FuseDesk Reviews & Pricing
by FuseDesk | Founded 2009
Categories:
What is FuseDesk?
FuseDesk is a promising application that ranks 148 among all Help Desk Software according to our research analysts and 4 crowd-sourced reviews from 1 source. Starting from $39, FuseDesk is priced at a low cost, has offered a free trial in the past and is most advisable for small-to-mid-sized businesses with less than 1000 employees. FuseDesk can be deployed online and on-premise and is accessible from a fewer number of platforms including Windows devices. Similar alternatives to FuseDesk include Wavity, Milldesk and ThinkOwl.PRICE
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FuseDesk Pricing
Based on our most recent analysis, FuseDesk pricing starts at $39.
- Price
- $$$$$
- Starting From
- $39
- Pricing Model
- Still gathering data
- Free Trial
- Yes, Request for Free
Training Resources
FuseDesk is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for FuseDesk:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
FuseDesk Reviews
Based on our most recent analysis, FuseDesk reviews indicate a 'great' User Satisfaction Rating of 80% based on 4 user reviews from 1 recognized software review sites.
4 reviews
Key Features
- Activity Dashboard
- Alerts / Escalation
- Appointment Management
- Automated Routing
- Call Center Management
- Canned Responses
- Chatbot
- CRM
- Customer Database
- Customer Segmentation
- Customizable Branding
- Dashboard
- Email Management
- Feedback Management
- Geotargeting
- Interaction Tracking
- Inventory Management
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Macros/Templated Responses
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- NPS Survey Structure
- Offline Form
- Performance Metrics
- Predictive Analytics
- Prioritization
- Proactive Chat
- Queue Management
- Real-Time Chat
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third Party Integrations
- Ticket Management
- Transfers/Routing
- Virtual Assistant
- Website Visitor Tracking
- Workflow Configuration
- Workflow Management
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