to simplify data sharing. 
  • Asset Lifecycle Management: Build and validate asset replacement norms and make insight-based decisions for replacement and acquisitions. View asset details such as in-service date, utilization ratio, estimated service life and resale value. 

Fleet Maintenance

  • Preventive Maintenance: Schedule vehicle and predictive asset services based on the distance covered, usage hours or a specified time from the last service. Set proximity deadlines for upcoming maintenance alerts, notifications and mobile reminders. 
  • Issue Management: Shares reports for issues related to driver behavior and vehicle defects on mobiles. Automatically view failed inspection checklists, DTC alerts and other matters requiring immediate attention. 
  • Parts and Inventory: Track inventory supplies and fleet parts using barcode scanning and web-based inventory tracking capabilities. Updates quantities, triggers reorder alerts, records partial usage and avoids last-minute order charges and hassle. 
  • Inspections: Drivers can inspect vehicles and record information from any location using a web browser or mobile app. Ensures compliance through issue management and electronic inspections. 
  • Vendor Network: Streamlines vendor approval and automates maintenance-related activities, including vendor orders, information capture and billing. 
  • Purchase Orders: Electronic POs optimize order placing and order request processing. Simplifies communication with email notifications for purchase order approvals. Provides access to pricing history, facilitates accounting collaboration and allows visibility into purchase functions. 
  • Recall Alerts: Alerts administrators about potential fleet issues and enables timely vehicle repairs. View recall details, receive email alerts, measure vehicle downtime, track resolution time and automate recall entries in real time. 
  • Work Orders: Provides maintenance assignments, service duration tracking, custom fields and a detailed view of inventory parts, labor and cost subtotals. Track supplies, fees and consumables and print work order PDFs. 
  • Service History: View service dates, meter values, current and assignment history, service reminders and last service dates for service entries on a single dashboard. Automates data entry and service order approvals. 

Integration and Collaboration

  • GPS and Telematics: Access vehicle’s current location within the fleet and monitor fuel location exceptions. Imports and handles DTC alerts and engine faults. Synchronizes odometer readings in real time. 
  • Roles and Permissions: Simplifies collaboration across fleets. Allows custom role-based access control for unlimited users, including granular permissions for feature and module access. 
  • Notifications: Receive role and involvement-based custom notifications and alerts via emails and push messages and access the complete activity history from any location using the app. 
  • Fuel Card Integration: Connects fuel cards with the app to automatically import fuel transactions every day. Analyze fuel spending based on parameters such as time frames, vehicles, vehicle types and locations. Checks and eliminates invalid odometer numbers without manual intervention. 
  • Mobile Apps: Supports Android and iOS devices. Manage several fleets and equipment in real time. 
  • Contact Management: Track and manage those in contact with fleet and equipment including, inventory vendors, mechanics and drivers. Maintains detailed records with information such as insurance and license numbers for each equipment or vehicle. 
  • Developer API: Offers Webhooks integration with several solutions, including accounting, notifications, CRM databases, Zapier and location services. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Short trial period. 
  •  Lags and freezes on excess load. 
  •  The initial learning curve is overwhelming. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: +1 (800) 975-5304 (Ext. 1). User support is available from Monday to Friday 8 a.m. — 8 p.m. (EST).
schoolTraining: Not available.
local_offerTickets: No information available.
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