Lytx Reviews & Pricing

by Lytx | Founded 1998, San Diego, CA

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What is Lytx?

Industry Specialties: Serves all industries

Lytx offers comprehensive and customizable modules for fuel management, DOT and ELD compliance, fleet management and tracking, risk detection and driver safety. It helps avoid unsafe driving practices, prevent collisions and check driver behaviors with the DriveCam Event recorder and video-based driver coaching. Users can track vehicles within the fleet via continuous GPS tracking. Its video telematics capabilities offer detailed insights to streamline operations and decision-making.

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User Sentiment

Based on 24 reviews:

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Lytx Pricing

Based on our most recent analysis, Lytx pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Annually
Free Trial: No

Training Resources

Lytx is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Lytx:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Lytx Benefits and Insights

Why use Lytx?

Key differentiators & advantages of Lytx

Boost Productivity: Improve overall productivity with comprehensive monitoring of fuel consumption. It also tracks vehicle and driver behavior from any site. Make smart decisions through trend analysis and performance insights based on geofence triggers, miles, maintenance and fuel usage.
Optimize Fleet Routing: Create the best routes using historical and current data about road, traffic and weather conditions anytime. In-depth insights, including trip history and driving behavior, help identify and eliminate unwanted patterns and achieve better results.
Customer Experience: Enhance customer service and boost retention with accurate ETAs and live vehicle and driver location view. Accelerate deliveries by identifying and assigning vehicles closest to the service destination.
Driver Safety: Detects and eliminates unsafe driving practices, including distracted driving, missed stops, not wearing a seatbelt, etc. Send prompt in-cab alerts to drivers.
Vehicle Safety: Ensure fleet safety and helps recover stolen vehicles with live tracking and geofencing alerts, alerting administrators whenever fleets cross a geofenced location.

Industry Expertise

Serves concrete, construction, distribution, waste, trucking, field service and government industries.

Lytx Reviews

Average customer reviews & user sentiment summary for Lytx:

24 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Lytx reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Driver Safety: Lytx's DriveCam program helps improve driver safety by identifying risky driving behaviors like speeding or cell phone use, allowing for targeted coaching and improvement. This focus on safety can lead to reduced accidents and lower insurance premiums.
Fuel Efficiency: The system can monitor fuel consumption patterns and identify areas for improvement, such as excessive idling or inefficient routing. Optimizing fuel usage can lead to significant cost savings for fleets.
Fleet Tracking: Lytx provides real-time GPS tracking, allowing fleet managers to monitor vehicle locations, optimize routes, and improve dispatching efficiency. This enhanced visibility can lead to better customer service and reduced operational costs.
Compliance: Lytx assists with compliance with regulations like the ELD mandate by automatically recording Hours of Service (HOS) and providing tools for managing driver logs. This can help fleets avoid costly fines and penalties.

Cons

Customer Support: Lytx's customer support has received negative feedback, with users reporting long wait times and unhelpful responses.
Camera Functionality: Issues with camera functionality, such as blurry footage or failure to capture events, have been reported by some users.
False Alerts: The system's AI can generate false alerts, leading to unnecessary distractions and frustration for drivers and fleet managers.

Researcher's Summary:

Lytx is a comprehensive fleet management platform that leverages video telematics, AI, and machine vision to enhance safety, boost productivity, and provide actionable insights for fleets of all sizes. Users consistently highlight Lytx's effectiveness in reducing accidents and incidents, with the platform's integration with repeat events playing a crucial role in identifying issues and improving driver accountability. The ability to capture video footage for real-time driver coaching and prevention of potentially dangerous situations is a major selling point. However, some users express concerns about the software's price and limited integration with other systems.

Lytx distinguishes itself through its advanced machine vision and AI technology, capable of identifying over 60 risky driving behaviors both inside and outside the vehicle. This technology categorizes and delivers video as comprehensive insights, aiding in tracking and monitoring driver risk. Additionally, Lytx's 24/7 customer support and extensive feature set contribute to its strong reputation. While pricing transparency could be improved, the company's commitment to driver safety and collision prevention through features like real-time alerts and coaching tools is commendable.

Lytx is best suited for businesses prioritizing safety and efficiency in their fleet operations. Its data-driven approach, coupled with AI-powered insights, empowers fleet managers to proactively address risks, improve driver behavior, and optimize routes for fuel savings. Industries such as trucking, waste management, transit, government, and distribution can particularly benefit from Lytx's comprehensive suite of tools.

Key Features

Fleet Management: Identify drivers matched with the right vehicles through ID badge scanning. Access live stream videos to stay informed about vehicle locations and status in real time. Drivers can mark specific events for management to review later in case of mishappenings. Search video recordings using location and date filters.
Fleet Tracking: Allows GPS-enabled real-time tracking along routes, drivers and vehicles. Access driver’s current location and videos based on the time frames, interest points or addresses from the map. Pinpoint incidents, verify services, track compliance and optimize claim responses.
Fleet Dash Cams: Offers 360-degree view through high-quality video recordings, including rear, cargo, right, left, in-cab and outside view with night vision. Gain access to up to 100 hours of recorded video per device for video evidence.
DOT Compliance: Ensures DOT and ELD compliance and improves CSA scores through automatic process management. Manage DVIRS and HOS. Analyze CSA and audit driver qualification data.
Fleet Safety: Provides AI-powered risk detection with in-cab alerts, remote coaching, driver performance analysis and recognition tools. Includes customizable and end-to-end reporting features for detailed insights and better decision-making.
Integration Network: Offers seamless integration with several tracking, scheduling, maintenance and risk management solutions such as Fleetio, Locus, ETruckbiz, Streamline, GEOTAB, Idelic and Beans.

Limitations

At the time of this review, these are the limitations according to user feedback:

Challenging user interface.
Lacks optimum functionality on Apple OS.
Slow video retrievals.
Uncustomizable alerts as per user requirements.

Suite Support

Email: Not mentioned.

Phone: +1 (866) 910-0403 for commercial fleet users and +1 (888) 444-7010 for compliance service users. Dedicated numbers for international customers are available on the support page.

Training: A knowledge base, training videos, online courses, webinars and academy training sessions.

Tickets: Log in on its contact us page to raise a ticket.